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Trupanion Canada


PO Box 34538
1268 Marine Drive
North Vancouver, BC V7P 1T2
phone: 888-615-8318
website: http://www.trupanion.com/canada

Canadian-founded Trupanion offers pet insurance throughout Canada and the US.
Customer Ratings
60 days 1 year Lifetime
Rating 9.0 9.5 9.2
Count 59 1142 4371
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Reviews of Trupanion Canada

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10/10   So Thankful For Our Insurance!, 7/25/2016

Reviewed By: Heather - Mom of Saints, Recommend: Y

We have 2 Saint Bernard Puppies (7 months old) and one has been diagnosed with Megaesophagus. Not only have they addressed and QUICKLY paid the claims, they went back and allowed prior claims that related to this issue (it took a few visits to finally get a diagnosis). We are so far very, very pleased!
Injury/Illness: Megaesophagus   Breed: Saint Bernard
Claim Amount: $500 - $1000   Age of Pet: under a year
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1/10   Avoid!!, 7/19/2016

Reviewed By: Anna, Recommend: N

Trupanion raises insurance rates by 10-20% each year. I got it in 2013 when I got a new puppy and have had it for 3 years now. My first year's monthly premium was $51.49, second year $56.35, third year $67.63, and today I received an updated policy with an increase to $81.15. I chose Trupanion because they said they don't increase premiums based on claims or the dog's age, but what I am seeing are huge hikes. They said this relates to increased vet costs in my area, but I am very aware of the costs around here and they have not changed in a long time. Do the math and figure how just how soon this policy becomes useless with annual increases of 20%. Insurance is mainly necessary when the dog is a senior, perhaps at around 10 years of age, and by that point, at this rate, you would have paid Trupanion about $16,000. Pretty sure it's better to save this money in a savings account which pays you interest instead of feeding Trupanion's CEO.

As far as claims go, I had a few the first year without issues. None in the past year but still a huge premium increase.
Injury/Illness: ear problem eye problem   Breed: English Springer Spaniel
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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10/10   great response time, 7/14/2016

Reviewed By: K. Snyder, Recommend: Y

Our male cat Possy had gastritis and vomiting again, he had it last year too. I don't know what we would have done without Trupanion insurance as the vet expenses were very high to treat him. The fact that the deductible was already met is a fantastic benefit. Trupanion responded quickly to our claims. We are grateful to be able to help our cats when they are sick.


Injury/Illness: gastritis/vomiting   Breed: Domestic Shorthair
Claim Amount: over $1000   Age of Pet: over 8 years
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10/10   I can't say enough good things, 7/12/2016

Reviewed By: Kolleen, Recommend: Y

My two pets have used the insurance many times over the last three years. They saved me a lot of money. I don't always need it but when I do it is very helpful. I recommend them to everyone I know that is buying a puppy or has a pet!
Injury/Illness: ear problem gastritis/vomiting   Breed: Labradoodle
Claim Amount: $500 - $1000   Age of Pet: under a year
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10/10   Get Trupanion! Awesome insurance for your pet!, 7/11/2016

Reviewed By: Aaron, Recommend: Y

Trupanion covers all my dogs. Two of them have had surgeries of over $7,000 covered at 90% after my deductible by Trupanion! Trupanion also paid my vet directly over $6000 on each claim and I was only responsible for my 10% and deductible when I left the vet! By having the coverage I was able to do the surgeries my vet recommended without making decisions based on funds in my bank account. Trupanion doesn't cover exam fees, doesn't cover shots, but that's not what I have insurance for, any illness or injury and Trupanion has our Tails covered!
Injury/Illness: cancer   Breed: Ibizan Hound
Claim Amount: over $1000   Age of Pet: over 8 years
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Read More Reviews...


Go To: trupanion.com/canada


Most Helpful Reviews


9/10   Good Claim Response So far!,
We've been with Trupanion for a little over a year with both our Yellow Lab (1 yr old) and Kitten (1 yr old). Our vet recommended them when we were getting their first checkups. We did some research and read the good reviews and decided to give it a go. We're glad we did. Our Lab had kennel cough (much to our efforts to prevent it) and the ER tests on a holiday was covered. Our Kitten recently swallowed an… read more

Reviewed By: Matt P., parent of a Yellow LabMixed Breed
 
8/10   Pretty good for the most part,
Our 1 year old Great Dane has been insured with Trupanion since she was about 6months old. In the last few months we've been trying to figure out what was wrong with her back (she was walking funny)... after xrays, an MRI, spinal fluid testing, and more we still had no definitive answers. We were able to get all these tests done though with the help of Trupanion and knowing they would cover 90% of our… read more

Reviewed By: Brooke, parent of a Great Dane
 
10/10   Satisfied Customer,
I had never purchased pet insurance for my previous pets and have experienced some very expensive vet bills throughout 30 years of dog ownership. I was asked to consider adopting a Yellow Lab whose owner had unexpectedly passed away and I felt that pet insurance would be a good investment. I had heard about Trupanion through PETCO. I went on line and read up on numerous plans and I felt, by far,… read more

Reviewed By: Cathy
 
10/10   So Thankful For Our Insurance!,
We have 2 Saint Bernard Puppies (7 months old) and one has been diagnosed with Megaesophagus. Not only have they addressed and QUICKLY paid the claims, they went back and allowed prior claims that related to this issue (it took a few visits to finally get a diagnosis). We are so far very, very pleased! read more

Reviewed By: Heather - Mom of Saints, parent of a Saint Bernard
 
1/10   Avoid!!,
Trupanion raises insurance rates by 10-20% each year. I got it in 2013 when I got a new puppy and have had it for 3 years now. My first year's monthly premium was $51.49, second year $56.35, third year $67.63, and today I received an updated policy with an increase to $81.15. I chose Trupanion because they said they don't increase premiums based on claims or the dog's age, but what I am seeing are huge… read more

Reviewed By: Anna, parent of a English Springer Spaniel
 


Review Trupanion Canada review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
Verify that you are a customer
I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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