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Trupanion Canada


PO Box 34538
1268 Marine Drive
North Vancouver, BC V7P 1T2
phone: 888-615-8318
website: http://www.trupanion.com/canada

Canadian-founded Trupanion offers pet insurance throughout Canada and the US.
Customer Ratings
60 days 1 year Lifetime
Rating 9.0 9.1 9.0
Count 93 686 2667
add your rating

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Reviews of Trupanion Canada

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10/10   Exceptional, 1/23/2015

Reviewed By: Michele Martin, Recommend: Y

I am a veterinarian. I regularly recommend Trupanion based on client experience, and a review of the contract. Payment was received quickly, without any questions from the company, and when there was an oversight with one invoice, it was quickly resolved. Overall excellent experience.
Injury/Illness: cancer   Breed: Border Collie
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   I love Trupanion! Alternative treatments covered, 1/21/2015

Reviewed By: Jonathan , Recommend: Y

Very simple claim form. They also have claims express which is where they pay your vet directlyand that's right you just have a co-pay. I love my dog with all of my heart but I will not go broke or into debt for expensive medical bills. They also cover alternative treatments and I can consult with any veterinarian in the United States, Puerto Rico and Canada. Trupanion takes the financial worries away to allow me to make my own decisions for My dog's treatments.
Injury/Illness: cancer Arthritis,   Breed: Labrador Retriever
Claim Amount: over $1000   Age of Pet: over 8 years
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9/10   Expensive First Year, 1/21/2015

Reviewed By: Barb, Recommend: Y

If you have ever had a puppy, you know that first year can be an expensive one! Our little Berner girl had so many illnesses that first year. Luckily, I had Trupanion from before I even brought her home. If I had a question, I could email or pick up the phone. The phone staff is incredibly friendly and helpful... no matter how many times I call! They will walk you through anything. If I have a claim, I can email the form in, or mail it, or... best of all, my vet will file it for me! And it never takes long to get a notice that the check is in the mail. I love the flexibility of choosing my own deductible. I have a $0 deductible because you never know when an emergency will occur and I never want to be in a position when I have to decide I can't afford to treat my dog! Sometimes vet bills run into the thousands of dollars... why take the chance? I would rather pay a few dollars more a month. I will say that my rates did go up for year two and three, but I just got a notice that the rates will not go up this year! Over the lifetime of a dog, the rates are still reasonable and the savings definitely make it worth it!
Injury/Illness: First Year   Breed: Bernese Mountain Dog
Claim Amount: $500 - $1000   Age of Pet: under a year
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10/10   First claim was a breeze!, 1/16/2015

Reviewed By: Lorraine, Recommend: Y

My little Chihuahua, Pickles, developed Pancreatitis. He was so sick and it was quite scary. I was a little nervous submitting my first claim, not knowing what to expect. However, it was so easy. Trupanion approved it and sent me cheques right after I submitted each invoice from the Vets. Pickles is now back to eating and playing. Thanks Trupanion!
Injury/Illness: Pancreatitis   Breed: Chihuahua
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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10/10   Amazing, honest coverage, 1/15/2015

Reviewed By: Scott H, Recommend: Y

In their leaflet, Trupanion talks about how they won't deny coverage just because a dog is unlucky. Unfortunately, I have that previously unlucky dog.

But Fortunately, and thanks to Trupanion, my pug has become incredibly lucky and happy and healthy.

I am eternally GRATEFUL to the honest and wonderful people at Trupanion for the extensive coverage they provided. My pug is awesome now an looks like a puppy again, and everyone on the streets of NYC comments on that.

Trupanion covered everything they promised to, did so cheerfully, and quickly. Amazing.

I implore everyone who gets a dog to get insurance. If you can afford a dog, you can afford insurance, and it's the right thing to do. And if you do, please give Trupanion a serious look. They're amazing.
Injury/Illness: gallbladder   Breed: Pug
Claim Amount: over $1000   Age of Pet: over 8 years
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Most Helpful Reviews


9/10   Good Claim Response So far!,
We've been with Trupanion for a little over a year with both our Yellow Lab (1 yr old) and Kitten (1 yr old). Our vet recommended them when we were getting their first checkups. We did some research and read the good reviews and decided to give it a go. We're glad we did. Our Lab had kennel cough (much to our efforts to prevent it) and the ER tests on a holiday was covered. Our Kitten recently swallowed an… read more

Matt P., parent of a Yellow LabMixed Breed
 
8/10   Pretty good for the most part,
Our 1 year old Great Dane has been insured with Trupanion since she was about 6months old. In the last few months we've been trying to figure out what was wrong with her back (she was walking funny)... after xrays, an MRI, spinal fluid testing, and more we still had no definitive answers. We were able to get all these tests done though with the help of Trupanion and knowing they would cover 90% of our… read more

Brooke, parent of a Great Dane
 
10/10   Satisfied Customer,
I had never purchased pet insurance for my previous pets and have experienced some very expensive vet bills throughout 30 years of dog ownership. I was asked to consider adopting a Yellow Lab whose owner had unexpectedly passed away and I felt that pet insurance would be a good investment. I had heard about Trupanion through PETCO. I went on line and read up on numerous plans and I felt, by far,… read more

Cathy
 
10/10   Exceptional,
I am a veterinarian. I regularly recommend Trupanion based on client experience, and a review of the contract. Payment was received quickly, without any questions from the company, and when there was an oversight with one invoice, it was quickly resolved. Overall excellent experience. read more

Michele Martin, parent of a Border Collie
 
10/10   I love Trupanion! Alternative treatments covered,
Very simple claim form. They also have claims express which is where they pay your vet directlyand that's right you just have a co-pay. I love my dog with all of my heart but I will not go broke or into debt for expensive medical bills. They also cover alternative treatments and I can consult with any veterinarian in the United States, Puerto Rico and Canada. Trupanion takes the financial worries away to… read more

Jonathan , parent of a Labrador Retriever
 


Review Trupanion Canada review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
Verify that you are a customer
I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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