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Trupanion Canada


PO Box 34538
1268 Marine Drive
North Vancouver, BC V7P 1T2
phone: 888-615-8318
website: http://www.trupanion.com/canada

Canadian-founded Trupanion offers pet insurance throughout Canada and the US.
Customer Ratings
60 days 1 year Lifetime
Rating 9.2 9.1 9.0
Count 53 605 3008
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Reviews of Trupanion Canada

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10/10   They were really helpful in a time of need. , 7/21/2015

Reviewed By: Roman, Recommend: Y

I am so happy with trupanion. My dog got hurt and they have been so helpful in our time of need. They handled everything quickly and accurate. Thank you. I have and would recommend them to anyone
Injury/Illness: Tore a ligament   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Very pleased with prompt service, 7/20/2015

Reviewed By: Georgia Carder, Recommend: Y

Trupanion has responded to our claims very quickly and never gave us a hard time about any of them.

Both of our dogs have been insured with Trupanian since they were 1 year old. Our female Corgi developed a limp in her left front leg, for which she underwent testing. She was found to have dysplasia, which required surgery. We had already met our deductible for this condition, so we submitted the over $3,000 claim. Within 5 days we learned that they would be sending us a check for 90%. Needless to say, we are very pleased!
Injury/Illness: Elbow dysplasia   Breed: Welsh Corgis
Claim Amount: over $1000   Age of Pet: 1 - 8
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8/10   Best insurance for your pet ..., 7/20/2015

Reviewed By: Vonne Lewis, Recommend: Y

My husky has a nail disorder that she will probably have for life ... Trupanion has been great to work with - no problems on reimbursements for her meds ...
Injury/Illness: SLO ( nail disorder )   Breed: Siberian Husky
Claim Amount: under $100   Age of Pet: 1 - 8
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10/10   Outstanding Service From the Team @ TRUPANION, 7/19/2015

Reviewed By: Karen, Recommend: Y

On my search for an insurance provider who would be there for me if any unforeseen illness or accident happened to my Chocolate Lab I found TRUPANION. I called the front desk staff at multiple vet hospitals in my area and asked the staff members who check in the patients and process payments and all 3 without a doubt recommended TRUPANION. The customer service and staff are outstanding, kind and patient. The initial paperwork and process took a while due to having to check with our local vets for any pre-existing diagnosis, but once all of our dogs records were in their hands every claim for reimbursements has gone smoothly and quickly. I also like the ability to change your deductible and monthly payments any time you choose to manage your pups needs.
Injury/Illness: Leg injury   Breed: Labrador Retriever
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Tigger's Claim, 7/17/2015

Reviewed By: Linda Tartufo, Recommend: Y

Excellent customer service prompt processing of payments and true caring for animals I have owned golden retrievers for 38 years and this is my first time having pet insurance for my almost a year golden puppies. I endured 3 deaths of my goldens last year in 5 months and over 30,000 in bills I vowed to get pet insurance in the future so happy I did thank you may I never have to use it for the giant operations treatments etc but if I do Trupanion will be on our side
Injury/Illness: Panosteitis. Growing problems front left leg   Breed: Golden Retriever
Claim Amount: $100 - $500   Age of Pet: under a year
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Read More Reviews...


Go To: trupanion.com/canada


Most Helpful Reviews


9/10   Good Claim Response So far!,
We've been with Trupanion for a little over a year with both our Yellow Lab (1 yr old) and Kitten (1 yr old). Our vet recommended them when we were getting their first checkups. We did some research and read the good reviews and decided to give it a go. We're glad we did. Our Lab had kennel cough (much to our efforts to prevent it) and the ER tests on a holiday was covered. Our Kitten recently swallowed an… read more

Reviewed By: Matt P., parent of a Yellow LabMixed Breed
 
8/10   Pretty good for the most part,
Our 1 year old Great Dane has been insured with Trupanion since she was about 6months old. In the last few months we've been trying to figure out what was wrong with her back (she was walking funny)... after xrays, an MRI, spinal fluid testing, and more we still had no definitive answers. We were able to get all these tests done though with the help of Trupanion and knowing they would cover 90% of our… read more

Reviewed By: Brooke, parent of a Great Dane
 
10/10   Satisfied Customer,
I had never purchased pet insurance for my previous pets and have experienced some very expensive vet bills throughout 30 years of dog ownership. I was asked to consider adopting a Yellow Lab whose owner had unexpectedly passed away and I felt that pet insurance would be a good investment. I had heard about Trupanion through PETCO. I went on line and read up on numerous plans and I felt, by far,… read more

Reviewed By: Cathy
 
10/10   They were really helpful in a time of need. ,
I am so happy with trupanion. My dog got hurt and they have been so helpful in our time of need. They handled everything quickly and accurate. Thank you. I have and would recommend them to anyone read more

Reviewed By: Roman, parent of a Mixed Breed
 
10/10   Very pleased with prompt service,
Trupanion has responded to our claims very quickly and never gave us a hard time about any of them. Both of our dogs have been insured with Trupanian since they were 1 year old. Our female Corgi developed a limp in her left front leg, for which she underwent testing. She was found to have dysplasia, which required surgery. We had already met our deductible for this condition, so we submitted the over… read more

Reviewed By: Georgia Carder, parent of a Welsh Corgis
 


Review Trupanion Canada review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
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I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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