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Trupanion


907 NW. Ballard Way
Seattle, WA 98107
phone: 800-569-7913
website: http://www.trupanion.com
claim form

Trupanion offers pet insurance in US and Canada. Provides coverage in all 50 states, Canada and Puerto Rico.

Trupanion insures dogs and cats between 8 weeks and 14 years. Recently changed terms so that policies have no payout limits.
Customer Ratings
60 days 1 year Lifetime
Rating 9.0 9.1 9.0
Count 67 696 2105
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Reviews of Trupanion

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10/10   The best pet insurance out there!, 4/16/2014

Reviewed By: Maggie, Recommend: Y

My cat has gone through several illnesses over the past three months. The total bills added up to almost $10k and Trupanion did not hesitate and reimbursed us for all the claims!! Trupanion is the best!!
Injury/Illness: gastritis/vomiting thyroid liver   Breed: Domestic Shorthair
Claim Amount: over $1000   Age of Pet: over 8 years
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10/10   Excellent, 4/15/2014

Reviewed By: Cathy, Recommend: Y

The process was quick and easy once I got all my claims sorted out. Once that happened, I got reimbursed very quickly
Injury/Illness: gastritis/vomiting   Breed: Mixed Breed dog
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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10/10   Medical Insurance for my Dog, 4/15/2014

Reviewed By: Paul Soulard, Recommend: Y

My Dog, Navada started to display what appeared to be some respiratory issue that started to be short occurances but soon it became more frequent. I took her for an exam and this required xrays and they were sent to a specialist. No issues or concerns were discovered so that was a relief. Her symptoms cleared up a few days later after the vet advised to keep her near a humidifier or take her in the shower room to be exposed to the steam. Seems to of addressed the issue but Trupanion was excellent in supporting us and the process and commmunication is excellent. Great Customer Service, very happy with Trupanion's service and coverage for my two GSD's.
Injury/Illness: Respiratory   Breed: German Shepherd
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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1/10   Compensation for Veterinary Care for Miko, 4/14/2014

Reviewed By: Margaret E. Hall, Recommend: Y

I am very happy with the way my claim was handled. There was a little delay at first due to a communication problem, but once that was taken care of, everything was handled promptly and fairly.
Injury/Illness: Obstructive FLUTD   Breed: Mixed Breed cat
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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9/10   diabetis , 4/14/2014

Reviewed By: constance b. diffey, Recommend: Y

QUESTIONING MY CLAIM AT FIRST, BUT WAS VERIFIED BY TWO VETS, TRUPANION STEPED UP TO THE PLATE AND HAVE BEEN WONDERFUL EVERY SENSE.
Injury/Illness: diabetis   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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Most Helpful Reviews


9/10   Good Claim Response So far!,
We've been with Trupanion for a little over a year with both our Yellow Lab (1 yr old) and Kitten (1 yr old). Our vet recommended them when we were getting their first checkups. We did some research and read the good reviews and decided to give it a go. We're glad we did. Our Lab had kennel cough (much to our efforts to prevent it) and the ER tests on a holiday was covered. Our Kitten recently swallowed an… read more

Matt P., parent of a Yellow LabMixed Breed
 
8/10   Pretty good for the most part,
Our 1 year old Great Dane has been insured with Trupanion since she was about 6months old. In the last few months we've been trying to figure out what was wrong with her back (she was walking funny)... after xrays, an MRI, spinal fluid testing, and more we still had no definitive answers. We were able to get all these tests done though with the help of Trupanion and knowing they would cover 90% of our… read more

Brooke, parent of a Great Dane
 
10/10   Satisfied Customer,
I had never purchased pet insurance for my previous pets and have experienced some very expensive vet bills throughout 30 years of dog ownership. I was asked to consider adopting a Yellow Lab whose owner had unexpectedly passed away and I felt that pet insurance would be a good investment. I had heard about Trupanion through PETCO. I went on line and read up on numerous plans and I felt, by far,… read more

Cathy
 
10/10   The best pet insurance out there!,
My cat has gone through several illnesses over the past three months. The total bills added up to almost $10k and Trupanion did not hesitate and reimbursed us for all the claims!! Trupanion is the best!! read more

Maggie, parent of a Domestic Shorthair
 
10/10   Excellent,
The process was quick and easy once I got all my claims sorted out. Once that happened, I got reimbursed very quickly read more

Cathy, parent of a Mixed Breed
 


Review Trupanion review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
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Your Name
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Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
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I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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