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Trupanion


907 NW. Ballard Way
Seattle, WA 98107
phone: 800-569-7913
claim form

Trupanion offers pet insurance in US and Canada. Provides coverage in all 50 states, Canada and Puerto Rico.

Trupanion insures dogs and cats between 8 weeks and 14 years. Recently changed terms so that policies have no payout limits.
Customer Ratings
60 days 1 year Lifetime
Rating 8.7 9.0 9.0
Count 51 568 2771
add your rating

Insurer Website

Reviews of Trupanion

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8/10   Dog diagnosed with Addison's disease, 5/21/2015

Reviewed By: Susan Lee, Recommend: Y

My dog was diagnosed with Addison's disease. There were numerous visits to the vet for tests and to balance his medication. Trupanion has been wonderful with the quick response to my claim and giving me advice as to further claims.
Injury/Illness: Addison's disease   Breed: West Highland White Terrier
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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8/10   Pneumonia Reimbursement, 5/21/2015

Reviewed By: Nancy Brown, Recommend: Y

The reimbursement process went a bit slower than our last one due to the company not receiving first the fax, then and email to claims, but a representative in the company was very helpful and gave me her own email address and that took care of it.
Injury/Illness: pneumonia   Breed: Boston Terrier
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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9/10   Very pleased with coverage., 5/20/2015

Reviewed By: Heidi hudson, Recommend: Y

I have two cats and a dog insured. My dog and one cat have had some serious illnesses. Trupanion works rapidly with my vet and reimbursement is quick.
Injury/Illness: Seizures   Breed: Siamese
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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10/10   Successful claim, 5/15/2015

Reviewed By: Traci McGee , Recommend: Y

My nearly 2 year old Golden doodle cut her paw badly. She required many stitches and a month to recover. I've never made a claim before on pet insurance and I'm happy to report that I was reimbursed promptly and without incidence.
Injury/Illness: Cut paw   Breed: Goldendoodle
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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8/10   Tooth Surgery, 5/14/2015

Reviewed By: Ethan, Recommend: Y

My dog had a tooth removed and they helped pay for most of it. They we're quick and helpful.
Injury/Illness: cracked tooth   Breed: American Staffordshire Terrier
Claim Amount: $500 - $1000   Age of Pet: over 8 years
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Read More Reviews...


Go To: trupanion.com


Most Helpful Reviews


9/10   Good Claim Response So far!,
We've been with Trupanion for a little over a year with both our Yellow Lab (1 yr old) and Kitten (1 yr old). Our vet recommended them when we were getting their first checkups. We did some research and read the good reviews and decided to give it a go. We're glad we did. Our Lab had kennel cough (much to our efforts to prevent it) and the ER tests on a holiday was covered. Our Kitten recently swallowed an… read more

Reviewed By: Matt P., parent of a Yellow LabMixed Breed
 
8/10   Pretty good for the most part,
Our 1 year old Great Dane has been insured with Trupanion since she was about 6months old. In the last few months we've been trying to figure out what was wrong with her back (she was walking funny)... after xrays, an MRI, spinal fluid testing, and more we still had no definitive answers. We were able to get all these tests done though with the help of Trupanion and knowing they would cover 90% of our… read more

Reviewed By: Brooke, parent of a Great Dane
 
10/10   Satisfied Customer,
I had never purchased pet insurance for my previous pets and have experienced some very expensive vet bills throughout 30 years of dog ownership. I was asked to consider adopting a Yellow Lab whose owner had unexpectedly passed away and I felt that pet insurance would be a good investment. I had heard about Trupanion through PETCO. I went on line and read up on numerous plans and I felt, by far,… read more

Reviewed By: Cathy
 
8/10   Dog diagnosed with Addison's disease,
My dog was diagnosed with Addison's disease. There were numerous visits to the vet for tests and to balance his medication. Trupanion has been wonderful with the quick response to my claim and giving me advice as to further claims. read more

Reviewed By: Susan Lee, parent of a West Highland White Terrier
 
8/10   Pneumonia Reimbursement,
The reimbursement process went a bit slower than our last one due to the company not receiving first the fax, then and email to claims, but a representative in the company was very helpful and gave me her own email address and that took care of it. read more

Reviewed By: Nancy Brown, parent of a Boston Terrier
 


Review Trupanion review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
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Would you recommend this company to other pet owners?
Yes   No
Your Name
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Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
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not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
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Time taken to handle claim
 
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I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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