Pet Insurance Review - compare rates & benefits     Home | Blog | About | For Vets | Contact   Browse: Pet Insurance 101 Dog Insurance Cat Insurance Canada Dog Insurance Canada Cat Insurance How To: Get Quotes Select an Insurer Make a Claim Save Money Find Vets US Pet Insurers Hartville Embrace  Petfirst Healthcare Petplan USA Trupanion VPI AKC Pets Best 24PetWatch PurinaCare ASPCA Healthy Paws Canada Pet Insurers PetCare Trupanion Petsecure PurinaCare PC Financial Hbc  Petfirst Healthcare Other Options Pet Assure Banfield PetSmart PETCO United Pet Care Breeds UK Pet Insurance Privacy Trupanion 1148 NW Leary Way Seattle, WA - 98107 phone: (800) 569-7913 website: http://www.trupanion.com claim form Trupanion offers pet insurance in US and Canada. Currently doing business in 40+ states, with plans to expand to all 50 states. Trupanion insures dogs and cats between 8 weeks and 14 years. Recently changed terms so that policies have no payout limits. Customer Ratings 60 days 1 year Lifetime Rating 9.1 8.6 8.6 Count 96 354 539 add your rating Most Helpful Reviews of Trupanion 9/10   Good Claim Response So far!, 6/30/2010 Reviewed By: Matt P., Recommend: Y We've been with Trupanion for a little over a year with both our Yellow Lab (1 yr old) and Kitten (1 yr old). Our vet recommended them when we were getting their first checkups. We did some research and read the good reviews and decided to give it a go. We're glad we did. Our Lab had kennel cough (much to our efforts to prevent it) and the ER tests on a holiday was covered. Our Kitten recently swallowed an object and we were not prepared for the $3k+ ER visit and surgery for that, we lucked out and the surgery was not needed but the tests, etc cost several hundred. After submitting the claim request we quickly received a response that it was being reviewed then followed up communication on its progress. We promptly received our reimbursement check (minus of course our deductible and coinsurance). It's come in handy already and we're only a year in. Only bummer is sometimes large claim files get lost in FAX neverland - although they cleared that up quickly after we resubmitted which was great. View Comments (1) | Was this review helpful to you?         8/10   Pretty good for the most part, 6/28/2010 Reviewed By: Brooke, Recommend: Y Our 1 year old Great Dane has been insured with Trupanion since she was about 6months old. In the last few months we've been trying to figure out what was wrong with her back (she was walking funny)... after xrays, an MRI, spinal fluid testing, and more we still had no definitive answers. We were able to get all these tests done though with the help of Trupanion and knowing they would cover 90% of our claims (excluding vet exam fees). It's been a lifesaver. And they always process our claims very quickly. The one thing that prevents me from giving them a higher rating is they do not cover holistic medicine and that seems to be the only thing that's helping her (even the neurologist said he had no clue what was wrong and a holistic vet may be the answer). Chiropractic and acupuncture have helped her walk better. I just wish Trupanion covered her visits. View Comments (4) | Was this review helpful to you?         10/10   Satisfied Customer, 4/28/2010 Reviewed By: Cathy, Recommend: Y I had never purchased pet insurance for my previous pets and have experienced some very expensive vet bills throughout 30 years of dog ownership. I was asked to consider adopting a Yellow Lab whose owner had unexpectedly passed away and I felt that pet insurance would be a good investment. I had heard about Trupanion through PETCO. I went on line and read up on numerous plans and I felt, by far, Trupanion offered the best coverage. It didn't limit amounts for certain illnesses, etc. like the other plans and it was much easier to understand. You have $20,000 of lifetime coverage, excluding routine exam, vaccinations, and other items (like pre-existing conditions) that are clearly explained. There is a waiting period before coverage will be effective, but this is also explained (5 days accident, 30 days illness). During the second month of ownership, I noticed my dog was experiencing intermittent vomiting and a dry coat. Following bloodwork to rule out any potential cause for this problem, it was determined that he had a very low thyroid level. Once he was put on medication, they needed to re-test his thyroid in a month. I submitted my claims by fax (each invoice has to be submitted as a separate claim) and I received an e-mail confirmation from Trupanion that they had received my claim. My vet's office was contacted the next day to have his medical records faxed to Trupanion. I was also contacted to see if I had any past records from the previous owner. View Comments (11) | Was this review helpful to you?           Read more reviews... | Add your own review Most Recent Reviews 7/10   Pet Insurance, I was told that this is one of the best insurance plans for pets. So far it's been proved true! read more Added 1/6/2012 by: Alice   10/10   Totally Satisfied, Our cat had to have surgery for an intestinal blockage from eating strings. Trupanion quickly covered the… read more Added 1/6/2012 by: Thomas   10/10   Excellent., My Golden got sick, the claim procedure was easy and quick. Hope in the future if needed will be the same.… read more Added 1/5/2012 by: Gabriella   10/10   Fantastic service as always!, Trupanion continues to be the best decision I made in 2011. I adopted my dog in June, signed up for the free… read more Added 1/5/2012 by: Nina Cali   9/10   Excellant after appeal, A little rough going to begin with, but all settled after appeal. From then on, they were excellant. read more Added 1/5/2012 by: Walter Hulsen   9/10   Highly Recommended, Trupanion has been phenomenal with handling claims quickly and the coverage has been very good. Well worth the… read more Added 1/4/2012 by: Chris   10/10   Best pet insurance in the world!!!!, Trupanion pet insurance has made my life so much easier. When I fould out my Sadie was sick my first thought… read more Added 1/4/2012 by: Sherry   Review Trupanion review policy Review Title (if you could say it in one sentence, what would you say?) Your Review (tips) DO tell us specifics about your pet's illness or injury DO tell us whether you were happy with how your claim was handled DON'T use profanity or personal insults DON'T write in ALL CAPS Overall Rating (1 - worst, 10 - best)     -- please select -- 1 - worst 2 3 4 5 6 7 8 9 10 - best Would you recommend this company to other pet owners? Yes   No Your Name Tell us about your pet Type: Dog     Cat Breed:   -- please select -- Mixed Breed Affenpinscher Afghan Hound Ainu Dog Airedale Terrier Akita Alaskan Malamute American Bulldog American Cocker Spaniel American Eskimo Dog American Foxhound American Hairless Terrier American Staffordshire Terrier American Water Spaniel Anatolian Shepherd Dog Anglo-french Hounds Appenzell Mountain Dog Ariegeois Armant Artois Hound Atlas Dog Australian Cattle Dog Australian Kelpie Australian Shepherd Australian Short-haired Pinscher Australian Silky Terrier Australian Terrier Austrian Coarse-haired Hound Austrian Hound Auvergne Setter Balkan Hound Banjara Greyhound Basenji Basset Artesien Normand Basset Griffon Vandeen Basset Hound Bavarian Mountain Dog Beagle Beagle Harrier Bearded Collie Beauce Shepherd Beauceron Bedlington Terrier Beldington Terrier Belgian Malinois Belgian Sheepdog Belgian Shepherd Belgian Shepherd Malinois Belgian Shepherd Tervuren Belgian Tervuren Bergamasco Berger De Bresse Berger De Savoie Berger Du Languedoc Bernese Hound Bernese Mountain Dog Bichon Frise Billy Black And Tan Coonhound Black Forest Hound Bloodhound Blue Heeler Blue Lacy Bluetick Coonhound Bolognese Border Collie Border Terrier Borzoi Bosnian Coarse-haired Hound Boston Terrier Bourbonnais Setter Bouvier Des Flandres Boxer Boykin Spaniel Brazilian Guard Dog Brazilian Tracker Briard Briquet Griffon Vendeen Brittany Broholmer Brussels Griffon Bull Terrier Bulldog Bullmastiff Cairn Terrier Canaan Dog Cane Corso Cardigan Corgis Cardigan Welsh Corgi Carolina Dog Catahoula Leopard Catalonian Shepherd Cavalier King Charles Spaniel Cesky Terrier Charplaninatz Chesapeake Bay Retriever Chihuahua Chinese Crested Dog Chinook Chow Chow Clumber Spaniel Cockapoo Cocker Spaniel Collie Coton De Tulear Curly-Coated Retriever Czech Coarse-haired Setter Czesky Terrier Dachsbrackes Dachshund Dachshunds Dalmatian Dalmatian Mix Dandie Dinmont Terrier Danish-Swedish Farm Deerhound Deutsche Wachtelhund Dingo Doberman Dogo Argentino Dogue De Bordeaux Drentse Partridge Dog Drever Dunker Dupuy Setter Dutch Shepherds Elkhound English Bull Terrier English Bulldog English Cocker Spaniel English Coonhound English Foxhound English Setter English Shepherd English Springer Spaniel English Toy Spaniel English Toy Terrier Entlebuch Mountain Dog Eskimo Dog Estonian Hound Estrela Mountain Dog Eurasier Feist Field Spaniel Fila Finnish Hound Finnish Spitz Flat-coated Retriever Fox Terrier French Bulldog French Hounds French Setter French Spaniel Gascons-saintongeois German Hunt Terrier German Pointer German Shepherd German Shorthaired Pointer German Spaniel German Spitz German Wirehaired Pointer Giant Schnauzer Glen Of Imaal Terrier Golden Retriever Goldendoodle Gordon Setter Grand Griffon Vandeen Great Dane Great Gascons-Saintongeois Great Gascony Blue Great Pyrenean Great Pyrenees Greater Swiss Mountain Dog Greek Greyhound Greenland Dog Greyhound Griffon Vendeen Haldenstovare Hamiltonstovare Hanover Hound Harlequin Pinscher Harrier Havanese Hellenic Hound Hovawart Hungarian Coarse-Haired Vizsla Hungarian Greyhound Hungarian Kuvasz Hungarian Puli Hungarian Vizsla Hygenhund Ibizan Hound Ibizan Wolfhound Iceland Sheepdog Intalian Greyhound Irish Red Setter Irish Setter Irish Terrier Irish Water Spaniel Irish White Setter Irish Wolfhound Istrian Hounds Italian Greyhound Italian Segugio Italian Setter Italian Spinone Italian Spitz Jack Russell Terrier Jamthund Japanese Akita Japanese Chin Japanese Fighting Dog Japanese Kai Ken Japanese Kishu Japanese Spitz Japanese Terrier Jindo Jura Hounds Kangal Dog Kangaroo Hound Karelian Bear Dog Karst Shepherd Keeshond Kerry Blue Terrier King Charles Spaniel King Shepherd Komondor Kooikerhondje Kromfohrlander Kuvasz Labrador Mix Labrador Retriever Labradoodle Laikas Lakeland Terrier Lancashire Heeler Lapland Spitz Lapponian Herder Large Munsterlanders Leonberger Levesque Lhasa Apso Llewellin Setter Lowchen Lucernese Hound Lundehund Lurcher Majestic Tree Hound Majorcan Bulldog Maltese Manchester Terrier Maremma Sheepdog Mastiff Mexican Hairless Dog Miki Mini Doxin Miniature Bull Terrier Miniature Dachshund Miniature Pinscher Miniature Poodle Miniature Schnauzer Miniature Spitz Miniature Yorkie Mixed Breed Mountain Cur Mudi Neopolitan Mastiff New Guinea Singing Dog Newfoundland Nivernais Griffon Norfolk Terrier Norwegian Buhund Norwegian Elkhound Norwich Terrier Nova Scotia Duck Tolling Retriever Oeruvian Inca Orchid Old Danish Pointer Old English Bulldogge Old English Sheepdog Otterhound Papillon Parson Jack Russell Terrier Peek-a-poo Pekingese Pembroke Welsh Corgi Peruvian Inca Orchid Petit Basset Griffon Vendeen Petit Brabancon Pharaoh Hound Picardy Shepherd Pinscher Pit Bull Plott Hound Pointer Poitevin Polish Lowland Sheepdog Pomeranian Pont-audemer Spaniel Poodle Poodle (toy) Porcelaine Portuguese Podengo Portuguese Setter Portuguese Sheepdog Portuguese Watchdog Portuguese Water Dog Posavatz Hound Presa Canario Pudelpointer Pug Puli Pumi Pyrenean Mastiff Pyrenean Mountain Dog Pyrenean Shepherds Queensland Heeler Rafeiro Do Alentejo Rat Terrier Redbone Coonhound Rhodesian Ridgeback Rottweiler Rough Collie Rumanian Shepherd Dog Russian Hounds Russian Sheepdog Saint Bernard Saint-german Setter Saluki Samoyed Schapendoes Schiller Hound Schipperke Schnauzer Scottish Deerhound Scottish Terrier Sealyham Terrier Shar-pei Shar-pei Mix Sheltie Shepherd Mix Shetland Sheepdog Shiba Inu Shih Tzu Shiloh Shepherd Siberian Huskey Siberian Husky Sicilian Hound Silky Terrier Skye Terrier Sloughi Slovakian Kuvasz Sluki Smaland Hound Small Blue Gascony Griffon Small Gascons-Saintongeois Small Gascony Blue Small Munsterlanders Small-sized French Setter Smooth Collie Smooth Fox Terrier Soft Coated Wheaten Terrier Spanish Greyhound Spanish Hounds Spanish Mastiff Spanish Pointer Spinone Italiano Spitz Springer Spaniel Stabyhoun Staffordshire Bull Terrier Staffordshire Terrier Standard Poodle Standard Schnauzer Steinbracke Stephens` Stock Sussex Spaniel Swedish Grey Dog Swedish Vallhund Swiss Hound Tahltan Bear Dog Tawny Brittany Basset Tawny Brittany Griffon Teacup Poodle Teacup Yorkie Telomian Terrier Terrier Mix Thai Ridgeback Tibetan Mastiff Tibetan Spaniel Tibetan Terrier Tosa Inu Toy Poodle Translvanian Hound Treeing Tennessee Brindle Tyrolean Hound Vizsla Walker Hound Weimaraner Welsh Corgis Welsh Springer Spaniel Welsh Terrier West Highland Terrier West Highland White Terrier Wetterhound Wheaten Terrier Whippet Wire Fox Terrier Wirehaired Pointing Griffon Wooly-Haired Griffon Yellow Lab Yorkshire Terrier Yugoslavian Mountain Dog -- please select -- Mixed Breed Abyssinian American Bobtail American Curl American Curl Shorthair American Longhair American Shorthair American Wirehair Angora Balinese Bengal Bengalese Burmese Birman Bombay British Shorthair Burmilla Calico California Spangled Cameo Longhair Chartreux Chausie Chinchilla Colorpoint Colorpoint Longhair Colorpoint Shorthair Cornish Rex Cymric Devon Rex Domestic Longhair Domestic Mediumhair Domestic Shorthair Egyptian Mau European Burmese European Shorthair Exotic Exotic Longhair Exotic Shorthair Havana Brown Highland Fold Himalayan Himalayan Blue Point Himalayan Flame Point Himalayan Lilac Point Himalayan Seal Point Japanese Bobtail Kashmir Korat Maine Coon Manx Mixed Breed Moggie Munchkin Nibelung Norwegian Forest Ocicat Oriental Oriental Colorpoint Oriental Longhair Oriental Shorthair Persian Pinto Pixie Bob Ragdoll Russian Blue Savannah Scottish Fold Scottish Fold Longhair Selkirk Rex Selkirk Rex Longhair Seychellois Siamese Siberian Singapura Snowshoe Somali Sphynx Tabby Tiffanie Tonkinese Turkish Angora Turkish Van Age (at the time of your claim):   Under a year   1 - 8   Over 8 years     Tell us about your claim Type of illness or accident: not sure ear problem eye problem skin problem cancer gastritis/vomiting enteritis/diarrhea bladder renal (kidney) thyroid other: Claim amount -- please select -- under $100 $100 - $500 $500 - $1000 over $1000 Time taken to handle claim -- please select -- 1 week or less 1 - 2 weeks 2 - 3 weeks 3+ weeks   Verify that you are a customer I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.   We have zero tolerance for fake reviews! 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