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Trupanion


907 NW. Ballard Way
Seattle, WA 98107
phone: 800-569-7913
website: http://www.trupanion.com
claim form

Trupanion offers pet insurance in US and Canada. Provides coverage in all 50 states, Canada and Puerto Rico.

Trupanion insures dogs and cats between 8 weeks and 14 years. Recently changed terms so that policies have no payout limits.
Customer Ratings
60 days 1 year Lifetime
Rating 9.0 9.1 9.0
Count 62 738 2381
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Reviews of Trupanion

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6/10   Diva Cushen - Lymphoma, 8/29/2014

Reviewed By: MARIE CUSHEN, Recommend: Y

Pleased - though processing takes too long as the claim details are usually the same and hve been submitted previously in other situations due to Diva's condition.
Injury/Illness: cancer   Breed: Bernese Mountain Dog
Claim Amount: $100 - $500   Age of Pet: over 8 years
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9/10   Bilateral Entropion , 8/29/2014

Reviewed By: Elize, Recommend: Y

My English Bulldog required bilateral entropion. For those that do not know what that is, it is simply the surgical procedure that removes skin around the eyes due to inward folding eyelids. This condition caused my dog constant eye irritation and more importantly, corneal ulcers. Thus, my dog endured the procedure which went well. However, the aftermath was quite scary. My dog didn't recover well and required multiple doctor visits afterward. Her appetite disappeared and she was completely lethargic and expelled no energy. She coughed and was wheezy and she had diarrhea. Her eyes were completely fine though. After three more vet visits, blood tests, and full x-rays, she was diagnosed with suspected pneumonia as a result her breed type. We incurred A LOT more costs than expected. Luckily we have TRUPANION insurance and they covered the surgery and all post-operative complications so far including the full blood tests, x-rays, and medication. I am extremely pleased that Trupanion considered all her post-operative complications under the same deductible as the bilateral entropion. I have full faith in Trupanion as a fair and compassionate pet insurance that recognizes the financial burdens that pet owners face. I would definitely recommend Trupanion insurance, especially if you have a breed that is high risk to many complications.
Injury/Illness: eye problem   Breed: Bulldog
Claim Amount: over $1000   Age of Pet: 1 - 8
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9/10   Excellent service and follow up, 8/29/2014

Reviewed By: Tracey Cadrin, Recommend: Y

We recently submitted 2 claims, 1 for each of our dogs, they required different medical assistance and the follow up from Trupanion was fantastic. Both claims were resolved in a timely fashion and to our satisfaction.
Injury/Illness: dental disease   Breed: Poodle (toy)
Claim Amount: over $1000   Age of Pet: over 8 years
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2/10   good, 8/29/2014

Reviewed By: Marie, Recommend: Y

Only problem was the claim amount should have been sent to the clinic it was not, it was sent to me.
Injury/Illness: ear problem   Breed: Labrador Retriever
Claim Amount: under $100   Age of Pet: 1 - 8
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10/10   Perfect, 8/28/2014

Reviewed By: Kris Morimoto, Recommend: Y

Quck, easy, dependable and no suprises. Trupanion tells you want they will do, does what they say they will do (pay) then follows up to make sure you received payment. All done promptly and efficiently. I could not be more satisfied.
Injury/Illness: Laceration   Breed: Dalmatian
Claim Amount: $100 - $500   Age of Pet: under a year
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Most Helpful Reviews


9/10   Good Claim Response So far!,
We've been with Trupanion for a little over a year with both our Yellow Lab (1 yr old) and Kitten (1 yr old). Our vet recommended them when we were getting their first checkups. We did some research and read the good reviews and decided to give it a go. We're glad we did. Our Lab had kennel cough (much to our efforts to prevent it) and the ER tests on a holiday was covered. Our Kitten recently swallowed an… read more

Matt P., parent of a Yellow LabMixed Breed
 
8/10   Pretty good for the most part,
Our 1 year old Great Dane has been insured with Trupanion since she was about 6months old. In the last few months we've been trying to figure out what was wrong with her back (she was walking funny)... after xrays, an MRI, spinal fluid testing, and more we still had no definitive answers. We were able to get all these tests done though with the help of Trupanion and knowing they would cover 90% of our… read more

Brooke, parent of a Great Dane
 
10/10   Satisfied Customer,
I had never purchased pet insurance for my previous pets and have experienced some very expensive vet bills throughout 30 years of dog ownership. I was asked to consider adopting a Yellow Lab whose owner had unexpectedly passed away and I felt that pet insurance would be a good investment. I had heard about Trupanion through PETCO. I went on line and read up on numerous plans and I felt, by far,… read more

Cathy
 
6/10   Diva Cushen - Lymphoma,
Pleased - though processing takes too long as the claim details are usually the same and hve been submitted previously in other situations due to Diva's condition. read more

MARIE CUSHEN, parent of a Bernese Mountain Dog
 
9/10   Bilateral Entropion ,
My English Bulldog required bilateral entropion. For those that do not know what that is, it is simply the surgical procedure that removes skin around the eyes due to inward folding eyelids. This condition caused my dog constant eye irritation and more importantly, corneal ulcers. Thus, my dog endured the procedure which went well. However, the aftermath was quite scary. My dog didn't recover well and… read more

Elize, parent of a Bulldog
 


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DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

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Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
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