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Trupanion


6100 4th Avenue S
Suite 200
Seattle, WA 98108
phone: 800-569-7913
website: http://www.trupanion.com
claim form

Trupanion offers pet insurance in US and Canada. Provides coverage in all 50 states, Canada and Puerto Rico.

Trupanion insures dogs and cats between 8 weeks and 14 years. Recently changed terms so that policies have no payout limits.

Trupanion offers a direct pay feature for many veterinary offices.
Customer Ratings
60 days 1 year Lifetime
Rating 8.9 8.8 9.1
Count 422 1478 5851
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Reviews of Trupanion

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6/10   Experience itself wasn't bad., 12/6/2017

Reviewed By: Janie Shay, Recommend: N

Experience itself wasn't bad. Just trying to understand what I pay over $200 a month for my pets and then claims aren't paid. The outcome of my recent claims will determine if I continue to insure my pets with Trupanion.
Injury/Illness: renal (kidney) thyroid   Breed: Mixed Breed Cat
Claim Amount: under $100   Age of Pet:
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10/10   Have been very highly impressed with your customer service for two years., 12/6/2017

Reviewed By: Martha Donovan, Recommend: Y

Have been very highly impressed with your customer service for two years. Reps are personable, competent and kind. Thank you.
Claim Amount: under $100   Age of Pet:
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10/10   Trupanion Needs to include a plan that includes vaccine , 12/6/2017

Reviewed By: Matt Crigger, Recommend: Y

Trupanion Needs to include a plan that includes vaccine
Claim Amount: under $100   Age of Pet:
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10/10   Loved doing business with Trupation., 12/6/2017

Reviewed By: Annette Rueda, Recommend: Y

Loved doing business with Trupation. Thanks, for being there for us, when our bulldog Louie needed you.
Claim Amount: $100 - $500   Age of Pet:
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10/10   LOve love love you guys, 12/6/2017

Reviewed By: Tara Convery, Recommend: Y

LOve love love you guys
Claim Amount: $100 - $500   Age of Pet:
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Read More Reviews...


Go To: trupanion.com


Most Helpful Reviews


9/10   Good Claim Response So far!,
We've been with Trupanion for a little over a year with both our Yellow Lab (1 yr old) and Kitten (1 yr old). Our vet recommended them when we were getting their first checkups. We did some research and read the good reviews and decided to give it a go. We're glad we did. Our Lab had kennel cough (much to our efforts to prevent it) and the ER tests on a holiday was covered. Our Kitten recently swallowed an… read more

Reviewed By: Matt P., parent of a Yellow LabMixed Breed
 
8/10   Pretty good for the most part,
Our 1 year old Great Dane has been insured with Trupanion since she was about 6months old. In the last few months we've been trying to figure out what was wrong with her back (she was walking funny)... after xrays, an MRI, spinal fluid testing, and more we still had no definitive answers. We were able to get all these tests done though with the help of Trupanion and knowing they would cover 90% of our… read more

Reviewed By: Brooke, parent of a Great Dane
 
10/10   Satisfied Customer,
I had never purchased pet insurance for my previous pets and have experienced some very expensive vet bills throughout 30 years of dog ownership. I was asked to consider adopting a Yellow Lab whose owner had unexpectedly passed away and I felt that pet insurance would be a good investment. I had heard about Trupanion through PETCO. I went on line and read up on numerous plans and I felt, by far,… read more

Reviewed By: Cathy
 
10/10   I encourage all my friends to sign up with trupanion,
I encourage all my friends to sign up with trupanion read more

Reviewed By: Maryam Zand, parent of a Mixed Breed
 
10/10   Gold standard of pet insurance companies!,
Gold standard of pet insurance companies! read more

Reviewed By: Robert Blackman, parent of a Chihuahua
 


Review Trupanion review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
Verify that you are a customer
I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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A message to pet insurance management: please do not submit a review! We consider these submissions fraudulent and will immediately remove these from our site.

While we support your efforts to encourage honest feedback from customers, we encourage you to submit information here