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Trupanion


907 NW. Ballard Way
Seattle, WA 98107
phone: 800-569-7913
website: http://www.trupanion.com
claim form

Trupanion offers pet insurance in US and Canada. Provides coverage in all 50 states, Canada and Puerto Rico.

Trupanion insures dogs and cats between 8 weeks and 14 years. Recently changed terms so that policies have no payout limits.
Customer Ratings
60 days 1 year Lifetime
Rating 9.4 9.1 8.9
Count 42 555 1416
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Reviews of Trupanion

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10/10   Excellent, Fast, Caring Service!!, 5/6/2013

Reviewed By: Sheri Sorensen, Recommend: Y

My newly adopted puppy, Cocoa is a Lab/Shepard mix. I had just signed up for Trupanion Pet Insurance Coverage and 4 days later She was diagnosed with Demodex, generalized. My Vet's office helped me submit the invoice for the lab tests, medication, etc., and Trupanion was professional and efficient in processing my claim and covered 90% of the cost!! I am soooooo happy I chose to enroll my Cocoa in Trupanion when the 30 FREE trial was expiring. I highly recommend this company to ALL new pet owners. The FREE 30 trial was an excellent idea on their part. In addition, their continued communication via email regarding my enrollment of Cocoa and the through the processing of the claim was superior customer service.
Injury/Illness: skin problem   Breed: Mixed Breed dog
Claim Amount: $100 - $500   Age of Pet: under a year
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9/10   Fabulous insurance, 5/6/2013

Reviewed By: Jade, Recommend: Y

This has been a hassle free insurance company to use. I have turned in claims and they are really fast about getting them done.
Injury/Illness: she was attacked by a pit bull   Breed: Shar-pei
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Sadie claim #3, 5/2/2013

Reviewed By: Vito Romano, Recommend: Y

Good coverage for minimal cost.
Injury/Illness: pesticide poisoning   Breed: Shiloh Shepherd
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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10/10   A wake-up-call. Our fist puppy, Bandit got sick , 5/2/2013

Reviewed By: Nirin Gierbolini, Recommend: Y

After many many months of discussing the possibility for our family to become pet owners, we made the decision and adopted a male Morkie. We named him Bandit. Bandit is so cute that we couldn't resist but to LOVE him at first sight. As you can imagine (first time pet owners) he was (still is) the center of attention at our house. Since he was our new "baby" we wanted to make sure he was healthy so we schedule his first vet appointment asap. The appointment went well and our Bandit got his first round of vaccinations during that visit. The staff at the vet clinic discussed all the necessary information in order to make sure we knew how to take care of a puppy; to include pet insurance, Trupanion. To be honest, I looked at my husband and asked, pet what? insurance? why do we need to purchase that for? To make the long story short, I wasnt convinced but decided to enrolled Bandit immediately in the 30 day trial to get some time to do more research. Guess what? the next day, Bandit got sick. We didn't know what was wrong or what to do. I called the vet clinic but they were closed. They recommended for us to take him to the Emergency Services Clinic immediately. After many hours of examination, the vet decided that Bandit needed to spend the night at the clinic and proceed to give me a possible diagnostic and an estimate of the cost for her services. At that time, I understood why having pet insurance coverage is so important. Never in my life felt so good about purchasing
Injury/Illness: gastritis/vomiting   Breed: Mixed Breed dog
Claim Amount: $500 - $1000   Age of Pet: under a year
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10/10   Excellent, 4/20/2013

Reviewed By: Lisa Oliva, Recommend: Y

Trupanion is one of the best choices I could have made. Vet submits bills and reimbursments are received promptly. Wonderful.
Injury/Illness: Puppy injested a foreign object   Breed: Mixed Breed dog
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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Most Helpful Reviews


9/10   Good Claim Response So far!,
We've been with Trupanion for a little over a year with both our Yellow Lab (1 yr old) and Kitten (1 yr old). Our vet recommended them when we were getting their first checkups. We did some research and read the good reviews and decided to give it a go. We're glad we did. Our Lab had kennel cough (much to our efforts to prevent it) and the ER tests on a holiday was covered. Our Kitten recently swallowed an… read more

Added 6/30/2010 by: Matt P.
 
8/10   Pretty good for the most part,
Our 1 year old Great Dane has been insured with Trupanion since she was about 6months old. In the last few months we've been trying to figure out what was wrong with her back (she was walking funny)... after xrays, an MRI, spinal fluid testing, and more we still had no definitive answers. We were able to get all these tests done though with the help of Trupanion and knowing they would cover 90% of our… read more

Added 6/28/2010 by: Brooke
 
10/10   Satisfied Customer,
I had never purchased pet insurance for my previous pets and have experienced some very expensive vet bills throughout 30 years of dog ownership. I was asked to consider adopting a Yellow Lab whose owner had unexpectedly passed away and I felt that pet insurance would be a good investment. I had heard about Trupanion through PETCO. I went on line and read up on numerous plans and I felt, by far,… read more

Added 4/28/2010 by: Cathy
 
10/10   Excellent, Fast, Caring Service!!,
My newly adopted puppy, Cocoa is a Lab/Shepard mix. I had just signed up for Trupanion Pet Insurance Coverage and 4 days later She was diagnosed with Demodex, generalized. My Vet's office helped me submit the invoice for the lab tests, medication, etc., and Trupanion was professional and efficient in processing my claim and covered 90% of the cost!! I am soooooo happy I chose to enroll my Cocoa in… read more

Added 5/6/2013 by: Sheri Sorensen
 
9/10   Fabulous insurance,
This has been a hassle free insurance company to use. I have turned in claims and they are really fast about getting them done. read more

Added 5/6/2013 by: Jade
 


Review Trupanion review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
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