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Trupanion


907 NW. Ballard Way
Seattle, WA 98107
phone: 800-569-7913
claim form

Trupanion offers pet insurance in US and Canada. Provides coverage in all 50 states, Canada and Puerto Rico.

Trupanion insures dogs and cats between 8 weeks and 14 years. Recently changed terms so that policies have no payout limits.
Customer Ratings
60 days 1 year Lifetime
Rating 9.0 9.0 9.0
Count 59 625 2756
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Insurer Website

Reviews of Trupanion

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10/10   Trupanion was quick to review claim., 4/29/2015

Reviewed By: Maggie, Recommend: Y

I was relieved to have Trupanion quickly review the claim and not cause any delays or play games. Much better than my own health insurance!
Injury/Illness: High fever   Breed: Golden Retriever
Claim Amount: over $1000   Age of Pet: 1 - 8
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8/10   Excelllent service from Trupanion! , 4/29/2015

Reviewed By: Leela Ruiz, Recommend: Y

Vet hospital submitted on a Sunday, Trupanion confirmed claim with 2-3 days. My only suggestion is they do direct deposit, not actual checks. They were great!
Injury/Illness: gastritis/vomiting Toxic plant ingestion?   Breed: Beagle
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Very Pleased, 4/28/2015

Reviewed By: Kaitlin , Recommend: Y

Our five month old puppy became very sick and a number of vets could not figure out what was wrong with her. Through Trupanion, we were able to afford the diagnostic tests and treatments that were able to find the right treatment for her. Without Trupanion, we would have been in a much more stressful position, but having insurance available made a bad situation financially tolerable. Our interactions with Trupanion representatives have been amazing and very timely, and they have really put effort into customer care. We are very happy, and our puppy is on the mend.
Injury/Illness: gastritis/vomiting enteritis/diarrhea   Breed: Samoyed
Claim Amount: over $1000   Age of Pet: under a year
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10/10   Amazing insurance!, 4/27/2015

Reviewed By: Debbie Flanagan, Recommend: Y

Trupanion is truly amazing with the coverage they offer. I have never had any issues with claims that I have submitted and they always have an answer for any questions that I have.
Injury/Illness: skin problem Hospitalized for 15 nights due to an infection   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Great Investment!, 4/26/2015

Reviewed By: Molly Councilman, Recommend: Y

Trupanion is always easy to work with, they are great about getting back to you quickly. My claims have always been paid within a couple days. It is so worth paying the small monthly premium to have to peace of mind when something major does happen. Without Trupanion I would have had to euthanize two of my pets purely because of financial reasons. I would highly recommend it to anyone.
Injury/Illness: bladder   Breed: Domestic Shorthair
Claim Amount: over $1000   Age of Pet: 1 - 8
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Read More Reviews...


Go To: trupanion.com


Most Helpful Reviews


9/10   Good Claim Response So far!,
We've been with Trupanion for a little over a year with both our Yellow Lab (1 yr old) and Kitten (1 yr old). Our vet recommended them when we were getting their first checkups. We did some research and read the good reviews and decided to give it a go. We're glad we did. Our Lab had kennel cough (much to our efforts to prevent it) and the ER tests on a holiday was covered. Our Kitten recently swallowed an… read more

Reviewed By: Matt P., parent of a Yellow LabMixed Breed
 
8/10   Pretty good for the most part,
Our 1 year old Great Dane has been insured with Trupanion since she was about 6months old. In the last few months we've been trying to figure out what was wrong with her back (she was walking funny)... after xrays, an MRI, spinal fluid testing, and more we still had no definitive answers. We were able to get all these tests done though with the help of Trupanion and knowing they would cover 90% of our… read more

Reviewed By: Brooke, parent of a Great Dane
 
10/10   Satisfied Customer,
I had never purchased pet insurance for my previous pets and have experienced some very expensive vet bills throughout 30 years of dog ownership. I was asked to consider adopting a Yellow Lab whose owner had unexpectedly passed away and I felt that pet insurance would be a good investment. I had heard about Trupanion through PETCO. I went on line and read up on numerous plans and I felt, by far,… read more

Reviewed By: Cathy
 
10/10   Trupanion was quick to review claim.,
I was relieved to have Trupanion quickly review the claim and not cause any delays or play games. Much better than my own health insurance! read more

Reviewed By: Maggie, parent of a Golden Retriever
 
8/10   Excelllent service from Trupanion! ,
Vet hospital submitted on a Sunday, Trupanion confirmed claim with 2-3 days. My only suggestion is they do direct deposit, not actual checks. They were great! read more

Reviewed By: Leela Ruiz, parent of a Beagle
 


Review Trupanion review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
Verify that you are a customer
I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

We have zero tolerance for fake reviews!

A message to pet insurance management: please do not submit a review! We consider these submissions fraudulent and will immediately remove these from our site.

While we support your efforts to encourage honest feedback from customers, we encourage you to submit information here