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Customer Review for PetCare
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| 7/10 Not Great, but worth the money |
| I've had my dog insured with this company for 4 years and plan to renew again. They rarely pay the full 80% because their "usual and customary expenses" are pretty conservative, but even at the more typical 60% that I receive it has been worthwhile. Customer service was initially poor but has been very good for the past year. They have been very strict about the rules concerning exclusions, pre-existing conditions, and waiting periods, so read your policy carefully. My rates have gone up about 10% each year, but my dog is getting quite old and has had several costly surgeries yet they keep renewing her so I'm satisfied. |
| Dave in N. Cal, 1/15/2007 |
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barbara says:
| 11/19/2010 | | I can say this company is a crock of bull... I bought my policy and paid a years worth of coverage to only find out six months later that they wouldn't cover my cat's diabetes. My cat showed symptoms of something was wrong on two days prior to the policy effective date which was noted on the vets paperwork. So since I was being a good pet parent and telling my vet the truth to ensure that my pet got the best care I got denied coverage. My mind you my cat never showed any signs of diabetes before me taking him to the vet on that day nor was he ever diagnose with it before. So I guess I am suppose to be some kinda Vet and know automatically that my cat has diabetes. GREAT JOB 24 PetWatch you just condemned my cat to a slow painful death! I wouldn't recommend this company to anyone... | | | |
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