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ASPCA Pet Insurance


3840 Greentree Avenue SW
Canton, OH 44706
phone: (866) 861-9092
website: http://www.aspcapetinsurance.com
claim form

Offering pet insurance throughout 50 states, ASPCA pet insurance was developed by the Hartville Group. Plans include 4 levels of coverage.
Customer Ratings
60 days 1 year Lifetime
Rating 8.8 9.2 8.4
Count 57 487 2125
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Reviews of ASPCA Pet Insurance

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10/10   Thank Goodness for ASPCA pet insurance, 5/10/2016

Reviewed By: Marianne Petersen, Recommend: Y

My new dog, Samantha, a rescue; came to me with double hip dysplasia. I knew this was a pre existing condition and wouldn't be covered but having lived through other dogs and cats and sometimes struggling with vet bills, I decided to get pet insurance and believe in the good work the ASPCA does so I chose them.

Samantha developed diarrhea off and on and went from being able to eat about anything to regularly developing intolerances to food. My vet finally said we have to do an expensive test to find out if it's her pancreas. It was and I am adjusting her food to accomodate her condition. BEcause of the pet insurance I felt no hesitation to submit her to this test to find out the truth. She is going to a specialist tomorrow to see if there is anything else we need to do to help her. Without this insurance, I would be worried all the time about upcoming vet bills and deciding what was important and what was not based on what I could afford. Now I can give my pets the very best care I can knowing it will be covered. The people at this company call to ask about SAmantha. They really seem to care and urge me to submit claims even if they may be turned down. They are quick to reimburse me on all covered services and meds. It is just a top notch company and I recommend them to everyone.
Injury/Illness: gastritis/vomiting enteritis/diarrhea   Breed: Mixed Breed dog
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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9/10   Excellent - they continue to improve their service, 5/10/2016

Reviewed By: David, Recommend: Y

After my dog went for a while without any major incident (she already tore both ACLs and had surgery) I considered cancelling my policy. But I kept her insurance since accidents, by their nature, are hard to predict. And I am glad I did so.

My dog ended up needing to have multiple cysts removed, and had a growth on her eyelid that had started causing problems. She also got an ocular ulceration, and stress related colitis.

She had to be in a cone for three weeks, and that was stressful for me. But getting my claims processed and receiving payments from ASPCA pet insurance was not part of that stress. The payments came before my credit card bills were due, so I didn't have to carry any balance over to the next month. ASPCA pet insurance also called to follow up and see how my dog was doing, which helped me find out about some improvements they made to the member portal and set up direct deposit so I wouldn't have to wait for checks (or worry about missing one in the mail).
Injury/Illness: eye problem skin problem enteritis/diarrhea   Breed: Welsh Corgis
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Who Knew?, 5/10/2016

Reviewed By: Donna Nagel, Recommend: Y

When I first decided to give Ruby (my cat) a forever home Health Insurance was not even in the picture. Now after some Thyroid and general health issues I'm thankful I have it. ASPCA has reimbursed my claims promptly and satisfactorily. When dealing with ASPCA associates on the phone they have all been quite friendly and respectful. Also they always inquire about both of my cats with genuine interest and concern. I am happy with my choice of companies.
Injury/Illness: gastritis/vomiting bladder thyroid   Breed: Domestic Shorthair
Claim Amount: $100 - $500   Age of Pet: over 8 years
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7/10   Good for Emergencies, 5/9/2016

Reviewed By: Brandon, Recommend: Y

Not having to make awful decisions based on the ability to pay is very comforting. It is better to have it and not need it than need it and not have it.
Injury/Illness: pancreatitis   Breed: Parson Jack Russell Terrier
Claim Amount: $500 - $1000   Age of Pet: over 8 years
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9/10   ACL SURGERY, 5/9/2016

Reviewed By: ED FOSTER, Recommend: Y

MY CHOW HAD ACL SURGERY A MONTH AGO TOMORROW - 3RD DOG IN A ROW TO NEED THIS SURGERY - AFTER FIRST 2 DOGS PURCHASED PET INS WHEN I GOT THIS CHOW - FROM BEGINNING TO END TOTAL COST IS ABOUT $4,900 - THE INS PAID ABOUT $3,000 - VERY HAPPY THAT I TOOK OUT THE INSURANCE AND HAPPY ABOUT THE PROMPT AND COURTEOUS SERVICE
Injury/Illness: ACL SURGERY   Breed: Chow Chow
Claim Amount: over $1000   Age of Pet: 1 - 8
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Go To: aspcapetinsurance.com


Most Helpful Reviews


8/10   Purchasing Peace of Mind,
I had this coverage on my Lab/Chow mix, Angel, for ten years. The renewal premiums always seemed reasonable to me for the coverage provided. I was purchasing peace of mind. If there was an accident, or when she was hospitalized for two weeks with pancreatitis at the end, I knew that at least some portion of my expenses would be recovered. I submitted several claims over the years, including two ACL… read more

Reviewed By: CBarnes, parent of a Mixed Breed
 
9/10   Tom and Ollie,
At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach. As an insurance agent (property and casualty), I appreciate good… read more

Reviewed By: Bob
 
10/10   Thankful for ASPCA Pet Health Insurance,
I decided to get pet insurance after adopting my dog Tripp from a shelter last year. My previous dog had died from lung cancer which cost me thousands of dollars out of pocket. I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance in June 2009. In May 2010, Tripp was bitten by a poisonous snake and required medical treatment… read more

Reviewed By: Wendy Waring, parent of a Jack Russell Terrier
 
6/10   Great for senior pets,
Although I have had a couple of negative experiences with Petshealth, I must say that they seem to be the ONLY pet insurance company willing to insure older pets. They will insure dogs up to 13 years and cats up to 15 years. They will even insure the pet with their top plan, regardless of age, if there are no pre-existing conditions. I have a 13 year-old cat who has never been sick a day in his life. I… read more

Reviewed By: Mary
 
2/10   very deceptive policy renewal discription,
I have been with ASPCA for over a year, I have three pets on the plan.My cat had developed hyperthiroidism in Nov. of 2007 and was put on medication which is not hepling,he had to be on it for three months to regulate the thiroid before surgery could be done.The policy renewed in Feb. when I read my new ploicy on the certificate it had a clause that read any illness that manifests in one 12 month period and… read more

Reviewed By: Patricia Rethemeyer
 


Review ASPCA Pet Insurance review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
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I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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