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ASPCA Pet Insurance

3840 Greentree Avenue SW
Canton, OH 44706
phone: (866) 861-9092
claim form

Offering pet insurance throughout 50 states, ASPCA pet insurance was developed by the Hartville Group. Plans include 4 levels of coverage.
Customer Ratings
60 days 1 year Lifetime
Rating 9.2 9.3 8.3
Count 61 381 1981
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Reviews of ASPCA Pet Insurance

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9/10   Satisfied!, 2/3/2016

Reviewed By: Capri, Recommend: Y

I have only needed to use the insurance for wellness, but my puppy is still so young! We have made claims in regards to her vet visits and immunizations and got reimbursed fast. I have had no issues so far!
Injury/Illness: Wellness   Breed: Miniature Dachshund
Claim Amount: under $100   Age of Pet: under a year
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9/10   Wonderful Peace of Mind, 2/1/2016

Reviewed By: Elizabeth Fruehling, Recommend: Y

We have been customers of Pet's Health Care Plan for 10 years--our dog will be 11 years old this month. I have always felt good knowing that I could provide the best care for my pet with Pet's Health Care Plan behind me. We have been fortunate to have very few illnesses and injuries during our dog's lifetime, but when it was needed, I was very glad it was there! I recommend it to anyone I hear that doesn't have their pet insured, or has a new pet.
Injury/Illness: Abcess Tooth   Breed: Beauceron
Claim Amount: $500 - $1000   Age of Pet: over 8 years
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9/10   Very happy, 1/28/2016

Reviewed By: Lyn, Recommend: Y

I have been using ASPCA for my aging dog for about a year now. I did a lot of research to ensure my dog would be covered since many companies offer cover just very basic services. There are some companies that won't even cover dogs/cats past a certain age.

ASPCA has reimbursed me for dental cleanings, meds and various doctors visits.
The claim process is pretty simple and easy to follow. I've only had to follow up a couple times when they required additional information from the veterinarian. That held the process up for a couple weeks.

I'm glad I chose ASPCA, its been a good experience!
Injury/Illness: leg/back, teeth cleaning, etc.   Breed: Mixed Breed dog
Claim Amount: $100 - $500   Age of Pet: over 8 years
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10/10   Would Recommend ASPCA , 1/26/2016

Reviewed By: Debra Miller, Recommend: Y

As a Pet owner I would highly recommend ASPCA Pet Insurance. I have been very happy with the prompt and professional way my Kitties, Oliver and Lilly's claims have been handled.
Recently Lilly stopped eating and drinking water and was vomiting. I don't think that anything is more upsetting to any pet owner than this. After taking Lilly in to our vet , she was diagnosed and treated and within a few days started eating and drinking. Within a few more days she was back to her old self.
Her claim was submitted and we were reimbursed within an appropriate time span.
Thanks again to ASPCA Pet Insurance and to our Wonderful Vet!
Injury/Illness: gastritis/vomiting   Breed: Calico
Claim Amount: over $1000   Age of Pet: over 8 years
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9/10   For Accidents and Illnesses, 1/25/2016

Reviewed By: Mary, Recommend: Y

I never thought I would need to use pet insurance but bought it just in case (I have the plan for accidents/illnesses). As a vet assistant I've seen too many times when pet owners cannot afford to do the very best for their pets and have to settle for less expensive options. My dog is my family and as such I wanted to be prepared in case anything were to happen. Unfortunately, I have had to use the insurance a few times. My dog got into rat poison, xylitol from gum, bite wound, back pain, broken tooth extraction, scratch on her eye, and this is all within the past few years. The total for those vet bills is at least a couple thousand, but with insurance I've saved a ton of money being reimbursed for 90% of the bill most of the time. I'm hoping we won't run into anymore issues, but I have peace of mind knowing that if something does happen I will be reimbursed for most of the money I've spent on treatment.
ASPCA has been wonderful. They always call to follow up and see how my dog is doing after a claim has been submitted. The claim form is very easy to fill out and does not require a veterinarian signature (a lot of insurances require this which requires another trip back to the vet just for a signature). If they have any questions about treatment, diagnosis or medical records they contact the veterinarian themselves. Overall I am very happy with ASPCA. My only critique is that the costs have been going up each year, but I sort of expect that to happen with any insurance premium.
Injury/Illness: eye problem toxicity; pain; bite wound   Breed: Sheltie
Claim Amount: over $1000   Age of Pet: 1 - 8
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Most Helpful Reviews

8/10   Purchasing Peace of Mind,
I had this coverage on my Lab/Chow mix, Angel, for ten years. The renewal premiums always seemed reasonable to me for the coverage provided. I was purchasing peace of mind. If there was an accident, or when she was hospitalized for two weeks with pancreatitis at the end, I knew that at least some portion of my expenses would be recovered. I submitted several claims over the years, including two ACL… read more

Reviewed By: CBarnes, parent of a Mixed Breed
9/10   Tom and Ollie,
At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach. As an insurance agent (property and casualty), I appreciate good… read more

Reviewed By: Bob
10/10   Thankful for ASPCA Pet Health Insurance,
I decided to get pet insurance after adopting my dog Tripp from a shelter last year. My previous dog had died from lung cancer which cost me thousands of dollars out of pocket. I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance in June 2009. In May 2010, Tripp was bitten by a poisonous snake and required medical treatment… read more

Reviewed By: Wendy Waring, parent of a Jack Russell Terrier
6/10   Great for senior pets,
Although I have had a couple of negative experiences with Petshealth, I must say that they seem to be the ONLY pet insurance company willing to insure older pets. They will insure dogs up to 13 years and cats up to 15 years. They will even insure the pet with their top plan, regardless of age, if there are no pre-existing conditions. I have a 13 year-old cat who has never been sick a day in his life. I… read more

Reviewed By: Mary
2/10   very deceptive policy renewal discription,
I have been with ASPCA for over a year, I have three pets on the plan.My cat had developed hyperthiroidism in Nov. of 2007 and was put on medication which is not hepling,he had to be on it for three months to regulate the thiroid before surgery could be done.The policy renewed in Feb. when I read my new ploicy on the certificate it had a clause that read any illness that manifests in one 12 month period and… read more

Reviewed By: Patricia Rethemeyer

Review ASPCA Pet Insurance review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name

Tell us about your pet
Type: Dog     Cat
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
Tell us about your claim
Type of illness or accident:
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ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
Claim amount
Time taken to handle claim
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