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ASPCA Pet Insurance

3840 Greentree Avenue SW
Canton, OH 44706
phone: (866) 861-9092
claim form

Offering pet insurance throughout 50 states, ASPCA pet insurance was developed by the Hartville Group. Plans include 4 levels of coverage.
Customer Ratings
60 days 1 year Lifetime
Rating 9.1 9.1 8.0
Count 14 244 1565
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Reviews of ASPCA Pet Insurance

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10/10   ASPCA pet insurance is the best!, 12/21/2014

Reviewed By: debra swift, Recommend: Y

Our beagle has been covered by ASPCA insurance for 9 years. He is now 14 years old and has had 2 ACL surgeries , along with stomach X rays which led to a diagnosis and cure of an infection. Without this insurance we would not have able been able to afford the ACL surgeries, Cody would need to be put down as over time he could not walk. 6 years later,he is enjoying a great life , bringing joy to our entire family. There are no nicer people to deal with than the ASPCA staff. Don't delay , we never know what will happen to our pets - they can't tell us it hurts and insurance allows us to get care with less worry. thanks, Thanks, thanks The Swift family and Cody the 14 yr old beagle
Injury/Illness: ACL and stomach infection   Breed: Beagle
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Most reliable service, 12/10/2014

Reviewed By: Judith, Recommend: Y

We have Petshealth for both our standards poodles. The older one (8 1/2)had more than his share of serious ear infections when a puppy. The coverage was excellent. He is pretty steady now but we just added the extra coverage to make sure we don't get stuck with the recurring condition problem. The younger guy will be 5 in January. He has had more unusual situations- skin growths, for example- again no problem with coverage, very quick turn around. I have strongly recommended this insurance many times and everyone who has gotten it has been just as satisfied. Don't leave home without it!
Injury/Illness: ear problem skin problem gastritis/vomiting   Breed: Standard Poodle
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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9/10   I have zero complaints, 12/10/2014

Reviewed By: Craig, Recommend: Y

They are fare when it comes to coverage, and excellent in regards to turn around time from when you submit until you receive payment.
Injury/Illness: ear problem   Breed: Beagle
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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9/10   The Best Customer Service!, 12/10/2014

Reviewed By: Laura, Recommend: Y

My dog has liver issues, and though she was too old to get the alternative procedures rider, most of her yearly procedures are covered. My review would be a 10 if she was able to get the alternative care rider even as an old dog.

The customer service is above and beyond any I have experienced, What other company calls just to ask how your dog is doing? All my claims have been processed quickly and I never have issues getting answers to my questions.
Injury/Illness: Liver   Breed: Mixed Breed dog
Claim Amount: $500 - $1000   Age of Pet: over 8 years
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8/10   Ups and Downs. Mostly Ups., 12/2/2014

Reviewed By: Deirdre Oliver, Recommend: Y

As far as working with insurance companies are, it's pretty good.

There was a little hitch early on with a claim that eventually became a continuing care type event which was a little stressful which our vet had to get proactive in, but after it got settled they've been quite good about accepting the claims for the medicine our girl is on for life.

The thing about insurance is that you're betting against your pets. If you're lucky, you won't need to file a claim. But if there is a problem with your pet, it's a nice safety net to make sure you can continue giving your pets the care they need.
Injury/Illness: Exocrine Pancreatic Insufficiency - Medicine   Breed: German Shepherd
Claim Amount: $100 - $500   Age of Pet: over 8 years
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Most Helpful Reviews

8/10   Purchasing Peace of Mind,
I had this coverage on my Lab/Chow mix, Angel, for ten years. The renewal premiums always seemed reasonable to me for the coverage provided. I was purchasing peace of mind. If there was an accident, or when she was hospitalized for two weeks with pancreatitis at the end, I knew that at least some portion of my expenses would be recovered. I submitted several claims over the years, including two ACL… read more

CBarnes, parent of a Mixed Breed
9/10   Tom and Ollie,
At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach. As an insurance agent (property and casualty), I appreciate good… read more

10/10   Thankful for ASPCA Pet Health Insurance,
I decided to get pet insurance after adopting my dog Tripp from a shelter last year. My previous dog had died from lung cancer which cost me thousands of dollars out of pocket. I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance in June 2009. In May 2010, Tripp was bitten by a poisonous snake and required medical treatment… read more

Wendy Waring, parent of a Jack Russell Terrier
6/10   Great for senior pets,
Although I have had a couple of negative experiences with Petshealth, I must say that they seem to be the ONLY pet insurance company willing to insure older pets. They will insure dogs up to 13 years and cats up to 15 years. They will even insure the pet with their top plan, regardless of age, if there are no pre-existing conditions. I have a 13 year-old cat who has never been sick a day in his life. I… read more

2/10   very deceptive policy renewal discription,
I have been with ASPCA for over a year, I have three pets on the plan.My cat had developed hyperthiroidism in Nov. of 2007 and was put on medication which is not hepling,he had to be on it for three months to regulate the thiroid before surgery could be done.The policy renewed in Feb. when I read my new ploicy on the certificate it had a clause that read any illness that manifests in one 12 month period and… read more

Patricia Rethemeyer

Review ASPCA Pet Insurance review policy

Review Title (if you could say it in one sentence, what would you say?)
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DO tell us specifics about your pet's illness or injury
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Tell us about your pet
Type: Dog     Cat
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
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Type of illness or accident:
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ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
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Time taken to handle claim
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