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ASPCA Pet Insurance

3840 Greentree Avenue SW
Canton, OH 44706
phone: (866) 861-9092
claim form

Offering pet insurance throughout 50 states, ASPCA pet insurance was developed by the Hartville Group. Plans include 4 levels of coverage.
Customer Ratings
60 days 1 year Lifetime
Rating 9.0 9.2 8.4
Count 80 482 2102
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Reviews of ASPCA Pet Insurance

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10/10   Excellent customer service, 4/20/2016

Reviewed By: sima sassanpour, Recommend: Y

This is a great company with an excellent reputation for customer satisfaction. I have been very happy to work with ASPCA for my cats(3) insurance.
Injury/Illness: gastritis/vomiting renal (kidney)   Breed: Bengal
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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9/10   No knot in our stomachs., 4/19/2016

Reviewed By: elysabethe james, Recommend: Y

Our younger dog developed a "growth" in the roof of his mouth. We saw our vet immediately, and he felt we should have the growth removed. As to whether or not it was cancerous had yet to be found out. The surgery was going to be expensive. Before getting the ASPCA insurance, the minute one of our dogs got sick, we would be debating as to whether or not the dog HAD to be seen by the vet and would we be able to pay for the appropriate care. Now, we still try to make a "reasonable" evaluation, but if we have to go to the vet, we know that we won't have to make a panicked financial decision; our insurance will likely cover the majority of our bill. Oh, incidentally, the lesion was not cancerous, but to eat it needed to come off.
Injury/Illness: benign growth in mouth   Breed: Weimaraner
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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10/10   Excellent insurance, 4/18/2016

Reviewed By: Cheryl Smith, Recommend: Y

ASPCA Pet Insurance insured Edward when no other pet insurance would. During Edward's last visit to the vet, he had several growths removed under anesthesia that were then biopsied. The bill was about $900 and ASPCA Pet Insurance paid 80% of it. No trouble. No negotiating. No argument.

In the future when we get another pet, we will be looking to ASPCA Pet Insurance.
Injury/Illness: mast cell tumors   Breed: American Shorthair
Claim Amount: $500 - $1000   Age of Pet: over 8 years
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10/10   Best insurance plan, 4/9/2016

Reviewed By: Joanne, Recommend: Y

I have 2 cats and used to use another insurance company who, after one of my cats had 2 issues - scratched eye [from his sister] and feline acne, raised his deductible rate for the next year! ASPCA has never done anything shady that like. When I have questions they're very helpful and knowledgeable. You can tell most of the reps have pets as they're very compassionate. I've never had any issues with them and am very happy.
Injury/Illness: dental   Breed: American Shorthair
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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1/10   Terrible. Didn't pay a claim based on technicality, 4/8/2016

Reviewed By: Jill, Recommend: N

I have husky who developed a blocked mucous membrane and were on a wait and see due to the swelling would go up and down. Well she developed a fatty Tumoe around the mucocele and it was decided it should be remove due to compromise to trachea. So we had it removed surgically and it was a hefty bill as it was major surgery. ASPCA pet insurance said they would no cover because the treatment was over 180 days from original diagnosis. I was with them for many years. I begged them to reconsider due to the wait and see. I appealed but to no avail. They also stopped paying for my mix breed for a chronic cough. Needles to say I cancelled because they only pay for easy cheap things and are not there for you when you really need them
Injury/Illness: Mucocele   Breed: Siberian Husky
Claim Amount: over $1000   Age of Pet: 1 - 8
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Most Helpful Reviews

8/10   Purchasing Peace of Mind,
I had this coverage on my Lab/Chow mix, Angel, for ten years. The renewal premiums always seemed reasonable to me for the coverage provided. I was purchasing peace of mind. If there was an accident, or when she was hospitalized for two weeks with pancreatitis at the end, I knew that at least some portion of my expenses would be recovered. I submitted several claims over the years, including two ACL… read more

Reviewed By: CBarnes, parent of a Mixed Breed
9/10   Tom and Ollie,
At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach. As an insurance agent (property and casualty), I appreciate good… read more

Reviewed By: Bob
10/10   Thankful for ASPCA Pet Health Insurance,
I decided to get pet insurance after adopting my dog Tripp from a shelter last year. My previous dog had died from lung cancer which cost me thousands of dollars out of pocket. I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance in June 2009. In May 2010, Tripp was bitten by a poisonous snake and required medical treatment… read more

Reviewed By: Wendy Waring, parent of a Jack Russell Terrier
6/10   Great for senior pets,
Although I have had a couple of negative experiences with Petshealth, I must say that they seem to be the ONLY pet insurance company willing to insure older pets. They will insure dogs up to 13 years and cats up to 15 years. They will even insure the pet with their top plan, regardless of age, if there are no pre-existing conditions. I have a 13 year-old cat who has never been sick a day in his life. I… read more

Reviewed By: Mary
2/10   very deceptive policy renewal discription,
I have been with ASPCA for over a year, I have three pets on the plan.My cat had developed hyperthiroidism in Nov. of 2007 and was put on medication which is not hepling,he had to be on it for three months to regulate the thiroid before surgery could be done.The policy renewed in Feb. when I read my new ploicy on the certificate it had a clause that read any illness that manifests in one 12 month period and… read more

Reviewed By: Patricia Rethemeyer

Review ASPCA Pet Insurance review policy

Review Title (if you could say it in one sentence, what would you say?)
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DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

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Type: Dog     Cat
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
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Type of illness or accident:
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ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
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Time taken to handle claim
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