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ASPCA Pet Insurance

3840 Greentree Avenue SW
Canton, OH 44706
phone: (866) 861-9092
claim form

Offering pet insurance throughout 50 states, ASPCA pet insurance was developed by the Hartville Group. Plans include 4 levels of coverage.
Customer Ratings
60 days 1 year Lifetime
Rating 9.0 8.8 8.0
Count 48 273 1497
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Reviews of ASPCA Pet Insurance

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9/10   Thank you, ASPCA pet insurance !, 7/24/2014

Reviewed By: The Wojciks, Recommend: Y

We insured our newly adopted puppy at my mom's suggestion- just in case! Turns out, our little darling in a rock eater. This is a very expensive proposition. Thank goodness we have had her two surgical claims paid by this insurance. They are very nice and call to check on her after her surgery, too.
Injury/Illness: Rock eating   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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8/10   better than most, 7/21/2014

Reviewed By: Claudia, Recommend: Y

I have been satisfied with this insurance for my three beagles who are 11, 11 and 8. The plan has definitely saved me some money. They are good about following up with phone calls to see how your pet is doing. My only complaint is that , when one of my beagles had to see an eye specialist (the only one in our town), Pet insurance still reimbursed based on the average cost in towns similar to mine across the states. I understand when they do that for regular vet procedures, but I had no choice but to use the only ophthalmologist in town. This should have been take into consideration by Pet insurance. When one has only one option, the full amount should be paid for that option. It doesn't happen often but when it does it only seems fair that Pet insurance pay for all of it. All in all, it's a good company.
Injury/Illness: eye problem   Breed: Beagle
Claim Amount: $500 - $1000   Age of Pet: over 8 years
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10/10   Excellent Customer Service, 7/11/2014

Reviewed By: Anita A., Recommend: Y

Filing a claim is so easy and claim processing is prompt and efficient. I've recommended ASPCA to co-workers as well. It was so nice to receive follow up calls regarding my 2 feline children Abigail and Mia. Customer service conveys true concern and compassion.
Injury/Illness: bilateral hip xrays   Breed: American Shorthair
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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10/10   There When We Needed You, 7/11/2014

Reviewed By: Jim Knight, Recommend: Y

We have carried ASPCA Pet Insurance on our dogs for the better part of a decade. While the assistance with vaccinations, teeth cleaning and exams are welcome and appreciated, our primary focus was peace of mind for those events we can't anticipate and hate to think about. We just had one of those - an anal gland tumor that proved cancerous. We are just about to start treatments to hopefully cure the cancer. ASPCA expeditiously handled the claim for the operation that removed the tumor, and I have no doubt they will continue to handle our future treatment claims in the same manner. We have rarely had to use their services, but when we have had to, they have been there when we needed them.
Injury/Illness: cancer   Breed: Labrador Retriever
Claim Amount: over $1000   Age of Pet: over 8 years
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8/10   Prompt Professional service, 7/9/2014

Reviewed By: Ken, Recommend: Y

Claims handled in an expeditious manner.
Injury/Illness: High fever of unfnown origin   Breed: Toy Poodle
Claim Amount: over $1000   Age of Pet: 1 - 8
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Most Helpful Reviews

8/10   Purchasing Peace of Mind,
I had this coverage on my Lab/Chow mix, Angel, for ten years. The renewal premiums always seemed reasonable to me for the coverage provided. I was purchasing peace of mind. If there was an accident, or when she was hospitalized for two weeks with pancreatitis at the end, I knew that at least some portion of my expenses would be recovered. I submitted several claims over the years, including two ACL… read more

CBarnes, parent of a Mixed Breed
9/10   Tom and Ollie,
At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach. As an insurance agent (property and casualty), I appreciate good… read more

10/10   Thankful for ASPCA Pet Health Insurance,
I decided to get pet insurance after adopting my dog Tripp from a shelter last year. My previous dog had died from lung cancer which cost me thousands of dollars out of pocket. I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance in June 2009. In May 2010, Tripp was bitten by a poisonous snake and required medical treatment… read more

Wendy Waring, parent of a Jack Russell Terrier
6/10   Great for senior pets,
Although I have had a couple of negative experiences with Petshealth, I must say that they seem to be the ONLY pet insurance company willing to insure older pets. They will insure dogs up to 13 years and cats up to 15 years. They will even insure the pet with their top plan, regardless of age, if there are no pre-existing conditions. I have a 13 year-old cat who has never been sick a day in his life. I… read more

2/10   very deceptive policy renewal discription,
I have been with ASPCA for over a year, I have three pets on the plan.My cat had developed hyperthiroidism in Nov. of 2007 and was put on medication which is not hepling,he had to be on it for three months to regulate the thiroid before surgery could be done.The policy renewed in Feb. when I read my new ploicy on the certificate it had a clause that read any illness that manifests in one 12 month period and… read more

Patricia Rethemeyer

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