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ASPCA Pet Insurance

3840 Greentree Avenue SW
Canton, OH 44706
phone: (866) 861-9092
claim form

Offering pet insurance throughout 50 states, ASPCA pet insurance was developed by the Hartville Group. Plans include 4 levels of coverage.
Customer Ratings
60 days 1 year Lifetime
Rating 9.7 9.1 8.1
Count 18 215 1613
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Reviews of ASPCA Pet Insurance

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10/10   Covered significant portion of unexpected medical , 3/23/2015

Reviewed By: Jenn , Recommend: Y

My Declan seems to get into everything and without ASPCA I would be in debt caring for him. He's been treated most recently for a tumor, which ASPCA covered roughly $500 of $650ish. Prior to that it was a stomach ailment that persisted through a few vet visits and the coverage helped make the cost of care much easier.
Injury/Illness: skin problem   Breed: Mixed Breed dog
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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10/10   Amazing medical coverage. Issue Bladder Stones, 3/17/2015

Reviewed By: Paula Hoover , Recommend: Y

Our Simi started out with what the vet thought was a bladder infection. On a sun night we rushed to an emergency animal clinic. Exrays showed stones in her bladder. Removed 30 stones. We filed our claim for $3200.00 We received a phone call within days saying claim was processed. The caller also sounded truly concerned about our dogs illness. 4 weeks later we are rushing her to emergency again. Anal gland ruptured. Three claims filed for that. Follow up calls from ASPCA. Claims paid. Wish my insurance company acted like my dogs. They care about your pet!!!!
Injury/Illness: bladder   Breed: Chow Chow
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Years of excellent, personal, caring service, 3/13/2015

Reviewed By: Andrea Grecious, Recommend: Y

I purchased my pet insurance when my Shih-Tzu, Cappy was 7 and had just spent 5 days at an emergency vets ($$$). Having the insurance has been the best investment in her health that I have ever made. When processing claims I have been given personal attention, the claims processing is so easy, these folks understand pet owners. And recently at 14+ years old my dear old Cappy suffered a heart attack, which within days brought us to the end of her life. ASPCA was there for me, personally calling to share their condolensces and help me process my last claim. Such kind, professional, compassionate and prompt service is above and beyond my expectations. Thanks You, especially to Robert and Shelly. I will own a pet again soon and will insure my pet with ASPCA Pet Insurance... always. Thank you so much.
Injury/Illness: ear problem gastritis/vomiting   Breed: Shih Tzu
Claim Amount: $500 - $1000   Age of Pet: over 8 years
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9/10   good insurance.. , 3/10/2015

Reviewed By: Adam Gundy, Recommend: Y

Fair price, pays claims reliably.
Injury/Illness: ear problem   Breed: Catahoula Leopard
Claim Amount: $100 - $500   Age of Pet: over 8 years
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9/10   Petshealth insurance has been a blessing!, 3/8/2015

Reviewed By: Kathie Schick, Recommend: Y

I first purchased pet insurance after I spent $700+ at the emergency vet when my dog was a puppy and ate some flowers that made him sick. Since then, in addition to normal care, it's been there through kidney stones, kidney infection and bladder infection at the same time and - most recently - meds, exams and surgery related to his eating a rock. I love that the deductible is $100/yr instead of a per-visit deductible. Submission for reimbursement is easy claim processing is fairly quick. Having the insurance provides such peace of mind that I'll never be without it again.
Injury/Illness: He ate a rock   Breed: Pomeranian
Claim Amount: over $1000   Age of Pet: 1 - 8
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Most Helpful Reviews

8/10   Purchasing Peace of Mind,
I had this coverage on my Lab/Chow mix, Angel, for ten years. The renewal premiums always seemed reasonable to me for the coverage provided. I was purchasing peace of mind. If there was an accident, or when she was hospitalized for two weeks with pancreatitis at the end, I knew that at least some portion of my expenses would be recovered. I submitted several claims over the years, including two ACL… read more

Reviewed By: CBarnes, parent of a Mixed Breed
9/10   Tom and Ollie,
At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach. As an insurance agent (property and casualty), I appreciate good… read more

Reviewed By: Bob
10/10   Thankful for ASPCA Pet Health Insurance,
I decided to get pet insurance after adopting my dog Tripp from a shelter last year. My previous dog had died from lung cancer which cost me thousands of dollars out of pocket. I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance in June 2009. In May 2010, Tripp was bitten by a poisonous snake and required medical treatment… read more

Reviewed By: Wendy Waring, parent of a Jack Russell Terrier
6/10   Great for senior pets,
Although I have had a couple of negative experiences with Petshealth, I must say that they seem to be the ONLY pet insurance company willing to insure older pets. They will insure dogs up to 13 years and cats up to 15 years. They will even insure the pet with their top plan, regardless of age, if there are no pre-existing conditions. I have a 13 year-old cat who has never been sick a day in his life. I… read more

Reviewed By: Mary
2/10   very deceptive policy renewal discription,
I have been with ASPCA for over a year, I have three pets on the plan.My cat had developed hyperthiroidism in Nov. of 2007 and was put on medication which is not hepling,he had to be on it for three months to regulate the thiroid before surgery could be done.The policy renewed in Feb. when I read my new ploicy on the certificate it had a clause that read any illness that manifests in one 12 month period and… read more

Reviewed By: Patricia Rethemeyer

Review ASPCA Pet Insurance review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name

Tell us about your pet
Type: Dog     Cat
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
Claim amount
Time taken to handle claim
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