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ASPCA Pet Insurance

3840 Greentree Avenue SW
Canton, OH 44706
phone: (866) 861-9092
claim form

Offering pet insurance throughout 50 states, ASPCA pet insurance was developed by the Hartville Group. Plans include 4 levels of coverage.
Customer Ratings
60 days 1 year Lifetime
Rating 9.2 9.2 8.2
Count 46 232 1781
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Reviews of ASPCA Pet Insurance

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10/10   Great insurance, excellent service, 10/5/2015

Reviewed By: Felicia Silverman, Recommend: Y

I have had my insurance on my 2 dogs for over 7 years and was hoping never to have to use it but August 14th, my male mini doxie was ill. ASPCA pet insurance has been wonderful--claims were processed timely and I love the new direct deposit--no waiting for mailed payments. I also liked the friendly follow-up by Bob on 10/5. I have nothing but good things to say about your company.
Injury/Illness: liver problems   Breed: Miniature Dachshund
Claim Amount: over $1000   Age of Pet: over 8 years
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8/10   Solid Plan, 10/5/2015

Reviewed By: Eugene Torres, Recommend: Y

I have had ASPCA insurance for my pets for several years and I have always been happy with the quality of care I received.
Injury/Illness: not sure   Breed: Mixed Breed dog
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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10/10   Connor's Surgery/ASPCA's Follow up, 9/26/2015

Reviewed By: Marlene Hansen, Recommend: Y

Our Rott/Sherpard mix is 4 years old. He Injured his right rear leg (CCL injury). Connor received excellent care at VCA Sacramento Vet. Referral Center. Once he came home we received follow up calls from ASPCA asking how Connor was doing. We were reimbursed for almost all the expense for Connor's operation which was a pleasant surprise. We have been with ASPCA for almost 2 years and couldn't be happier.

Our Thanks to Bob (ASPCA) who contacted us yesterday and was extremely helpful and interested in Connor's recovery.

We are extremely pleased with the employees at ASPCA and the way Connor has been treated throughout his recovery.

Injury/Illness: Cranial Cruciate Ligament Injury   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   My Yorkie, 9/24/2015

Reviewed By: Liberato Martinez, Recommend: Y

My Yorkie is named Guapo and came down with Pancreatitis. He was covered and the pay out was quick. ASPCA did a great job of explaining the coverage and I totally new what was going in. Without pet insurance, I may have been hesitant on taking him to the vet. I had peace of mind.
Injury/Illness: gastritis/vomiting Pancreatitis   Breed: Yorkshire Terrier
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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8/10   Satisfied with Service, Little Interaction, 9/24/2015

Reviewed By: Michelle Costa, Recommend: Y

I have had very little interaction with ASPCA. I have had the policy for a couple of years (maybe 5-6) and have found little need to claim anything thank god. They have responded to claims in a timely manner. I had several small claims that added up to a significant amount.
Injury/Illness: Accident   Breed: Yorkshire Terrier
Claim Amount: $500 - $1000   Age of Pet: over 8 years
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Most Helpful Reviews

8/10   Purchasing Peace of Mind,
I had this coverage on my Lab/Chow mix, Angel, for ten years. The renewal premiums always seemed reasonable to me for the coverage provided. I was purchasing peace of mind. If there was an accident, or when she was hospitalized for two weeks with pancreatitis at the end, I knew that at least some portion of my expenses would be recovered. I submitted several claims over the years, including two ACL… read more

Reviewed By: CBarnes, parent of a Mixed Breed
9/10   Tom and Ollie,
At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach. As an insurance agent (property and casualty), I appreciate good… read more

Reviewed By: Bob
10/10   Thankful for ASPCA Pet Health Insurance,
I decided to get pet insurance after adopting my dog Tripp from a shelter last year. My previous dog had died from lung cancer which cost me thousands of dollars out of pocket. I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance in June 2009. In May 2010, Tripp was bitten by a poisonous snake and required medical treatment… read more

Reviewed By: Wendy Waring, parent of a Jack Russell Terrier
6/10   Great for senior pets,
Although I have had a couple of negative experiences with Petshealth, I must say that they seem to be the ONLY pet insurance company willing to insure older pets. They will insure dogs up to 13 years and cats up to 15 years. They will even insure the pet with their top plan, regardless of age, if there are no pre-existing conditions. I have a 13 year-old cat who has never been sick a day in his life. I… read more

Reviewed By: Mary
2/10   very deceptive policy renewal discription,
I have been with ASPCA for over a year, I have three pets on the plan.My cat had developed hyperthiroidism in Nov. of 2007 and was put on medication which is not hepling,he had to be on it for three months to regulate the thiroid before surgery could be done.The policy renewed in Feb. when I read my new ploicy on the certificate it had a clause that read any illness that manifests in one 12 month period and… read more

Reviewed By: Patricia Rethemeyer

Review ASPCA Pet Insurance review policy

Review Title (if you could say it in one sentence, what would you say?)
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DO tell us whether you were happy with how your claim was handled

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Would you recommend this company to other pet owners?
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Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
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