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ASPCA Pet Insurance

3840 Greentree Avenue SW
Canton, OH 44706
phone: (866) 861-9092
claim form

Offering pet insurance throughout 50 states, ASPCA pet insurance was developed by the Hartville Group. Plans include 4 levels of coverage.
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60 days 1 year Lifetime
Rating 9.1 9.2 8.4
Count 10 450 2128
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Reviews of ASPCA Pet Insurance

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10/10   Kindness for our loss of Mocha, 6/5/2016

Reviewed By: Cynthia Wilson, Recommend: Y

I am grateful for ASPCA Insurance. My cats Mocha and Espresso are my boyzzz. Very special to me and very sweet. Feb 28th I Mocha passed away. He had been ill for several years and a fighter always with good disposition. He always remained loving and kind through his sickness. Feb 28th I came home and he had passed away. Before I left he showed no signs of dying always strong and loving. A very difficult time for me and his brother Espresso. Friends immediately came over to help me bury him and plant a little garden for him. Espreesso has been having a difficult time with the loss of his brother and has been sick. Over the few months Espresso and I have been healing and doing much better. Espresso's health improving. ASPCA and my appologies my I am not rememberning his name called shortly after Mocha died with condolances. He is very sweet and what a surprise to have an insurance company call and check in on Espresso and I to see how we are doing. Human insurance companies have never done that for any of my family losses. Recently he phoned again to check in on Espresso and see how he was healing and if his sickness is improving. Espresso and I are doing better and Espresso's health is improving. Espresso also a fighter like his brother Mocha and always sweet and loving no matter how good or bad he is feeling that day. Happily, I have a wonderful Doctor for Mocha and Espresso and their hospital and staff so sweet and caring, as well. Espresso is beating his sickness and improving everyday.
Thank you ASPCA for always quickly processing thier claims and helping me with the costs.nAnytime I call in for help understanding claims, best way to process, and reviewing insurance before renewals the person speaking to is patient, understanding and very helpful.
So glad I have ASPCA insurance for my kiddos.
Injury/Illness: renal (kidney) heart, blood pressure   Breed: Siamese
Claim Amount: $500 - $1000   Age of Pet: over 8 years
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8/10   Great service and follow-up, 6/5/2016

Reviewed By: Greg, Recommend: Y

After our Bichon Frise tore his cruciate ligament, ASPCA Pet Insurance reimbursed us quickly for the initial visit, the surgery and the followups, and with minimal red tape. We're greatful for the policy and will be renewing with the added wellness coverage this year.
Injury/Illness: Torn knee ligament   Breed: Bichon Frise
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Best insurance for pets, 6/3/2016

Reviewed By: Cynthia Sandler, Recommend: Y

ASPCA has given me peace of mind knowing that my three pets can receive excellent medical care when needed and their healthcare costs are affordable.
Injury/Illness: skin problem   Breed: Cockapoo
Claim Amount: $100 - $500   Age of Pet: over 8 years
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10/10   Thank Goodness for ASPCA pet insurance, 5/10/2016

Reviewed By: Marianne Petersen, Recommend: Y

My new dog, Samantha, a rescue; came to me with double hip dysplasia. I knew this was a pre existing condition and wouldn't be covered but having lived through other dogs and cats and sometimes struggling with vet bills, I decided to get pet insurance and believe in the good work the ASPCA does so I chose them.

Samantha developed diarrhea off and on and went from being able to eat about anything to regularly developing intolerances to food. My vet finally said we have to do an expensive test to find out if it's her pancreas. It was and I am adjusting her food to accomodate her condition. BEcause of the pet insurance I felt no hesitation to submit her to this test to find out the truth. She is going to a specialist tomorrow to see if there is anything else we need to do to help her. Without this insurance, I would be worried all the time about upcoming vet bills and deciding what was important and what was not based on what I could afford. Now I can give my pets the very best care I can knowing it will be covered. The people at this company call to ask about SAmantha. They really seem to care and urge me to submit claims even if they may be turned down. They are quick to reimburse me on all covered services and meds. It is just a top notch company and I recommend them to everyone.
Injury/Illness: gastritis/vomiting enteritis/diarrhea   Breed: Mixed Breed dog
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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9/10   Excellent - they continue to improve their service, 5/10/2016

Reviewed By: David, Recommend: Y

After my dog went for a while without any major incident (she already tore both ACLs and had surgery) I considered cancelling my policy. But I kept her insurance since accidents, by their nature, are hard to predict. And I am glad I did so.

My dog ended up needing to have multiple cysts removed, and had a growth on her eyelid that had started causing problems. She also got an ocular ulceration, and stress related colitis.

She had to be in a cone for three weeks, and that was stressful for me. But getting my claims processed and receiving payments from ASPCA pet insurance was not part of that stress. The payments came before my credit card bills were due, so I didn't have to carry any balance over to the next month. ASPCA pet insurance also called to follow up and see how my dog was doing, which helped me find out about some improvements they made to the member portal and set up direct deposit so I wouldn't have to wait for checks (or worry about missing one in the mail).
Injury/Illness: eye problem skin problem enteritis/diarrhea   Breed: Welsh Corgis
Claim Amount: over $1000   Age of Pet: 1 - 8
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Most Helpful Reviews

8/10   Purchasing Peace of Mind,
I had this coverage on my Lab/Chow mix, Angel, for ten years. The renewal premiums always seemed reasonable to me for the coverage provided. I was purchasing peace of mind. If there was an accident, or when she was hospitalized for two weeks with pancreatitis at the end, I knew that at least some portion of my expenses would be recovered. I submitted several claims over the years, including two ACL… read more

Reviewed By: CBarnes, parent of a Mixed Breed
9/10   Tom and Ollie,
At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach. As an insurance agent (property and casualty), I appreciate good… read more

Reviewed By: Bob
10/10   Thankful for ASPCA Pet Health Insurance,
I decided to get pet insurance after adopting my dog Tripp from a shelter last year. My previous dog had died from lung cancer which cost me thousands of dollars out of pocket. I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance in June 2009. In May 2010, Tripp was bitten by a poisonous snake and required medical treatment… read more

Reviewed By: Wendy Waring, parent of a Jack Russell Terrier
6/10   Great for senior pets,
Although I have had a couple of negative experiences with Petshealth, I must say that they seem to be the ONLY pet insurance company willing to insure older pets. They will insure dogs up to 13 years and cats up to 15 years. They will even insure the pet with their top plan, regardless of age, if there are no pre-existing conditions. I have a 13 year-old cat who has never been sick a day in his life. I… read more

Reviewed By: Mary
2/10   very deceptive policy renewal discription,
I have been with ASPCA for over a year, I have three pets on the plan.My cat had developed hyperthiroidism in Nov. of 2007 and was put on medication which is not hepling,he had to be on it for three months to regulate the thiroid before surgery could be done.The policy renewed in Feb. when I read my new ploicy on the certificate it had a clause that read any illness that manifests in one 12 month period and… read more

Reviewed By: Patricia Rethemeyer

Review ASPCA Pet Insurance review policy

Review Title (if you could say it in one sentence, what would you say?)
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DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

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Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
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Type of illness or accident:
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ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
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Time taken to handle claim
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