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ASPCA Pet Insurance


3840 Greentree Avenue SW
Canton, OH 44706
phone: (866) 861-9092
website: http://www.aspcapetinsurance.com
claim form

Offering pet insurance throughout 50 states, ASPCA pet insurance was developed by the Hartville Group. Plans include 4 levels of coverage.
Customer Ratings
60 days 1 year Lifetime
Rating 8.6 9.0 8.0
Count 22 270 1553
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Reviews of ASPCA Pet Insurance

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8/10   First time to use this insurance., 10/30/2014

Reviewed By: John Beattie, Recommend: Y

We have a puppy, at the time 8 months old, and she tries to get into everything and "taste" everything, to put it mildly. One day, we noticed she was sluggish, and had diarrhea that was reddish in color and took her to the vet. After some medication and special food that we could only get as a prescription from the vet, she recovered in about a week. The bill came to about $460 and after the $100 deductible and the 90% coverage, we received a check for about $265. We were surprised that the food was not covered because it was not available to us except as a prescription item. I would have thought that it would be covered, but they said it was not. Very disappointed in that. But other than that, they seemed to honor everything that was explained to us in the policy, as best as we could recall.
We had reviewed several policies with other companies literature on their pet coverage, but we thought this one included the best coverage, so we purchased it, and so far, we still feel this way.
Thank you.
John & Sue Beattie from Bellingham, MA
Injury/Illness: enteritis/diarrhea   Breed: Bichon Frise
Claim Amount: $100 - $500   Age of Pet: under a year
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9/10   Taz, 10/28/2014

Reviewed By: Robert Trivero, Recommend: Y

people were great that i dealt with. i was a little disappointed that i did not receive the full $3000 per incident as stated. Answer was that they only allow up to certain plateaus per coverage.
Injury/Illness: Combination   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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8/10   Reimbursement and follow up, 10/15/2014

Reviewed By: Sam Davidson, Recommend: Y

I received my reimbursement and a very nice follow up call on a timely basis. Great company!
Injury/Illness: ate a harness   Breed: Basset Hound
Claim Amount: over $1000   Age of Pet: 1 - 8
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9/10   Glad we have pet insurance through ASPCA, 9/29/2014

Reviewed By: Dayana Coard, Recommend: Y

Our pup is nearly one year old, and we've have to submit two claims. Considering what vets cost these days (and we love ours), ASPCA reimburses a decent amount.
Injury/Illness: ear problem eye problem skin problem   Breed: English Bulldog
Claim Amount: $100 - $500   Age of Pet: under a year
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8/10   Pretty good, 9/26/2014

Reviewed By: Porter, Recommend: Y

We have had to use the insurance twice and were o.k. with the coverage. I thought we would get more money back, but something is better than nothing.
Injury/Illness: skin problem   Breed: Goldendoodle
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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Most Helpful Reviews


8/10   Purchasing Peace of Mind,
I had this coverage on my Lab/Chow mix, Angel, for ten years. The renewal premiums always seemed reasonable to me for the coverage provided. I was purchasing peace of mind. If there was an accident, or when she was hospitalized for two weeks with pancreatitis at the end, I knew that at least some portion of my expenses would be recovered. I submitted several claims over the years, including two ACL… read more

CBarnes, parent of a Mixed Breed
 
9/10   Tom and Ollie,
At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach. As an insurance agent (property and casualty), I appreciate good… read more

Bob
 
10/10   Thankful for ASPCA Pet Health Insurance,
I decided to get pet insurance after adopting my dog Tripp from a shelter last year. My previous dog had died from lung cancer which cost me thousands of dollars out of pocket. I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance in June 2009. In May 2010, Tripp was bitten by a poisonous snake and required medical treatment… read more

Wendy Waring, parent of a Jack Russell Terrier
 
6/10   Great for senior pets,
Although I have had a couple of negative experiences with Petshealth, I must say that they seem to be the ONLY pet insurance company willing to insure older pets. They will insure dogs up to 13 years and cats up to 15 years. They will even insure the pet with their top plan, regardless of age, if there are no pre-existing conditions. I have a 13 year-old cat who has never been sick a day in his life. I… read more

Mary
 
2/10   very deceptive policy renewal discription,
I have been with ASPCA for over a year, I have three pets on the plan.My cat had developed hyperthiroidism in Nov. of 2007 and was put on medication which is not hepling,he had to be on it for three months to regulate the thiroid before surgery could be done.The policy renewed in Feb. when I read my new ploicy on the certificate it had a clause that read any illness that manifests in one 12 month period and… read more

Patricia Rethemeyer
 


Review ASPCA Pet Insurance review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
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Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
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I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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