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ASPCA Pet Insurance

3840 Greentree Avenue SW
Canton, OH 44706
phone: (866) 861-9092
claim form

Offering pet insurance throughout 50 states, ASPCA pet insurance was developed by the Hartville Group. Plans include 4 levels of coverage.
Customer Ratings
60 days 1 year Lifetime
Rating 9.0 8.6 7.9
Count 35 259 1410
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Reviews of ASPCA Pet Insurance

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10/10   Very Thankful for ASPCA Insurance, 4/18/2014

Reviewed By: Holly, Recommend: Y

I studied several plans and decided on ASPCA. I have had it for about 2 years on my IG/Boston Terrier dogs. Sofia needed her insurance benefits right away, and Gianna has never used his. I feel the price is right, the service quick, and the people so caring. I will continue to use this service for my dog's entire lives.
Injury/Illness: gastritis/vomiting   Breed: Mixed Breed dog
Claim Amount: $100 - $500   Age of Pet: under a year
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10/10   Would never own a pet without insurance!, 4/15/2014

Reviewed By: Sherri, Recommend: Y

We had ASPCA pet insurance on our last dog. We found out how important it was to have insurance. So when we got our next dog we knew right away to sign up. Again it has been a blessing to have as our new guy gets worked up for allergies. And then you have those instance where young dogs like to put things in their mouth that they shouldn' taking him to get checked out was an easy decision knowing we had pet insurance to help cover the costs.
Injury/Illness: Was unsure if he had swallowed pins   Breed: Mixed Breed dog
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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10/10   Helpfull, 4/15/2014

Reviewed By: Steven Krushinsky, Recommend: Y

ASAPCA Insurance really helped keep the cost down for medicine my dog really needed. The customer service is excellent and really go the extra mile to assist you. Very happy and glad to have become a customer.
Injury/Illness: skin problem   Breed: American Staffordshire Terrier
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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1/10   Read the Fine Print, 4/15/2014

Reviewed By: Katie, Recommend: N

Be sure to read the fine print when signing up for an ASPCA plan. My dog had to have major ligament surgery ligament surgery 8 months after we registered her with ASPCA and, to our surprise, they don't cover major surgeries like this until TWELVE months after initial coverage begins.
Some reviewers referenced the peace of mind that ASPCA provided. Well, ours was ripped out from underneath us when we found out that our quarterly payment of $225 to ASPCA gave us zero safety net for this type of injury. Now we are down the full $3300 surgery plus the $1000 per year we pay ASPCA. Thanks for nothing.
Injury/Illness: ligament surgery   Breed: Old English Bulldogge
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   So Grateful , 4/15/2014

Reviewed By: Rebecca Rinehart, Recommend: Y

My 7.5 yr old Yorkie developed quite a few ailments since he was 2 years old. He had to have a liver shunt, developed diabeties and 4 attacks of pancreatitis. The last bout was his last. ASPCA was there for me everytime he was hospalized(which was 3 to 4 days each time). They were very helpful when I called and so kind. They would call and ask how he was feeling. Last month I lost my friend and they were so kind and such a comfort. The sense of security I had in being able to pay for his care was worth every claim I submitted. I appreciate everyone at ASPCA for their timeliness in processing the claims and their support. I would recommend this to all pet owners.
Injury/Illness: pancretitis   Breed: Yorkshire Terrier
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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Most Helpful Reviews

8/10   Purchasing Peace of Mind,
I had this coverage on my Lab/Chow mix, Angel, for ten years. The renewal premiums always seemed reasonable to me for the coverage provided. I was purchasing peace of mind. If there was an accident, or when she was hospitalized for two weeks with pancreatitis at the end, I knew that at least some portion of my expenses would be recovered. I submitted several claims over the years, including two ACL… read more

CBarnes, parent of a Mixed Breed
9/10   Tom and Ollie,
At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach. As an insurance agent (property and casualty), I appreciate good… read more

10/10   Thankful for ASPCA Pet Health Insurance,
I decided to get pet insurance after adopting my dog Tripp from a shelter last year. My previous dog had died from lung cancer which cost me thousands of dollars out of pocket. I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance in June 2009. In May 2010, Tripp was bitten by a poisonous snake and required medical treatment… read more

Wendy Waring, parent of a Jack Russell Terrier
6/10   Great for senior pets,
Although I have had a couple of negative experiences with Petshealth, I must say that they seem to be the ONLY pet insurance company willing to insure older pets. They will insure dogs up to 13 years and cats up to 15 years. They will even insure the pet with their top plan, regardless of age, if there are no pre-existing conditions. I have a 13 year-old cat who has never been sick a day in his life. I… read more

2/10   very deceptive policy renewal discription,
I have been with ASPCA for over a year, I have three pets on the plan.My cat had developed hyperthiroidism in Nov. of 2007 and was put on medication which is not hepling,he had to be on it for three months to regulate the thiroid before surgery could be done.The policy renewed in Feb. when I read my new ploicy on the certificate it had a clause that read any illness that manifests in one 12 month period and… read more

Patricia Rethemeyer

Review ASPCA Pet Insurance review policy

Review Title (if you could say it in one sentence, what would you say?)
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DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
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Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name

Tell us about your pet
Type: Dog     Cat
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
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Time taken to handle claim
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