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ASPCA Pet Insurance

3840 Greentree Avenue SW
Canton, OH 44706
phone: (866) 861-9092
claim form

Offering pet insurance throughout 50 states, ASPCA pet insurance was developed by the Hartville Group. Plans include 4 levels of coverage.
Customer Ratings
60 days 1 year Lifetime
Rating 9.2 9.2 8.2
Count 53 204 1735
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Reviews of ASPCA Pet Insurance

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8/10   You're in Good Hands with ASPCA Pet Insurance, 8/14/2015

Reviewed By: Carryl Cole, Recommend: Y

My lab mix Zoe developed a rare tumor on her anus. I thought it was from scooting at first & then had her anal glands expressed. The vet found the tumor & removed it in a timely fashion before it could develop into anything more serious. I sent in a claim and was reimbursed proportionately for the vet bill which was in the thousands.
Injury/Illness: tumor   Breed: Labrador Mix
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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10/10   Don't even think about another company., 8/14/2015

Reviewed By: Barbara Lack, Recommend: Y

I switched from another pet insurance co. to ASPCA and am so glad I did. My cat, Sampson, was sick with vomiting one day and diarrhea the next. I took him to my Vet where he was examined, re-hydrated, x-rayed, (thankfully no object showed up) and given 2 shots of antibiotic and one for nausea, with pills to go home with. He did recover nicely, with a diagnosis of "gastro-enteritis." My $434 claim was taken care of quickly and but for the extremely reasonable $100 yearly deductible, I would have paid only the $34.

I then received a call from a very nice gentleman inquiring about how Sammy was doing. That was a very pleasant surprise but I hope that I don't have a sick kitty again for a long, long, time.

I also signed up for the Well Kitty rider not only because it covers a yearly exam and shots, but also a good portion of teeth cleaning which no other company provides, that I know of. I do recommend this company to anyone that brings up pet insurance and I hope they heed my advice.
Injury/Illness: gastritis/vomiting enteritis/diarrhea   Breed: Mixed Breed cat
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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1/10   Avoid at all costs, 8/13/2015

Reviewed By: Ted Jappert, Recommend: N

The insurance wasn't really so bad, but when it came time for a big claim, they wouldn't pay. I called them specifically because I didn't think something would be covered and they assured me it would be. I filed all the claims and continued with all the vet visits and "oh by the way, we won't pay that... you should have read the fine print... and it isn't our fault that even though you specifically asked about it that we advised you incorrectly"...
Injury/Illness: ligament   Breed: Bulldog
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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10/10   So grateful we have insurance for our Shadow!, 8/13/2015

Reviewed By: Sue Morgan, Recommend: Y

We adopted our mini-poo about five years ago. He's always been healthy, but we decided ASPCA pet insurance was the best option for us. We've only had to use it a couple of times - once when his knees were inflamed, and more recently when he contracted a blood infection due to the irresponsibility of a mobile canine dentist. We were afraid we were going to lose him, but after a month of antibiotics, he pulled through and is his usual sweet self.
Injury/Illness: blood infection   Breed: Miniature Poodle
Claim Amount: $500 - $1000   Age of Pet: over 8 years
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10/10   Great Pet Insurance, 8/13/2015

Reviewed By: Marie Hertrick, Recommend: Y

I have been extremely satisfied with the service I have received regarding my claims. Any time I have called everyone has been so helpful and claims are processed quickly. I would recommend to any pet owners.
Injury/Illness: Torn CCL   Breed: Labrador Retriever
Claim Amount: over $1000   Age of Pet: 1 - 8
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Most Helpful Reviews

8/10   Purchasing Peace of Mind,
I had this coverage on my Lab/Chow mix, Angel, for ten years. The renewal premiums always seemed reasonable to me for the coverage provided. I was purchasing peace of mind. If there was an accident, or when she was hospitalized for two weeks with pancreatitis at the end, I knew that at least some portion of my expenses would be recovered. I submitted several claims over the years, including two ACL… read more

Reviewed By: CBarnes, parent of a Mixed Breed
9/10   Tom and Ollie,
At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach. As an insurance agent (property and casualty), I appreciate good… read more

Reviewed By: Bob
10/10   Thankful for ASPCA Pet Health Insurance,
I decided to get pet insurance after adopting my dog Tripp from a shelter last year. My previous dog had died from lung cancer which cost me thousands of dollars out of pocket. I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance in June 2009. In May 2010, Tripp was bitten by a poisonous snake and required medical treatment… read more

Reviewed By: Wendy Waring, parent of a Jack Russell Terrier
6/10   Great for senior pets,
Although I have had a couple of negative experiences with Petshealth, I must say that they seem to be the ONLY pet insurance company willing to insure older pets. They will insure dogs up to 13 years and cats up to 15 years. They will even insure the pet with their top plan, regardless of age, if there are no pre-existing conditions. I have a 13 year-old cat who has never been sick a day in his life. I… read more

Reviewed By: Mary
2/10   very deceptive policy renewal discription,
I have been with ASPCA for over a year, I have three pets on the plan.My cat had developed hyperthiroidism in Nov. of 2007 and was put on medication which is not hepling,he had to be on it for three months to regulate the thiroid before surgery could be done.The policy renewed in Feb. when I read my new ploicy on the certificate it had a clause that read any illness that manifests in one 12 month period and… read more

Reviewed By: Patricia Rethemeyer

Review ASPCA Pet Insurance review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name

Tell us about your pet
Type: Dog     Cat
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
Claim amount
Time taken to handle claim
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