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ASPCA Pet Insurance

3840 Greentree Avenue SW
Canton, OH 44706
phone: (866) 861-9092
claim form

Offering pet insurance throughout 50 states, ASPCA pet insurance was developed by the Hartville Group. Plans include 4 levels of coverage.
Customer Ratings
60 days 1 year Lifetime
Rating 9.1 9.1 8.1
Count 10 183 1622
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Reviews of ASPCA Pet Insurance

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10/10   Great Service, 5/21/2015

Reviewed By: Rosemary Schlesinger, Recommend: Y

I appreciate the fact that the ASPCA calls to see how your pet is doing. When did you hear of a human insurance company doing that! Also, the payment of a claim is very quick.
Injury/Illness: Allergies   Breed: Maine Coon
Claim Amount: $100 - $500   Age of Pet: over 8 years
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10/10   James Fowler , 5/12/2015

Reviewed By: Idaniss Fuentes , Recommend: Y

I will like to start by saying you need more employees like James Fowler. He gave me exceptional customer service. I have never encounter such a wonderful experience. He actually did as he said he was going to do. He returned my calls promptly and was very attentive to my concern. He's the best you have..
Injury/Illness: Your company charged me account more then once   Breed: Mixed Breed dog
Claim Amount: under $100   Age of Pet: 1 - 8
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9/10   Peace of Mind, 4/24/2015

Reviewed By: Lee and Scott Juslin, Recommend: Y

Pet insurance allows you the leeway to make decisions about your pet's health needs based on what is best for your pet, not just on what you have in your bank account. We've always said we never want to give up on a pet or deny care simply because of the expense.
And, yes, like human insurance they don't pay everything, but for a reasonable monthly fee, they give you backup and peace of mind. I wouldn't be without it.
We've had a number of dogs and cats covered over the years and Petshealth Care Plan has always treated us fairly.
Injury/Illness: Diabetes   Breed: Scottish Fold
Claim Amount: $100 - $500   Age of Pet: over 8 years
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9/10   Such a relief to have pet insurance!, 4/17/2015

Reviewed By: Marissa, Recommend: Y

We have been so pleased with the pet insurance! Skeetee has had a rather difficult medical background, and the insurance was very helpful in offsetting some of those expenses. Wouldn't be without it, and the processing did not go on forever too.
Injury/Illness: gastritis/vomiting   Breed: Yorkshire Terrier
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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10/10   Thankful we decided on pet insurance from ASPCA!, 4/14/2015

Reviewed By: Brenda McMillin-Conway, Recommend: Y

We rescued Ziggy 3 years ago and being unsure of his history decided to get pet insurance. After asking around and doing some research online we felt ASPCA offered what we needed at a reasonable premium. After Ziggy was all cleaned up and vetted we noticed he had some skin issues(scratching, scabs), weepy eyes and reverse sneezing so we brought him to our vet who said he has allergies. He gave us recommendations and a couple of prescription medications, including a special shampoo. It helped, some, but he was still suffering from itching and ear infections so our vet recommended allergy testing. Well, our poor dog was allergic to so many things that now we try to avoid and we're happy to report that he's doing so much better with controlling his allergies. Unfortunately, we recently almost lost him to sudden onset diabetes. That is now under control with 2x/day injections of insulin, but then he suddenly lost his sight. We are looking into getting his eyes restored and we don't know how we would have paid for all of Ziggy's great care had it not been for having ASPCA pet insurance!! Submitting claims and receiving reimbursements have been so easy. We were touched by the personal phone calls from ASPCA inquiring about Ziggy's health. Shelly was especially thoughtful and kind with her heartfelt sympathies regarding Ziggy and all that we are going through dealing with his diabetes and blindness. She knew what it was to go through this with our lovely, furry kid! We foster rescues as our way to give back for all the love our dogs have given us and recommend that our adopters get ASPCA pet insurance for the love of their new family member! Even in my business, all my patients know I foster and have an ill dog, so I recommend ASPCA to my animal owners, as well.
Injury/Illness: ear problem eye problem skin problem bladder   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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Most Helpful Reviews

8/10   Purchasing Peace of Mind,
I had this coverage on my Lab/Chow mix, Angel, for ten years. The renewal premiums always seemed reasonable to me for the coverage provided. I was purchasing peace of mind. If there was an accident, or when she was hospitalized for two weeks with pancreatitis at the end, I knew that at least some portion of my expenses would be recovered. I submitted several claims over the years, including two ACL… read more

Reviewed By: CBarnes, parent of a Mixed Breed
9/10   Tom and Ollie,
At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach. As an insurance agent (property and casualty), I appreciate good… read more

Reviewed By: Bob
10/10   Thankful for ASPCA Pet Health Insurance,
I decided to get pet insurance after adopting my dog Tripp from a shelter last year. My previous dog had died from lung cancer which cost me thousands of dollars out of pocket. I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance in June 2009. In May 2010, Tripp was bitten by a poisonous snake and required medical treatment… read more

Reviewed By: Wendy Waring, parent of a Jack Russell Terrier
6/10   Great for senior pets,
Although I have had a couple of negative experiences with Petshealth, I must say that they seem to be the ONLY pet insurance company willing to insure older pets. They will insure dogs up to 13 years and cats up to 15 years. They will even insure the pet with their top plan, regardless of age, if there are no pre-existing conditions. I have a 13 year-old cat who has never been sick a day in his life. I… read more

Reviewed By: Mary
2/10   very deceptive policy renewal discription,
I have been with ASPCA for over a year, I have three pets on the plan.My cat had developed hyperthiroidism in Nov. of 2007 and was put on medication which is not hepling,he had to be on it for three months to regulate the thiroid before surgery could be done.The policy renewed in Feb. when I read my new ploicy on the certificate it had a clause that read any illness that manifests in one 12 month period and… read more

Reviewed By: Patricia Rethemeyer

Review ASPCA Pet Insurance review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name

Tell us about your pet
Type: Dog     Cat
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
Claim amount
Time taken to handle claim
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