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ASPCA Pet Insurance
(also PetsHealth & Hartville brands)

3840 Greentree Avenue SW
Canton, OH 44706
phone: (866) 861-9092
website: http://www.aspcapetinsurance.com
claim form (PDF)

Offering pet insurance throughout 50 states under the brand names: Hartville, ASPCA, and Petshealth Insurance. Plans include 4 levels of coverage. The company was founded in 1997 and currently covers more than 80,000 pets.
Customer Ratings
60 days 1 year Lifetime
Rating 7.6 8.1 7.8
Count 28 376 784
add your rating

Most Helpful Reviews of ASPCA Pet Insurance (Petshealth & Hartville)

8/10   Purchasing Peace of Mind, 9/3/2010

Reviewed By: CBarnes, Recommend: Y

I had this coverage on my Lab/Chow mix, Angel, for ten years. The renewal premiums always seemed reasonable to me for the coverage provided. I was purchasing peace of mind. If there was an accident, or when she was hospitalized for two weeks with pancreatitis at the end, I knew that at least some portion of my expenses would be recovered. I submitted several claims over the years, including two ACL surgeries, and felt that the reimbursement rates were fair. If I could suggest a change to the coverage, it would be in the pre-existing clause. If your pet is diagnosed with some illness and/or injury, when your policy renews, it is then considered a pre-existing condition and there is no further coverage for that issue. Overall, I had a positive experience with the coverage, and would purchase it again.

View Comments (13) & insurer reply | Was this review helpful to you?      
 
9/10   Tom and Ollie, 6/28/2010

Reviewed By: Bob, Recommend: Y

At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach.

As an insurance agent (property and casualty), I appreciate good claims service. While we purchased pet insurance primarily as catastrophe coverage (Tom needed $4,500 worth of surgery once), we have availed ourselves of the coverage offered by Ollie's plan.

We're not always in the black, which is okay, but we always receive claims payments in a timely manner, adjusted fairly and accurately. This year, Ollie's claims have more than offset the premiums we have paid.

If you care about your pets, as we do, having pet insurance is a surefire way of making sure you can always afford to do the right thing.

View Comments (1) | Was this review helpful to you?      
 
10/10   Thankful for ASPCA Pet Health Insurance, 7/8/2010

Reviewed By: Wendy Waring, Recommend: Y

I decided to get pet insurance after adopting my dog Tripp from a shelter last year. My previous dog had died from lung cancer which cost me thousands of dollars out of pocket. I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance in June 2009. In May 2010, Tripp was bitten by a poisonous snake and required medical treatment including an overnight stay at an emergency animal hospital. After meeting the $100 deductible, ASCPA Pet Health Insurance reimbursed me 80%. Having the insurance saved me hundreds of dollars and gave me peace of mind. I've already saved more than I paid in premiums for a year.

View Comments (4) | Was this review helpful to you?      
 
  Read more reviews... | Add your own review

Most Recent Reviews


7/10   ASPCA coverage for my cat is total peace of mind. ,
Katie had two trips to the vets and when she calmed down with the treatment, and the diet change I submitted a… read more

Added 1/17/2012 by: Janet E. Hawkes
 
9/10   Great to have the insurance,
I have an almost 4 year old lab and believe me he can get into trouble. I've used the insurance 4 or 5 times… read more

Added 1/6/2012 by: Judy D'Errico
 
8/10   Very Well,
I would recommend ASPCA Pet Insurance read more

Added 1/5/2012 by: Gary Cohen
 
8/10   Good service,
Great read more

Added 1/4/2012 by: Tena Davis
 
9/10   My Ilsa and Her Insurance Coverage,
I have had pet insurance with you since I got my German Shorthaired Pointer, Ilsa. She was only 8 weeks old… read more

Added 1/4/2012 by: Stacy Duran
 
9/10   Satisfied customer,
Excellent service--reviewing claims takes a little too long, but I am very happy with the insurance and feel… read more

Added 1/4/2012 by: Lucy Rogenstein
 
8/10   Hartville Review,
I have turned in a couple of claims, so far the claim process has been fairly smooth. While I understand… read more

Added 1/3/2012 by: Stacey Redenius
 


Review ASPCA Pet Insurance (Petshealth & Hartville) review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
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Your Name

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
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