Petplan

Petplan is the world's largest pet insurance provider, available in every state and the District of Columbia. Petplan policies include full coverage for all hereditary conditions with no dollar or time limits per condition.

Customer Ratings
	60 days	1 year	Lifetime
Rating	9.1	9.0	9.2
Count	22	345	1794
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9/10 Petplan there when you need them, 5/6/2013 Reviewed By: Burt, Recommend: Y Lindy, our four-year-old Goldendoodle, has been insured with Petplan since she's a puppy. Lindy needed an overnight stay in the animal hospital after a vomiting and diarrhea attack worsened. In filing the claim, naturally there is paperwork but it's not onerous. Reimbursement was prompt and accurate and all communication from Petplan was courteous. And Lindy's doing much better.
Injury/Illness: gastritis/vomiting Breed: Goldendoodle
Claim Amount: over $1000 Age of Pet: 1 - 8
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9/10 Excellent Customer Service!!!, 5/2/2013 Reviewed By: Panagiota Razzano, Recommend: Y Excellent, excellent, excellent! From the experiences, to the reimbursement process, to customer services... all of it. Never a dissapointment. PetPlan and their reps truly do feel like they are there for you - patient, kind, understanding, caring... not just an insurance company trying to peddle out a product. Our Miss Blue is part of our family and it's nice to have an insurance company that makes it feel like we are part of their family too!
Injury/Illness: skin problem Breed: Pit Bull
Claim Amount: $100 - $500 Age of Pet: 1 - 8
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10/10 excellent customer service very pleased, 4/18/2013 Reviewed By: candice , Recommend: Y I recently submitted a claim that required further investigation and was very please with the customer service I recieved from Heather. She explained petplan contacted my vet for additional documentation and gave me personal follow-up calls once to provide an update on the status of my claim and again to confirm the documents were recieved. Heather was polite and professional which made me feel valued as a customer. I highly recommend petplan as a insurance provider.
Injury/Illness: impacted tooth Breed: Mixed Breed dog
Claim Amount: $100 - $500 Age of Pet: 1 - 8
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10/10 Cannot praise enough!, 4/17/2013 Reviewed By: Holly, Recommend: Y PetPlan operates as a top notch business. Customer service is available and professional. Reimbursement is as promised and prompt. This is my first experience with pet insurance, and I am completely sold. We were reimbursed for $1800 for an infection and diagnostic testing for our dog. We are now pre approved for a $1000 dental for our cat. We will continue to trust this company indefinitely.
Injury/Illness: gastritis/vomiting Breed: Mixed Breed dog
Claim Amount: over $1000 Age of Pet: over 8 years
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10/10 Thank god for Pet Plan, 4/17/2013 Reviewed By: Lynn Abbott, Recommend: Y I am so glad I purchased from Pet Plan, you never think you are going to need it but when you do it's an absolute god send. My beloved "Otis" began limping on his left front leg - upon our initial vet visit he suggested possible OCD, recommended glucosimine and rest - it did not get better so we were referred to a specialist - the xray did not find any OCD or other issues - we were at a loss - then came the MRI to rule out any root signature problems etc - wow did this get expensive. Little did I know that if you submit multiple claims for a continuing issue with in the policy year you only have to pay the deductible once. WHOOO HOOO! Petplan rocks, great customer service - I to date have submitted many claims and each one is processed as I expected. Thank you Pet Plan.
Injury/Illness: Leg limping/lameness Breed: Bulldog
Claim Amount: $500 - $1000 Age of Pet: 1 - 8
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Most Helpful Reviews

10/10 Delivered as promised, easy, fast, polite,
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired. 'Nuff said? Actually, it's not, here's more: - Very helpful customer service when I called in last fall to inquire and… read more

Added 6/5/2010 by: Keith Laepple

9/10 Go Pet Plan is good dog insurance....so far,
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month… read more

Added 4/29/2010 by: Magda T.

8/10 Who knew our puppy would turn out to be so ill?,
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. I’ve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact it’s the only insurance I use on a regular… read more

Added 5/4/2010 by: Clair - A Loyal Petplan Customer

8/10 CCL surgery for our 1 1/2 year old dog,
Willie is a 2 year old lab/boxer mix. When he turned a year old, I decided to get insurance for him because I figured he would hurt himself running/chasing/and playing with other dogs since he doesn't seem to care much for his well being. PetPlan had pretty good rates for him, so I chose them. 6 months later, he tore his CCL while catching a frisbee. I was worried that PetPlan would not cover this injury… read more

Added 5/30/2007 by: Rachel

10/10 Fabulous Customer Service!!!,
I can't recommend PetPlan USA enough! I am a first-time dog owner of an adorable Cavalier King Charles Spaniel. Before we purchased Brooklyn, I did a lot of research on insurance companies as I had read that with toy breeds there can be congenital defects. My husband thought I was crazy to spend money on pet insurance. Well, as luck would have it, within less than a year, I was told by my vet that… read more

Added 2/9/2008 by: Heidi Eckard

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Type: Dog Cat

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