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3805 West Chester Pike, suite 240
Newton Square, PA 19113
phone: (866) 467-3875

Petplan is the world's largest pet insurance provider, available in every state and the District of Columbia. Petplan policies include full coverage for all hereditary conditions with no dollar or time limits per condition.
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60 days 1 year Lifetime
Rating 9.9 9.2 9.2
Count 19 304 2368
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Reviews of PetPlan

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10/10   Easier to Use Than "People" Insurance, 5/20/2015

Reviewed By: Kerry Rubinstein, Recommend: Y

Our dog Tali goes to a day care facility in NYC that requires every dog to have insurance. So we found PetPlan and are very happy. Tali has had a recurrent UTI problem and PetPlan has been helpful and speedy in paying claims. We love the phone app!
Injury/Illness: bladder   Breed: Mixed Breed dog
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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10/10   Saved My Doxie's Life!, 5/12/2015

Reviewed By: Tracey, Recommend: Y

My little mini dachshund Sasha was always a very healthy happy child until she turned 13 years old. I had PetPlan for quite some time and never had the need to use it Sasha was so healthy but boy, in the last year, I thank God every day for this coverage. Sasha developed an awful chronic, resistant and painful skin condition which has required ongoing and expensive treatment for the past year. I would have never been able to afford to get her on the mend without PetPlan. My little girl is finally getting better but will have to have treatment from now on. PetPlan has been there for our family and saved Sasha's life!!
Injury/Illness: skin problem   Breed: Dachshund
Claim Amount: over $1000   Age of Pet: over 8 years
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10/10   Pet Plan was highly recommended by our dog trainer, 5/11/2015

Reviewed By: Joann Magowan, Recommend: Y

Pet Plan was highly recommended by our dog trainer and now I know why. We have been very lucky with our dogs -- Patches 11.5 years old and Peaches 9 years old -- regarding their health. Unfortunately, Patches had 3 cracked molars and one developed an abscess and required oral surgery. At a total of $1,100, this was a significant expense and we were so grateful for our Pet Plan coverage for Patches. We have the Plan with a $200 deductible and have received payment for the rest. This is such a comfort and relief to know that we can provide the best treatment for issues like this and not worry about the cost. Obviously, there are procedures/etc. that aren't covered but we are grateful for the ones that are. Plus, the customer service staff are about the nicest I have ever encountered...nothing is ever too much to ask and talk about nice personalities, wow! We can't say enough good things about Pet Plan.
Injury/Illness: Oral Surgery   Breed: Labrador Mix
Claim Amount: over $1000   Age of Pet: over 8 years
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10/10   Thank Goodness For PetPlan, 5/11/2015

Reviewed By: Carol Wall, Recommend: Y

Sadie, my little Tortoiseshell cat climbed into a warm clothes dryer which I restarted not knowing she was in there. I rushed her to the vet and luckily they were able to save her. PetPlan processed my claim and sent me a check right away.
Injury/Illness: Accident   Breed: American Shorthair
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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9/10   Rory and I would be lost without Petplan, 5/9/2015

Reviewed By: Lilly, Recommend: Y

When I first got Rory my chihuahua/min pin mix I had no idea pet insurance was an option. It wasn't until he was five month old and experienced his first broken leg and was told I should consider pet insurance. It was so terrifying having my baby hurting and not knowing how I would come up with the funds to take care of him.
After researching thoroughly I decided to go with Petplan and I'm SO glad that I did. A few months after Rory turned one (we had a spectacular birthday party!) the unthinkable happened. His new brother Sokka tripped him and he broke his other leg!
My response this time was much more controlled. Knowing I had insurance and I didn't need to worry about how I was going to take care of him made it a completely different experience. I filed my first claim, they were very helpful with my questions and as I have Gold coverage with $100 deductible I had most of my money back in about three weeks.
Rory is my precious boy, but since he is toy breed with freakishly disproportionate legs we can't seem to catch a break! One of the plates used to repair his second break started coming through his skin at the same time I was on work comp for a severe concussion I got at work. Petplan to the rescue again! They were able to work with me and my vet so that I did't have to pay everything up front.
Now we come to the fun part! While recovering from his plate removal he has been literally attached to my hip. He goes with me to the doctor, the store, everywhere. He was drinking water at home when Sokka attempted to jump on one of my kitties, Neiko Mai. Unfortunately, Rory was caught in the cross fire. Break number three. So my poor little monkey just had surgery to repair this and once again Petplan is working with my AMAZING vet Mission Animal Hospital (Hopkins, Mn) to help make sure I don't pay it all out of pocket and Rory gets the care he needs. They've been very helpful and genuine through the whole process and I feel VERY pleased with my decision to go with them.

TLDR; MY puppy has had four major surgeries in less than two years and Petplan has helped make the experience much less stressful.
Injury/Illness: Breaks   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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Most Helpful Reviews

10/10   Delivered as promised, easy, fast, polite,
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired. 'Nuff said? Actually, it's not, here's more: - Very helpful customer service when I called in last fall to inquire and… read more

Reviewed By: Keith Laepple, parent of a Mixed Breed
9/10   Go Pet Plan is good dog far,
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month… read more

Reviewed By: Magda T., parent of a Chihuahua
8/10   Who knew our puppy would turn out to be so ill?,
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. Iíve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact itís the only insurance I use on a regular… read more

Reviewed By: Clair - A Loyal Petplan Customer
8/10   CCL surgery for our 1 1/2 year old dog,
Willie is a 2 year old lab/boxer mix. When he turned a year old, I decided to get insurance for him because I figured he would hurt himself running/chasing/and playing with other dogs since he doesn't seem to care much for his well being. PetPlan had pretty good rates for him, so I chose them. 6 months later, he tore his CCL while catching a frisbee. I was worried that PetPlan would not cover this injury… read more

Reviewed By: Rachel
10/10   Fabulous Customer Service!!!,
I can't recommend PetPlan USA enough! I am a first-time dog owner of an adorable Cavalier King Charles Spaniel. Before we purchased Brooklyn, I did a lot of research on insurance companies as I had read that with toy breeds there can be congenital defects. My husband thought I was crazy to spend money on pet insurance. Well, as luck would have it, within less than a year, I was told by my vet that… read more

Reviewed By: Heidi Eckard

Review PetPlan review policy

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