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PetPlan US
1 International Plaza, suite 140
Philadelphia, PA 19113
phone: (866) 467-3875
website: http://www.gopetplan.com
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Petplan is the world's leading pet insurance provider, available in every state
and the District of Columbia. Petplan policies include
full coverage for all hereditary conditions with no dollar or time limits per condition.
Nine out of 10 veterinarians recommend their policies.
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Most Helpful Reviews of Petplan .
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10/10 Delivered as promised, easy, fast, polite, 6/5/2010
Reviewed By: Keith Laepple, Recommend: Y
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired.
'Nuff said? Actually, it's not, here's more:
- Very helpful customer service when I called in last fall to inquire and purchase
- Very helpful customer service again when I called in to confirm PetPlan will cover ACL repair on the second leg
- Easy claim forms, by email or fax
- Great website for plan information and tracking claims
Explains the #1 rating and Humane Society endorsement. I'm actively recommending PetPlan to all our pet owning friends, something I rarely do.
Also, kudos to this website, which is where I think I originally discovered PetPlan, and based my purchase decision on the reviews here. I encourage everyone to post their reviews here as well, pro or con, and point your pet owning friends and family here as well.
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9/10 Go Pet Plan is good dog insurance....so far, 4/29/2010
Reviewed By: Magda T., Recommend: Y
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month (April 10) for around $650 to have 2 of her teeth extracted because they were broken and starting to get infected. (They don't pay for regular dental care by the way.) This time around the claims process was very fast and within 3 wks. I received my check minus the $50 deductible. All in all they are a good pet insurance and pay quickly. Just remember to send all your claims using their claim forms. Make sure the Vet signs what she is supposed to and have her send ALL med notes for that claim with receipts and the Medical Release Form paperwork and you are good to go. All these forms are on their website under your account under CLAIM FORMS. (Do not neglect to file all the paperwork so there won't be any delays.) I recommend pet insurance to everyone. Our dog is only 1 yr. 4 months and she has already needed over $1000 worth of medical care. Pet Plan covered it all.
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8/10 Who knew our puppy would turn out to be so ill?, 5/4/2010
Reviewed By: Clair - A Loyal Petplan Customer, Recommend: Y
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. I’ve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact it’s the only insurance I use on a regular basis. So when we decided to move over to the USA with our dogs, calling Petplan US was the first thing on my ‘To Do List’, because I wanted to go with an Pet Insurance Company who I trusted and knew they would care about the health of my dog. The claims department is very efficient and I normally get reimbursed in about two weeks. Without hesitation Pet Insurance researches choose Petplan you won’t regret it. I say that with confidence after being with them now for almost 12 years in two differnt countries.
TO ANYONE AT PETPLAN US WHO READS YOUR CUSTOMER REVIEWS: I believe that feedback is a gift and one thing that would be a WOW FACTOR was if Petplan US replicated Petplan UK and made arrangements to settle the pet treatment invoice’s directly with the Vet Clinics/Hospitals. So all we have to do as Petplan customers is pay our deductible or co-pay. Those vet bills sure can add up especially when you have a poorly puppy like ours!
If you did that... without hesitation my 8 rating would go to a 10!!!
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Most Recent Reviews
9/10 Thank Goodness for Petplan,
We got Max from a shelter as a 3 month old puppy. We didn't know his backgroud but we knew we had to get some… read more
Added 9/4/2010 by: Pam Knight
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10/10 READ THIS!! ,
After shelling out some serious cash for an emergency vet visit last year, I started my research on pet… read more
Added 9/3/2010 by: John Papendick - WB2GLP
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10/10 Exceptional Service!!,
Peaches, my 2 year old cockapoo, consumed several pieces of sugarless gum, containing xylitol, which is toxic… read more
Added 9/3/2010 by: Georgia Goergen
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10/10 www.gopetplan.com,
I have GOPETPLAN and its the best I have all my pets on thier pet insurance and I have had many claims and… read more
Added 9/3/2010 by: nidia
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10/10 Pleased,
Our Bichon-Poo Bon Bon got into rat poison in our garage while we were away for the day. We noticed the empty… read more
Added 9/3/2010 by: Donna Yorke
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10/10 I can love my dog thanks to PetPlan,
My family had been wanting a dog for years. My husband was very set against it because he said it was just… read more
Added 9/2/2010 by: Donna Crawford
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10/10 Great Company!,
My 10 month old kitten was diagnosed with FIP and passes away. It was one of the saddest days of my life. Vet… read more
Added 9/1/2010 by: PJ
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