Pet Insurance Review - compare rates & benefits  
  Home | Blog | About | For Vets | Resources | Contact  

Pet Insurance 101
Dog Insurance
Cat Insurance
Canada Dog Insurance
Canada Cat Insurance

How To:
Get Quotes
Select an Insurer
Make a Claim
Save Money

Find Vets

US Pet Insurers
Healthy Paws
Petplan USA
Pets Best
VetCare Health

Canada Pet Insurers
Pets Plus Us
PC Financial
 Petfirst Healthcare

Other Options
Pet Assure
United Pet Care


UK Pet Insurance



3805 West Chester Pike, suite 240
Newton Square, PA 19073
phone: (866) 467-3875

Petplan is the world's largest pet insurance provider, available in every state and the District of Columbia. Petplan policies include full coverage for all hereditary conditions with no dollar or time limits per condition.
Customer Ratings
60 days 1 year Lifetime
Rating 9.5 9.3 9.2
Count 70 557 2979
add your rating

Visit Website

Reviews of PetPlan

Filter By:    
10/10   PetPlan saved our pup's life, 5/11/2016

Reviewed By: Candace, Recommend: Y

For the second time in 2 years our little Chihuahua mix rescue was stung by a bee. She's had such a tough life and this was almost the final assault on her little body. Due to her previous exposure to bees, we knew we had very little time to get her treated. We rushed her to the emergency vet and handed her over just as her body went limp. They asked what kind of life-saving efforts we were prepared to approve. Because we knew that PetPlan would cover her medical treatment, we didn't have to waste time or energy debating what we could afford to save her. With the help of the vets, she cheated death again. PetPlan paid for everything, making a horrible situation a bit less painful.
Injury/Illness: Anaphylaxis   Breed: Chihuahua
Claim Amount: over $1000   Age of Pet: 1 - 8
Comment on this Review   | permalink

Was this review helpful to you?      
10/10   So Happy!, 5/9/2016

Reviewed By: monita dufort, Recommend: Y

So this is the first time I've gotten pet insurance, and I'm so glad we did. Our cat, Percy, very healthy but had a problem with an infected tooth which needed surgery. I didn't know what to expect in compensation, but the vet bill was about $1100.00, and I was so relieved to receive a check from Pet Plan for $924.00! I can't tell you how much this helps us. Also the staff at Pet Plan are always extremely helpful and positive, and solve problems very quickly.
I recommend this company highly, especially the staff.
Injury/Illness: infected tooth   Breed: American Shorthair
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
Comment on this Review   | permalink

Was this review helpful to you?      

Reviewed By: Darly Severns, Recommend: Y

I have heard nightmare about Pet Insurance plans but my friend turned me into Pet plan and I have no regret.
So far, my claims are paid fairly as per plan agreed upon terms and in timely manners.
I would not have a pet without Pet Plan insurance. I am now a true believer of Pet Insurance.
Injury/Illness: gastritis/vomiting Thrombocytopenia   Breed: Pomeranian
Claim Amount: over $1000   Age of Pet: over 8 years
Comment on this Review   | permalink

Was this review helpful to you?      
10/10   Fantastic coverage, 5/3/2016

Reviewed By: Sandra Grim, Recommend: Y

Our Standard Poodle, Truffles, then six-years-old was diagnosed with canine hepatitis in April 2015. Some Standard Poodles cannot digest the copper sulfate used as a preservative in the dog food. The vet bills and medications have run into thousands of dollars; Pet Plan has reimbursed most of the costs. It was a blessing we had the insurance and we urge all pet parents to get insurance because you never know what will happen. Thank you Pet Plan.
Injury/Illness: Canine hepatitis   Breed: Standard Poodle
Claim Amount: over $1000   Age of Pet: 1 - 8
Comment on this Review   | permalink

Was this review helpful to you?      
10/10   LOVE PETPLAN, 5/3/2016

Reviewed By: Meredith Hooke, Recommend: Y

I've submitted 2 claims in 5 years of using them and both were paid right away. And it's so easy to take a picture of the invoice and upload it using the app. They are awesome!
Injury/Illness: heart failure   Breed: Catahoula Leopard
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
Comment on this Review   | permalink

Was this review helpful to you?      

Read More Reviews...

Go To:

Most Helpful Reviews

10/10   Delivered as promised, easy, fast, polite,
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired. 'Nuff said? Actually, it's not, here's more: - Very helpful customer service when I called in last fall to inquire and… read more

Reviewed By: Keith Laepple, parent of a Mixed Breed
9/10   Go Pet Plan is good dog far,
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month… read more

Reviewed By: Magda T., parent of a Chihuahua
8/10   Who knew our puppy would turn out to be so ill?,
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. Iíve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact itís the only insurance I use on a regular… read more

Reviewed By: Clair - A Loyal Petplan Customer
8/10   CCL surgery for our 1 1/2 year old dog,
Willie is a 2 year old lab/boxer mix. When he turned a year old, I decided to get insurance for him because I figured he would hurt himself running/chasing/and playing with other dogs since he doesn't seem to care much for his well being. PetPlan had pretty good rates for him, so I chose them. 6 months later, he tore his CCL while catching a frisbee. I was worried that PetPlan would not cover this injury… read more

Reviewed By: Rachel
10/10   Fabulous Customer Service!!!,
I can't recommend PetPlan USA enough! I am a first-time dog owner of an adorable Cavalier King Charles Spaniel. Before we purchased Brooklyn, I did a lot of research on insurance companies as I had read that with toy breeds there can be congenital defects. My husband thought I was crazy to spend money on pet insurance. Well, as luck would have it, within less than a year, I was told by my vet that… read more

Reviewed By: Heidi Eckard

Review PetPlan review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name

Tell us about your pet
Type: Dog     Cat
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
Claim amount
Time taken to handle claim
Verify that you are a customer
I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.

We have zero tolerance for fake reviews!

A message to pet insurance management: please do not submit a review! We consider these submissions fraudulent and will immediately remove these from our site.

While we support your efforts to encourage honest feedback from customers, we encourage you to submit information here