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Petplan


3805 West Chester Pike, suite 240
Newton Square, PA 19073
phone: (866) 467-3875
website: www.gopetplan.com

Petplan is the world's largest pet insurance provider, available in every state and the District of Columbia. Petplan policies include full coverage for all hereditary conditions with no dollar or time limits per condition.
Customer Ratings
60 days 1 year Lifetime
Rating 9.3 9.3 9.2
Count 91 539 2938
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Reviews of PetPlan

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10/10   Petplan kept its word., 4/20/2016

Reviewed By: John Kelly, Recommend: Y

Rally, one of our two Golden Retrievers, incurred a life threatening illness necessitating a lengthy treatment period. Petplan kept us advised when claims were submitted and their review status. Special Commendation goes to CSR Jenna T. for her courtesy, attention to detail, empathy, and personal follow-up to ensure our claims were processed and paid in a timely manner. She epitomizes the best in customer service
Injury/Illness: Gastro Hematosis   Breed: Golden Retriever
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   The Best Pet Insurance Out There, 4/20/2016

Reviewed By: Angela Ward, Recommend: Y

They do what they say! The customer service is exceptional. I would highly recommend this pet insurance! Great Company🐾🐾
Injury/Illness: Hip Dysplasia   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   The Best Insurance! , 4/20/2016

Reviewed By: Relanie , Recommend: Y

This is the second time that I have had to submit a claim to Pet Plan for my handsome boy, Pono. And every single time I have contacted them they always exceed my expectations.

I am always so impressed by Pet Plan's level of customer service and the compassion they display. They care, and empathize with their customers. On top of that, the turnaround time for claims are so quick.

Thank you very much Pet Plan Insurance for always going above and beyond for your customers. I am grateful to be apart of this organization!
Injury/Illness: gastritis/vomiting   Breed: Pit Bull
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   So easy!, 4/18/2016

Reviewed By: Meg, Recommend: Y

Petplan has been really great to us! They are easy to work with and their claims process is fast. They keep their word, what they say is covered - is covered. Simple, fast, reassuring. I tell all of my friends with pets to get a policy, with just one claim this year they saved us four years worth of monthly premiums: $50/month * 4 years = $2400 which is a little less than what we were just reimbursed for our dog's ACL surgery! Huge relief in comparison to having to spend that out of pocket!
Injury/Illness: ACL tear   Breed: Boxer
Claim Amount: over $1000   Age of Pet: 1 - 8
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8/10   A god sent, 4/15/2016

Reviewed By: Bob Spinelli , Recommend: Y

Having Pet plan saved my Laya girls life,cause I didn't have to choose to spend the money or put her down. I will never not have a plan for every animal we have in the future. Fast claims great service.
Injury/Illness: gastritis/vomiting   Breed: Boxer
Claim Amount: over $1000   Age of Pet: 1 - 8
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Read More Reviews...


Go To: goPetPlan.com


Most Helpful Reviews


10/10   Delivered as promised, easy, fast, polite,
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired. 'Nuff said? Actually, it's not, here's more: - Very helpful customer service when I called in last fall to inquire and… read more

Reviewed By: Keith Laepple, parent of a Mixed Breed
 
9/10   Go Pet Plan is good dog insurance....so far,
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month… read more

Reviewed By: Magda T., parent of a Chihuahua
 
8/10   Who knew our puppy would turn out to be so ill?,
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. Iíve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact itís the only insurance I use on a regular… read more

Reviewed By: Clair - A Loyal Petplan Customer
 
8/10   CCL surgery for our 1 1/2 year old dog,
Willie is a 2 year old lab/boxer mix. When he turned a year old, I decided to get insurance for him because I figured he would hurt himself running/chasing/and playing with other dogs since he doesn't seem to care much for his well being. PetPlan had pretty good rates for him, so I chose them. 6 months later, he tore his CCL while catching a frisbee. I was worried that PetPlan would not cover this injury… read more

Reviewed By: Rachel
 
10/10   Fabulous Customer Service!!!,
I can't recommend PetPlan USA enough! I am a first-time dog owner of an adorable Cavalier King Charles Spaniel. Before we purchased Brooklyn, I did a lot of research on insurance companies as I had read that with toy breeds there can be congenital defects. My husband thought I was crazy to spend money on pet insurance. Well, as luck would have it, within less than a year, I was told by my vet that… read more

Reviewed By: Heidi Eckard
 


Review PetPlan review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
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Your Name
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Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
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not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
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Time taken to handle claim
 
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I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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