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AKC Pet Insurance

PO Box 37940
Raleigh, NC 27627-7940
phone: (866) 725-2747
claim form

AKC Pet Insurance sells insurance in all 50 states and DC. The insurance is provided by PetPartners.
Customer Ratings
60 days 1 year Lifetime
Rating 0.0 7.8 6.2
Count 0 19 115
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Reviews of PetPartners

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1/10   Horrible Pet Insurance, 3/28/2016

Reviewed By: Laurie Roybal, Recommend: N

I Have a 6 month old Britany Spaniel who contracted parvo at 3 months of age. He was not old enough to have all his immunizations when he contracted the virus. He was up to date on his vaccinations. I submitted a claim, and AKC Pet Insurance denied my claim. The reason is "the illness was excluded fro the policy.' Clearly this is fraud on their part. I submitted all medical records.
Just a complete horrible insurance company. I would NEVER recommend this pet insurance company. I cancelled my policy after they denied my claim. Poor reason to deny the claim. Shame on AKC Pet Insurance!

Injury/Illness: Parvo   Breed: Brittany
Claim Amount: $100 - $500   Age of Pet: under a year
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10/10   pet review, 2/21/2016

Reviewed By: joanne walimaa, Recommend: Y

would not be without they cover a lot. absolutely wonderful paid for most of puppy shots microchip and flea and heartworm meds
Injury/Illness: gastritis/vomiting   Breed: Rough Collie
Claim Amount: under $100   Age of Pet: under a year
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10/10   Bailey's Mom, 2/17/2016

Reviewed By: Darlene, Recommend: Y

My precious Bailey was having digestive problems. We took him to his doctor and they ran tests and put him on meds and special diet. I submitted a claim and within a couple of weeks the claim was processed and paid. My pets have been insured with Pet Partners for over 12 years and they have been great. Their staff is very responsive and helpful.
Injury/Illness: gastritis/vomiting enteritis/diarrhea   Breed: Mixed Breed dog
Claim Amount: $100 - $500   Age of Pet: under a year
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7/10   Polite representative -- but WAIT time to LONG, 2/8/2016

Reviewed By: Henry L Dinnan, Recommend: Y

Polite rep ... but to get connected to a rep is far to long - waste of time sitting on hold
Injury/Illness: Vet's unsure -- mystery illness so far   Breed: Samoyed
Claim Amount: over $1000   Age of Pet: under a year
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10/10   Wouldn't be without it, 2/6/2016

Reviewed By: Michele Ascunsion, Recommend: Y

I have yet to use the insurance for my puppy but plan to next month as noted below. I already know what will be paid and what I will be responsible for.
Injury/Illness: Vaccinations,Neutering &Chip   Breed: Dachshund
Claim Amount: $100 - $500   Age of Pet: under a year
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Most Helpful Reviews

10/10   I got exactly what was promised!!!!,
I have had the AKC Pet Healthcare Plan for 3 years. It was brought to my attention thru my registration of my Golden Retriever with the American Kennel Club. I received a 60 day FREE Trial plan and thought that there most be a trick to this. However, they did not ask for a credit card or anyother financial data. In about 45 days I called and enrolled in one of their plans. The first year they paid me… read more

Reviewed By: Brittany Terrell, parent of a Golden Retriever
7/10   Quick claim processing,
We have had the AKC policy on both of our dogs for about a year now. We have had no problem submitting claims or receiving payment in a timely fashion. They have paid all claims appropriatly. Our only disappointment was to find that they did not cover congenital diseases such as hip displaysia. We may look into another plan that does cover ALL congenital conditions. Other than that, I would say this is… read more

Reviewed By: CAROLYN
8/10   THANKFUL to HAVE,
We have a collie that required various tests. She was stumbling, falling, walking like she was drunk or walking into things. It needed to be determined if she had a vision or a neurological problem. The AKC PetPartners Insurance paid for the Eye Specialist and that indicated we needed to have neurological consultation. That consult required an MRI as well as a Spinal Tap. The claim was over $2,000. … read more

Reviewed By: DJ, parent of a Collie
9/10   Appreciative of coverage,
We have multiple pets insured by Pet Partners. In particular, Trevar, our Scottie was without major medical issues for many years under his policy, however over the past two years medical issues arose-numerous diagnostics, surgeries, chemo, hospitalizations, etc. Needless to say our veterinary costs was exhorbatant but of course we would do whatever possible for our "Buddy." Two particular months of… read more

Reviewed By: Dana Mansell, parent of a Scottish Terrier
4/10   The Claims Processing Predicament,
I've had this Pet Insurance since March when my new puppy came to me as my forever partner to replace my 12-yr-old SD; I've had several visits to the vet and need to process my puppy's claims; it seems impossible to download claim forms from their web sight, and this is bothersome; in responding to the comment whether claims should be processed if more than 90 days go by, to me they should be processed up… read more

Reviewed By: Sister Jacqueline

Review PetPartners review policy

Review Title (if you could say it in one sentence, what would you say?)
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DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
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Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
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