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PetFirst


One Quartermaster Court
Jeffersonville, IN 47130
phone: (855) 791-7387
website: http://www.petfirst.com

PetFirst insures cats and dogs of all ages and breeds, offering customizable coverage in all 50 states.

The lifetime plan includes full coverage for hereditary. chronic and congenital conditions with no per-incident limits. Optional routine coverage is available on any plan.
Customer Ratings
60 days 1 year Lifetime
Rating 7.8 7.7 7.8
Count 13 132 337
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Reviews of PetFirst

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9/10   peace of mind, 5/10/2016

Reviewed By: susan tenenbaum, Recommend: Y

such peace of mind knowing that i have the ability to meet the medical needs of my/our beloved four-legged family members. petfirst has been everything i could have wished for.the only other thing that i would wish for = that my beloved furry family members would still be here.
Injury/Illness: cancer   Breed: Labrador Retriever
Claim Amount: over $1000   Age of Pet: over 8 years
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1/10   DISSAPOINTED, 5/2/2016

Reviewed By: Ron Dye, Recommend: N

I have had Petfirst insurance for over a year now. I have filed at least two claims and so far they have covered NOTHING.
Injury/Illness: pain in mouth / hard to chew   Breed: Mixed Breed dog
Claim Amount: under $100   Age of Pet: 1 - 8
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10/10   Perfect, 4/30/2016

Reviewed By: Christina Snyder, Recommend: Y

After having to make to health discussions based on what we could afford when our beloved dog Justice hurt him self, towards the end of his life, I vowed to never to put in that situation again. That is why when we adopted our new baby I got him coverage right away. I love this insurance! Their prices are so reasonable and I never have to worry about my dog's health based on my money situation. I pay 40$ and month with a 90% reimbursement. We try to recemond pet first to all our friends.

my vet prints the claim right at the end of the visit. They fax it over to let first and 7 days later there is a check in the mail.
Injury/Illness: ear problem skin problem Sick   Breed: Pit Bull
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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10/10   PetFirst Health Happy!, 4/29/2016

Reviewed By: Regina Cordoba, Recommend: Y

My rescue companion German Shepherd, Scooby Doo, is healthy and happy today because of PetFirst. When I adopted him from the Humane Society I made a commitment to his health and well being, so it just made sense he should have health insurance like me. He did have health issues, but they are being attended by my vet, and PetFirst does exactly what they say they will do. He will never be without coverage.
I highly recommend PetFirst to all my neighbors!
Injury/Illness: skin problem enteritis/diarrhea   Breed: German Shepherd
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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10/10   Pet Peace of Mind, 4/28/2016

Reviewed By: Joan Scholl, Recommend: Y

I have three dogs (my children) they are my family so I treat them as such. We are all insured... and that is very important if something catastrophic happens...
Injury/Illness: skin problem sore foot, edema   Breed: Mixed Breed dog
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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Read More Reviews...


Go To: petfirst.com


Most Helpful Reviews


10/10   The best insurance plan I've found for my clients.,
1. If you look at the ratings, the only one higher is PetPlan USA. Pet First has an excellent rating! 2. Routine care coverage is built into PetFirst. There is no routine care coverage for PetPlan. 3. Low premiums and deductibles are standard with Pet First. Rates do NOT go up with claim submission. PetPlan's monthly premium is twice as much as PetFirst. Yes, pre-existing conditions are excluded… read more

Reviewed By: Dr. Jen Emerson, Adel, Iowa
 
3/10   Read the Exclusions,
Based on the pretty good reviews here I was about to give PetFirst a try but thankfully read their exclusions prior to signing up. The most concerning exclusion is the second-to-last in their list and reads as follows: "Continuous coverage of chronic and long term conditions that manifest in a previous policy year". Which I understand to mean that if your pet were unlucky enough to be diagnosed with a… read more

Reviewed By: Melu
 
10/10   Certainly Worth the Money!,
My dog had several parasites as a puppy and it ended up costing us over 1000 dollars. Once he was better I set out to get some pet insurance for him. I read lots of reviews and decided on Pet First Insurance with Routine Care. I have had the policy for 6 months and have already gotten a lot more out of it than I have paid for it! They charge a 50 dollar deductible for illness or accident claims, but… read more

Reviewed By: Krista
 
10/10   A year with Brinkli...,
A year ago, I decided it was time to have my life turned upside down, so I found a wonderful golden retriever puppy, and thought, hmmm, pet insurance????? Well luckily I didn't go with my first thought,which was, do I really need pet insurance, and made the decision to go with Petfirst Healthcare. It has been one of the best ideas I have had. My wonderful golden, Brinkli, was very popular at the vet… read more

Reviewed By: ellen
 
9/10   peace of mind,
such peace of mind knowing that i have the ability to meet the medical needs of my/our beloved four-legged family members. petfirst has been everything i could have wished for.the only other thing that i would wish for = that my beloved furry family members would still be here. read more

Reviewed By: susan tenenbaum, parent of a Labrador Retriever
 


Review PetFirst review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
Verify that you are a customer
I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

We have zero tolerance for fake reviews!

A message to pet insurance management: please do not submit a review! We consider these submissions fraudulent and will immediately remove these from our site.

While we support your efforts to encourage honest feedback from customers, we encourage you to submit information here