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Pet First Healthcare
One Quartermaster Court
Jeffersonville, IN 47130
phone: (866) 937-PETS (7387)
website: http://www.petfirsthealthcare.com
claim form
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PetFirst Healthcare, an innovative leader in pet insurance, offers easy to understand lifelong coverage for dogs and cats. PetFirst’s comprehensive coverage is unique in the industry providing simplified coverage with no per diagnosis limits and premiums unaffected by age, breed or location. The Family Plan from PetFirst allows owners to insure multiple pets under one policy for a fraction of the cost. PetFirst provides reliable customer service and prompt claims reimbursement to complement their healthcare offering.
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Most Helpful Reviews of Pet First
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10/10 Pleasant and Professional, 6/30/2008
Reviewed By: Phyllis Bochenski, Recommend: Y
Back in May I had the pleasure of speaking with Liz Walker on a policy for my mom's puppy. Liz was very helpful and patient answering many questions for me. She was very informative and professional. I appreciated her concern, interest and follow up that when I needed a policy for my new puppy I knew just where to go. Thanks Pet First and Liz Walker. You will be recommended to friends and family.
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10/10 A year with Brinkli..., 6/27/2008
Reviewed By: ellen, Recommend: Y
A year ago, I decided it was time to have my life turned upside down, so I found a wonderful golden retriever puppy, and thought, hmmm, pet insurance????? Well luckily I didn't go with my first thought,which was, do I really need pet insurance, and made the decision to go with Petfirst Healthcare. It has been one of the best ideas I have had. My wonderful golden, Brinkli, was very popular at the vet clinic, she was cute,loveable, and had a "golden" personality. Petfirst payed for all the well puppy trips, and I was thinking, hey pretty cool.
Then came the time for spaying. No problem. They paid alot of her spaying bill, but when she decided to bust her stiches, both internal and external, to the tune of a thousand dollars, they again paid without question. When Brinkli turned 1 I decided wow, I'll give her a birthday party: she got so excited playing with her friends that she bit through her tongue!!!! Our first trip to the ER, and you guessed it: Petfirst paid without question.
Their employees are also friendly, knowledgeable, and seem really concerned about your pet, something that you just can't put a price on.
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10/10 So glad I purchased this plan and did my research!, 6/25/2008
Reviewed By: J Nguyen , Recommend: Y
I asked my vet for some suggestions on pet insurance and they recommended VPI, but before I purchased a plan I did my research and came across this Web site. After reading reviews and checked out the many different pet insurance companies I decided to purchase the Basic plan for all three of my dogs (two pekingnese and one chihuahua, all between the ages of 5-7 years old) with Petfirst Healthcare...after about 3-4 months into my plan one of my dogs got sick, the claim was processed in a good amount of time (took a while longer because since this was my first claim I had to submit the medical history which I had forgotten to include). My bill was over $550+ and I received a reimbursement check for $433. Amazing!! I was so happy...a few weeks later my other dog had to operate because her uterus ruptured. I just submitted the claim last week and I am expecting a check to come in soon. I would definately recommend this pet insurance to any animal owner. It is WORTH the MONEY! On top of that, whenever I'd call their customer support I had a great response and they were very helpful.
Good luck on chosing the right plan for you and your pet!
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| Read more reviews... | Add your own review |
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Most Recent Reviews
10/10 Pleasant and Professional,
Back in May I had the pleasure of speaking with Liz Walker on a policy for my mom's puppy. Liz was very… read more
Added 6/30/2008 by: Phyllis Bochenski
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10/10 A year with Brinkli...,
A year ago, I decided it was time to have my life turned upside down, so I found a wonderful golden retriever… read more
Added 6/27/2008 by: ellen
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10/10 So glad I purchased this plan and did my research!,
I asked my vet for some suggestions on pet insurance and they recommended VPI, but before I purchased a plan I… read more
Added 6/25/2008 by: J Nguyen
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10/10 Wouldn't do without it!,
We adopted a Yorkie and knew from past experience how expense Vet bills can be. We picked up a card for… read more
Added 6/18/2008 by: Bette Furnier
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5/10 CLAIMS ISSUE,
i WROTE A REVIEW ABOUT THIS COMPANY- SINCE THAT TIME, THE COMPANIES PRESIDENT DID RETURN MY CALL IN LESS THAN… read more
Added 5/5/2008 by: CAROLYN
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2/10 So far NOT GOOD,
I got the premium policy in Nov 07.
Put in my first claim in February 08...it was denied.
Their reason...I… read more
Added 4/18/2008 by: Tuffy
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10/10 RESPONSIVE,
Choosing an insurance plan can be confusing. Liz Walker was very patient and immediately returned phone calls… read more
Added 4/2/2008 by: Paula
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