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Healthy Paws Pet Insurance


PO Box 50034
Bellevue, WA 98015
phone: 800-453-4054
website: http://www.healthypawspetinsurance.com
claim form

In addition to offering insurance in all 50 states and DC, Healthy Paws has a foundation that assists rescue and adoption groups. For every insurance quote received, the foundation makes a donation via service grants and professional assistance.
Customer Ratings
60 days 1 year Lifetime
Rating 9.8 9.8 9.8
Count 56 586 2823
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Reviews of Healthy Paws

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10/10   Best decision we've ever made, 11/13/2016

Reviewed By: Alex, Recommend: Y

Healthy Paws has been a true life saver for us! We've been able to treat our dog, Frankie, with the highest quality of care throughout the several accidents/illnesses she has had due our insurance coverage through Healthy Paws. They cover exactly what they saying they're going to cover, and assist throughout the entire process in the most timely and caring manner. I tell everyone the smartest thing we've ever done as pet owners is sign up with Healthy Paws.
Injury/Illness: congenital   Breed: French Bulldog
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Don't look anywhere else, 11/13/2016

Reviewed By: Caroline McCauley, Recommend: Y

They really are the best. They have reasonable rates, filing a claim is easy, and they care. After my dog's surgery they reached out to see how he was doing. They pay claims in about 2 weeks. I've recommended them to all my friends and family with pets.
Injury/Illness: eye problem   Breed: Terrier Mix
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   They are the best!, 11/12/2016

Reviewed By: Leigh Kent, Recommend: Y

I brought our Frenchie Gronk, home when he was four months old. Knowing that Frenchies sometimes have health issues, I researched pet insurance companies for two months, settling on HealthyPaws due to the customer reviews and their ratings. Little did I know that five months later, he would have to have cherry eye, nares, and soft palate surgery done. All three were taken care of in one day, and his neuter was done along with them--to the tune of about $3,000. Not knowing what to expect as a first-time client, I submitted the claims and within 10 days, had the reimbursement for all of his care (less the neuter which I knew was not covered) and his after care drugs taken care of. The HP folks were wonderful and I have had to use them on an ongoing basks for allergies which he developed. If I had not had this coverage, I don't think I could have kept my boy. You always hope that you will not need the coverage, but are extremely grateful when you know it is there. I have continually recommended HP to everyone I know who has pets and who are adopting pets. You just never know. Oh and also....their customer service is the BEST. Whenever I have a question, I send along and email and it is often answered within two hours. You will never have that turnaround time with a human insurance company! They are the type of company that you wish you worked for! Thank you HP!
Injury/Illness: eye problem Nares/palate   Breed: French Bulldog
Claim Amount: over $1000   Age of Pet: 1 - 8
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8/10   Exceptional customer service and communication, 11/10/2016

Reviewed By: Kelly Voet, Recommend: Y

I have had Healthy Paws for a couple years now. My experience so far has been exceptional communication and customer service. Each time a claim is submitted I get personalized email letting me know that it was received by my medical provider and a note asking me how my animal is doing. In October of this year, I experienced a devastating medial emergency with one of my cats. Louie was shot with a pellet gun and had to have a $5,000 life saving surgery. It was a relief to hear back from Healthy Paws with 1 week of the clam being submitted letting us know they were covering their 80% and a check was on it's way. I recently received a follow-up email asking me how Louie was doing. I wish my car insurance customer service was half as good as this!
Injury/Illness: Pellet gunshot   Breed: Mixed Breed cat
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Thank you for not giving up on my rescue Rosie., 11/9/2016

Reviewed By: Deborah G Smedley , Recommend: Y

I adopted Rosie and at the age of 18 months she tore her ACL's in both legs and needed to have TPLO surgeries. I only purchased her insurance 80 days prior to the injury and was mortified with her diagnosis. Her local vet recommended a specialty center about two hours from our home. We got there and found out the cost per leg would be about $4800.00 but unfortunately for my little girl that wasn't going to be the case. She was recovering from the first surgery when she was diagnosed with MRSP which was in her bone due to the hardware inside of her body, she was in an out of the hospital for 4 months the total expense after the first leg was approximately $11,000.00 and we still needed the other leg done. I only know that I didn't adopt Rosie to not take care of her but if it hadn't been for Healthy Paws my little girl would have had to be put down. The other leg was surgically repaired the end of September and she seems to be doing well after this surgery but the fact is it was another $4500.00 plus there will be two more follow up appointments before it's all said and done. The rescue I took in would have cost me a whooping $18,000.00 but Healthy Paws has stuck by our side the whole way reimbursing me 90% of the costs minus the exam fees. I couldn't be happier with their customer service and turn around times. My claims have all been settled and check in hand within a few short days of filing. Thanks so much for being there for us.
Injury/Illness: TPLO   Breed: American Bulldog
Claim Amount: over $1000   Age of Pet: 1 - 8
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Read More Reviews...


Go To: healthypawspetinsurance.com


Most Helpful Reviews


10/10   Best decision we've ever made,
Healthy Paws has been a true life saver for us! We've been able to treat our dog, Frankie, with the highest quality of care throughout the several accidents/illnesses she has had due our insurance coverage through Healthy Paws. They cover exactly what they saying they're going to cover, and assist throughout the entire process in the most timely and caring manner. I tell everyone the smartest thing we've… read more

Reviewed By: Alex, parent of a French Bulldog
 
10/10   Don't look anywhere else,
They really are the best. They have reasonable rates, filing a claim is easy, and they care. After my dog's surgery they reached out to see how he was doing. They pay claims in about 2 weeks. I've recommended them to all my friends and family with pets. read more

Reviewed By: Caroline McCauley, parent of a Terrier Mix
 
10/10   They are the best!,
I brought our Frenchie Gronk, home when he was four months old. Knowing that Frenchies sometimes have health issues, I researched pet insurance companies for two months, settling on HealthyPaws due to the customer reviews and their ratings. Little did I know that five months later, he would have to have cherry eye, nares, and soft palate surgery done. All three were taken care of in one day, and his… read more

Reviewed By: Leigh Kent, parent of a French Bulldog
 
8/10   Exceptional customer service and communication,
I have had Healthy Paws for a couple years now. My experience so far has been exceptional communication and customer service. Each time a claim is submitted I get personalized email letting me know that it was received by my medical provider and a note asking me how my animal is doing. In October of this year, I experienced a devastating medial emergency with one of my cats. Louie was shot with a pellet gun… read more

Reviewed By: Kelly Voet, parent of a Mixed Breed
 
10/10   Thank you for not giving up on my rescue Rosie.,
I adopted Rosie and at the age of 18 months she tore her ACL's in both legs and needed to have TPLO surgeries. I only purchased her insurance 80 days prior to the injury and was mortified with her diagnosis. Her local vet recommended a specialty center about two hours from our home. We got there and found out the cost per leg would be about $4800.00 but unfortunately for my little girl that wasn't going… read more

Reviewed By: Deborah G Smedley , parent of a American Bulldog
 


Review Healthy Paws review policy

Review Title (if you could say it in one sentence, what would you say?)
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DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
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Would you recommend this company to other pet owners?
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Tell us about your pet
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Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
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not sure
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bladder renal (kidney) thyroid
other:
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