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Healthy Paws Pet Insurance


PO Box 50034
Bellevue, WA 98015
phone: 800-453-4054
website: http://www.healthypawspetinsurance.com
claim form

In addition to offering insurance in all 50 states and DC, Healthy Paws has a foundation that assists rescue and adoption groups. For every insurance quote received, the foundation makes a donation via service grants and professional assistance.
Customer Ratings
60 days 1 year Lifetime
Rating 9.6 9.8 9.8
Count 24 552 2628
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Reviews of Healthy Paws

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10/10   Fantastic Claims Service!, 8/3/2016

Reviewed By: Jessica Yarbrough, Recommend: Y

We just recently had to file our first claim with Healthy Paws and it was easier than I could have imagined. Once the claims paperwork was submitted it was only a matter of days before I started receiving emails that the claims were being processed. I had to call on two different occasions with questions and my questions were answered in a very professional manner. The claims department made sure that I understood their process and that all of my questions and concerns were addressed. Healthy Paws provides great coverage and wonderful service. They even sent a follow-up email to make sure our Boudreaux was doing well post-claim. We are very satisfied customers! Thanks Healthy Paws!
Injury/Illness: hernia   Breed: Basset Hound
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Couldn't be more pleased, 7/26/2016

Reviewed By: Tom & Marie, Recommend: Y

Our 12+ year old lab had a growth on his eyelid causing him extreme discomfort. His pre-op testing and surgery were all covered under our plan (90%) and the claim was processed the same day I submitted it. I had the check within a week of the surgery. In the 5+ years we've had Healthy Paws insurance, we have filed many claims for diagnostics, medicine etc. and all have been handled quickly and efficiently. The few times I've had to call for some clarification, I have always had a pleasant experience with the claims team. We highly recommend Healthy Paws insurance.
Injury/Illness: eye problem   Breed: Labrador Retriever
Claim Amount: over $1000   Age of Pet: over 8 years
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10/10   PHENOMENAL!!!! HIGHLY RECOMMEND!!, 7/25/2016

Reviewed By: NINA CORONA, Recommend: Y

I cannot say enough about how fantastic Healthy Paws insurance is. I have had other pet insurances previously, and they simply did not compare. Our claims are handled extremely quickly (often within hours), and the customer service is phenomenal. Our cat was diagnosed with a rare illness, and Healthy Paws responded efficiently and with care and genuine concern for our pet. I highly recommend Healthy Paws.
Injury/Illness: primary hypoparathyroidism   Breed: Siberian
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Healthy Paws is AWESOME-the ABSOLUTE BEST, 7/24/2016

Reviewed By: Leslie Jordan, Recommend: Y

I have had 14 cats in my life and now have three – Twixi -5, Smoochie – 4 (picture attached of the 2 lovebirds) and Squiggles – 4 months
I have used many health insurance companies with lots of frustrations until I found Healthy Paws 4 years ago. And they are just AMAZING! Within hours of submitting a claim, and I am talking about thousands of dollars (even on weekends) I get an email from them stating “claim processing” and then several hours later “claim completed”, click here for summary. They do not keep requesting more and more documents and look for a million reasons not to pay like other pet health insurance companies. And they have a “super app” where you just take a photo of your paid itemized invoice, nothing else and push submit claim and done. And their pricing is also very competitive covering more illnesses than other carriers. In fact, I was so impressed and elated when they covered “home physical therapy” for my Smoochie who had a very unusual spinal stroke and have paid me tens of thousands of dollars so she can still be part of our family.

Also, the staff is so nice when you speak with them, very responsive – they just really care and it shows. Bottom line, they respect and believe in their clients. I love to see nice little positive uplifting notes in their emails covering claims. I feel so fortunate every time I hear from them.

If 10 were the highest rating I would give them a thousand. My congratulations to the founder, owner for running such an efficient caring business. And my husband’s biggest wish is that he wants to make me as happy as Healthy Paws does.
Injury/Illness: spinal stroke, mouth ulerations leading to pneumonia and more   Breed: Persian
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Unparalleled Customer Service! Highly Recommended!, 7/21/2016

Reviewed By: Ashley Black, Recommend: Y

A tremendous THANK YOU to Healthy Paws Pet Insurance for the expeditious handling of my claim. From the moment I signed up, I have received truly exceptional customer service. Recently my beloved cat POTUS had a urinary blockage that required a surgical procedure at an emergency vet. The final bill totaled over $2000. As soon as I received the final invoice, I sent it right over to Healthy Paws claims. In less than one minute, my claim was processed, and I was notified that a $1400 check was on the way! Even more impressive than the speedy claims process was the extraordinary efforts the HP team made to follow-up with me directly on POTUS's recovery. Several team members reached out to me via email - and I'm not talking about some automated, robot-generated message. The notes were thoughtful and specific, and gave me great comfort through a very trying time. THIS is what differentiates Healthy Paws from other pet insurance companies. I hope my pet won't suffer another emergency anytime soon, but I can certainly rest easy these days knowing that Healthy Paws has me covered financially AND emotionally. Thank you to Leslie, Colette, Jonathan, Niki, Tim, and the entire team. I will most definitely encourage all my pet owner friends to sign up - and leverage my 'refer a friend' kickback too :)
Injury/Illness: bladder   Breed: Domestic Shorthair
Claim Amount: over $1000   Age of Pet: 1 - 8
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Read More Reviews...


Go To: healthypawspetinsurance.com


Most Helpful Reviews


10/10   Fantastic Claims Service!,
We just recently had to file our first claim with Healthy Paws and it was easier than I could have imagined. Once the claims paperwork was submitted it was only a matter of days before I started receiving emails that the claims were being processed. I had to call on two different occasions with questions and my questions were answered in a very professional manner. The claims department made sure that I… read more

Reviewed By: Jessica Yarbrough, parent of a Basset Hound
 
10/10   Couldn't be more pleased,
Our 12+ year old lab had a growth on his eyelid causing him extreme discomfort. His pre-op testing and surgery were all covered under our plan (90%) and the claim was processed the same day I submitted it. I had the check within a week of the surgery. In the 5+ years we've had Healthy Paws insurance, we have filed many claims for diagnostics, medicine etc. and all have been handled quickly and efficiently.… read more

Reviewed By: Tom & Marie, parent of a Labrador Retriever
 
10/10   PHENOMENAL!!!! HIGHLY RECOMMEND!!,
I cannot say enough about how fantastic Healthy Paws insurance is. I have had other pet insurances previously, and they simply did not compare. Our claims are handled extremely quickly (often within hours), and the customer service is phenomenal. Our cat was diagnosed with a rare illness, and Healthy Paws responded efficiently and with care and genuine concern for our pet. I highly recommend Healthy… read more

Reviewed By: NINA CORONA, parent of a Siberian
 
10/10   Healthy Paws is AWESOME-the ABSOLUTE BEST,
I have had 14 cats in my life and now have three – Twixi -5, Smoochie – 4 (picture attached of the 2 lovebirds) and Squiggles – 4 months I have used many health insurance companies with lots of frustrations until I found Healthy Paws 4 years ago. And they are just AMAZING! Within hours of submitting a claim, and I am talking about thousands of dollars (even on weekends) I get an email from them stating… read more

Reviewed By: Leslie Jordan, parent of a Persian
 
10/10   Unparalleled Customer Service! Highly Recommended!,
A tremendous THANK YOU to Healthy Paws Pet Insurance for the expeditious handling of my claim. From the moment I signed up, I have received truly exceptional customer service. Recently my beloved cat POTUS had a urinary blockage that required a surgical procedure at an emergency vet. The final bill totaled over $2000. As soon as I received the final invoice, I sent it right over to Healthy Paws claims. In… read more

Reviewed By: Ashley Black, parent of a Domestic Shorthair
 


Review Healthy Paws review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
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Would you recommend this company to other pet owners?
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Your Name
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Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
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Time taken to handle claim
 
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