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Healthy Paws Insurance
In addition to offering insurance in all 50 states and DC, Healthy Paws has a foundation that
assists rescue and adoption groups. For every insurance quote received, the foundation
makes a donation via service grants and professional assistance.
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| Customer Ratings |
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60 days |
1 year |
Lifetime |
| Rating |
9.8 |
9.7 |
9.8 |
| Count |
32 |
347 |
546 |
| add your rating |
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10/10 Healthy Paws has outstanding service!, 6/13/2013
Reviewed By: Leah Bridger, Recommend: Y
We have insured our dog through Healthy Paws for almost two years now and they consistently deliver outstanding service! They answer questions right away and are so quick with providing reimbursement--almost always within one week. They are great to work with and we are very pleased. | | Injury/Illness: elbow dysplasia/injury Breed: Mixed Breed dog |
| Claim Amount: $100 - $500 Age of Pet: 1 - 8 |
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10/10 Insurance Claim Process, 6/11/2013
Reviewed By: Art Chebishian, Recommend: Y
I was very happy with the way Healthy Paws handled the claim process and how they followed up with my issue during the claim filing process and after it was taken care of. Great job, well done. | | Injury/Illness: ear problem Breed: Maltese |
| Claim Amount: $100 - $500 Age of Pet: 1 - 8 |
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9/10 Great Service, People Who Care, 6/11/2013
Reviewed By: Michelle, Recommend: Y
Healthy Paws has always been a delight to deal with, especially when it comes to processing claims. They are quick and efficient but also ask questions about your pet. With our Penelope, they checked in afterwards to see how she was doing. It can be very scary for pet parents so we really appreciated how helpful Healthy Paws was throughout the whole process! I can't tell you how much more comfortable we feel knowing that we can take care of our little furry friend and we have a team supporting us! | | Injury/Illness: gastritis/vomiting Breed: Australian Kelpie |
| Claim Amount: $100 - $500 Age of Pet: 1 - 8 |
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10/10 Healthy Paws is the best ever!, 6/11/2013
Reviewed By: bruce nelson, Recommend: Y
I had an emergency at 5am in the morning.I filed a claim about 6 hours later.I got a reply that the claim had been approved and the check was mailed that day with a full explanation of the benefits.I called to follow up and the staff at Healthy Paws answered promptly.
The staff even inquired later and asked me how my dog was doing.Im am so impressed with them that I tell everyone I know to use Healthy Paws. | | Injury/Illness: gastritis/vomiting Breed: Poodle |
| Claim Amount: over $1000 Age of Pet: 1 - 8 |
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10/10 Couldn't be happier!, 6/7/2013
Reviewed By: Julia Rosenthal, Recommend: Y
We've had a Healthy Paws policy for our 9-year-old shih tzu since adopting her from a shelter two years ago. Given how little we knew about her health history and the severe neglect she had experienced before being rescued, we thought pet health insurance might be a good idea. It turned out to be a lifesaver. If it weren't for Healthy Paws, we would have faced veterinary bills in the high four digits as we got to the bottom of our dog's health issues. Healthy Paws paid all claims within a few days.
When I called to verify coverage for some of the more expensive procedures, our claims manager was both knowledgeable and compassionate. I can't remember the last time I cried on the phone with a claims manager at my own health insurer...but the sympathy and professionalism I received when talking to staff at Healthy Paws was just amazing. They're top of the line.
Within the last month we submitted a claim to Healthy Paws that included charges for a series of procedures -- some covered by our policy, some not covered. Within one business day, Healthy Paws had sorted through the many charges on the invoice and was processing a check for us. They even emailed a few days later just to see how our shih tzu was recovering. If Healthy Paws covered humans, I'd sign my family up tomorrow. | | Injury/Illness: skin problem Breed: Shih Tzu |
| Claim Amount: $100 - $500 Age of Pet: over 8 years |
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Most Helpful Reviews
10/10 Healthy Paws has outstanding service!,
We have insured our dog through Healthy Paws for almost two years now and they consistently deliver outstanding service! They answer questions right away and are so quick with providing reimbursement--almost always within one week. They are great to work with and we are very pleased. read more
Added 6/13/2013 by: Leah Bridger
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10/10 Insurance Claim Process,
I was very happy with the way Healthy Paws handled the claim process and how they followed up with my issue during the claim filing process and after it was taken care of. Great job, well done. read more
Added 6/11/2013 by: Art Chebishian
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9/10 Great Service, People Who Care,
Healthy Paws has always been a delight to deal with, especially when it comes to processing claims. They are quick and efficient but also ask questions about your pet. With our Penelope, they checked in afterwards to see how she was doing. It can be very scary for pet parents so we really appreciated how helpful Healthy Paws was throughout the whole process! I can't tell you how much more comfortable we… read more
Added 6/11/2013 by: Michelle
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10/10 Healthy Paws is the best ever!,
I had an emergency at 5am in the morning.I filed a claim about 6 hours later.I got a reply that the claim had been approved and the check was mailed that day with a full explanation of the benefits.I called to follow up and the staff at Healthy Paws answered promptly.
The staff even inquired later and asked me how my dog was doing.Im am so impressed with them that I tell everyone I know to use Healthy… read more
Added 6/11/2013 by: bruce nelson
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10/10 Couldn't be happier!,
We've had a Healthy Paws policy for our 9-year-old shih tzu since adopting her from a shelter two years ago. Given how little we knew about her health history and the severe neglect she had experienced before being rescued, we thought pet health insurance might be a good idea. It turned out to be a lifesaver. If it weren't for Healthy Paws, we would have faced veterinary bills in the high four digits as we… read more
Added 6/7/2013 by: Julia Rosenthal
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