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Embrace Pet Insurance
781 Beta Drive, Suite D
Mayfield Village, OH 44143
phone: 800-511-9172
website: http://www.embracepetinsurance.com
claim form
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An Ohio-based company offering customizable pet insurance in every state with flexible pricing options.
Embrace added a wellness program in 2009 that has no deductible, copay, nor waiting period.
For every policy sold, Embrace donates $2 to a pet-related charity.
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Most Helpful Reviews of Embrace .
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10/10 Simply the BEST!!!, 6/24/2008
Reviewed By: Rochelle Himes, Recommend: Y
Previously we had other health insurance for our dogs. The few times we had to make a claim, we were always diappointed - where did these figures come from? How can they pay us so little? When our new Rottweiler puppy was about to join our family, I really searched for pet insurance. They all seemed the same as what we had already experienced and then I read about Embrace. The notion of actually reimbursing for costs on a regional basis made sense. I agreed with the philosophy of not paying for well visits and not paying premiums for that either. Embrace has been wonderful! Our puppy has had some problems and we are able to get him whatever health services he needs because Embrace is standing right beside us. I can't imagine why I don't see more promotional advertising at the Vet's office, for Embrace. The "other" guys must be paying the Vet's to have their name in front of the public. I tell all who will listen that Embrace is the only pet insurance you need. They are an honest, caring company and my dog is proof of that. You may waste your money with another company or you can get started on the right foot with Embrace!
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10/10 6/23/08, 6/23/2008
Reviewed By: Lynn Hofer, Recommend: Y
I recently changed from VPI to Embrace. The weekend after my 15 day waiting period was up I noticed something wrong with my pet's eye. A visit to the vet began an on going amount of visits to an eye specialist and neurologist. Embrace had to process my claims and look at previous vet history at the same time, as I was just past the waiting period. They were fast and kept in touch with me the whole while. They paid what the insurance said they would pay in a prompt manner. I am very pleased with them and have recommended them to my vet's office and friends with pets and also added my other dog onto the plan.
What a pleasure after dealing with VPI who told me what the vet should have charged and what they would and would not pay. I, too, wish I had know of Embrace earlier.
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10/10 Phenomenal Customer Service, 6/4/2009
Reviewed By: P Matsui, Recommend: Y
Working with Embrace has been one of the most pleasant experiences I've had with any business. Our bulldog developed a severe limp when he was only 11 months old and after consulting with a couple of orthopedic specialists, came to the conclusion that he would need to undergo surgery to repair a patellar luxation (make sure you get a second opinion...the first surgeon wanted to do some exotic TPLO surgery to fix a cruciate that turned out to be perfectly intact). After surgery (which went very well) we submitted our claim for the initial X-ray with our regular vet, the consult with the surgeon we went with, and for the surgery itself. The claim took a little while (~2 months) to process, but that was entirely due to the delay in getting detailed records from the different providers. Embrace kept me in the loop the entire step of the way about what additional items they still needed and how I could help in getting them, and ultimately the claim was accepted - very fair and transparent. Can't say enough about how customer-oriented and caring they are. While I hope not to have to submit another claim for our boy, it makes it much easier knowing that we have a policy with such a great company.
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Most Recent Reviews
10/10 Phenomenal Customer Service,
Working with Embrace has been one of the most pleasant experiences I've had with any business. Our bulldog… read more
Added 6/4/2009 by: P Matsui
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10/10 Outstanding customer service, caring and trusting.,
When my 15 month old was diagnosed with luxating patella, I was shocked. When I had the consultation and got… read more
Added 5/27/2009 by: Julie Wade
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10/10 Excellant Comapny for any Pet Parent,
We are very pleased with Embrace. Previously we has VPI pet insurance. When we made a claim with VPI the… read more
Added 5/27/2009 by: Pam Saint John
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2/10 Very Quick to Exclude Conditions,
I've held policies with other pet insurance companies, and
up until today, I was happy with Embrace. I… read more
Added 5/26/2009 by: Mary
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10/10 Outstanding Company - Highly Recommended,
We adopted a black lab from labs4rescue last July. We have owned pets before but never had insurance. We did… read more
Added 5/21/2009 by: Pat
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10/10 Incredible Customer Service!,
Thankfully I have yet to use our insurance coverage for anything major, but each and every single time I have… read more
Added 5/15/2009 by: Kim Monocchi
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10/10 Wellness Policy with 1st year puppy,
Not having owned dogs for almost 15 years, pet insurance was a new concept for me. After doing extensive… read more
Added 5/6/2009 by: Delphine VanTassel
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