Pet Insurance Review - compare rates & benefits  
  Home | Blog | About | For Vets | Resources | Contact  

Pet Insurance 101
Dog Insurance
Cat Insurance
Canada Dog Insurance
Canada Cat Insurance

How To:
Get Quotes
Select an Insurer
Make a Claim
Save Money

Find Vets

US Pet Insurers
Healthy Paws
Petplan USA
Pets Best
Protect Your Bubble

Canada Pet Insurers
Pets Plus Us
PC Financial
 Petfirst Healthcare

Other Options
Pet Assure
United Pet Care


UK Pet Insurance


Embrace Pet Insurance

4530 Richmond Street
Cleveland, OH 44128
phone: 800-511-9172
claim form

An Ohio-based company offering customizable pet insurance in all 50 states. For every policy sold, Embrace donates $2 to a pet-related charity.
Customer Ratings
60 days 1 year Lifetime
Rating 9.2 9.3 9.2
Count 49 542 3708
add your rating

Visit Website

Reviews of Embrace

Filter By:    
10/10   Wouldn't Be Without Embrace!, 4/14/2015

Reviewed By: Jean Pasqualucci , Recommend: Y

My Sadie is a 4 1/2 year old German Shepherd Dog with health problems which have cost a lot of money. Without Embrace Pet Insurance, I don't know how I could have kept up with her ongoing care. Embrace has been fantastic - they are in constant communication with me regarding Sadie's many vet visits. Their direct deposit into my checking account is quick and their Explanation of Benefits is so easy to read. Thanks, Embrace!
Injury/Illness: cancer Lameness/Arthritis   Breed: German Shepherd
Claim Amount: over $1000   Age of Pet: 1 - 8
Comment on this Review   | permalink

Was this review helpful to you?      
9/10   Embrace is Great!, 4/13/2015

Reviewed By: Karla Simmons, Recommend: Y

Embrace is so easy to work with - they're customer service is consistently great - good attention to detail, thorough, polite and helpful.

I've insure our dog Stella with Embrace for the past 6 years and we just added our new kitten Biscuit. The team I've worked with made adding another animal easy - they gave great advice regarding different coverage for different needs, saving me money...
Injury/Illness: not sure   Breed: Labrador Mix
Claim Amount: $100 - $500   Age of Pet: 1 - 8
Comment on this Review   | permalink

Was this review helpful to you?      
10/10   Cannot think of being with our Embrace, 4/13/2015

Reviewed By: Bob Sheeler, Recommend: Y

Our Great Dane is now 17 months old. I searched the internet for pet insurance companies and Embrace always had great reviews. They always update me whenever I send in a claim. Always easy to speak to as well. We have only had minor issues with our dogs ears and skin and Embrace has reimbursed us without any question. Happy to reccomend them to everyone.
Injury/Illness: ear problem skin problem   Breed: Great Dane
Claim Amount: $100 - $500   Age of Pet: 1 - 8
Comment on this Review   | permalink

Was this review helpful to you?      
10/10   BEST DECISION I EVER MADE!!, 4/13/2015

Reviewed By: Melissa Collie, Recommend: Y

This is the first time I have ever had pet insurance and I was kind of unsure when I got it on my maltese "Toby". Little did I know he would get sick at 1 year old. If I had not had Embrace I would have had to put him down because I could not have afforded the care he needed.
Thank you Embrace
Melissa Collie and Toby
Injury/Illness: Medication and Labs   Breed: Maltese
Claim Amount: $100 - $500   Age of Pet: 1 - 8
Comment on this Review   | permalink

Was this review helpful to you?      
9/10   Reimburse fairly promptly, 4/12/2015

Reviewed By: TK, Recommend: Y

We got ins 7 yrs ago through Embrace for all four of our cats, age range 5-10 yrs. Unfortunately our oldest developed severe arthiritis/lameness shortly after getting her on a plan. Fortunately however it wasnt preexsisting as I'm not sure if she would have been insureable. My experiences with them have been good through the years, always very friendly staff.
Injury/Illness: Tests to determine cause of severe lameness   Breed: Mixed Breed cat
Claim Amount: $100 - $500   Age of Pet: 1 - 8
Comment on this Review   | permalink

Was this review helpful to you?      

Read More Reviews...

Go To:

Most Helpful Reviews

10/10   More coverage than anyone else out there!,
This is my first go round with pet insurance, and I got into it a little late in the game (after my dog was already having some health issues). Embrace was the ONLY pet insurance company I could find that would even consider covering a pre-existing condition if it was considered curable. I find that when I submit claims, they are processed within about 2 weeks, and I find that instead of finding reasons… read more

Reviewed By: Rachelle Dodson, parent of a Mixed Breed
8/10   Good reimbursements,
I am in the health insurance business - but on the people side. When choosing a pet insurance, I did NOT want a scheduled plan such as VPI has. This type of plan pays a VERY small amount on what is typically a MUCH higher claim amount. The type of plan you want is the type of plan that Embrace offers - deductible and coinsurance based on the BILLED amount. My bluetick coonhound Georgie who is only 3… read more

Reviewed By: Patty Hook, parent of a Bluetick Coonhound
9/10   Great customer service,
This is my first experience with Pet Insurance, and so far, I'm very pleased. They don't have the integrated website features that other companies have, but this is more than made up for with the very responsive customer service. Claims are processed fairly and in a very timely manner. I recommend Embrace to anyone looking for a pet insurance company. Unfortunately Embrace isn't licensed by the state of… read more

Reviewed By: Daniel, parent of a Mixed Breed
10/10   Simply the BEST!!!,
Previously we had other health insurance for our dogs. The few times we had to make a claim, we were always diappointed - where did these figures come from? How can they pay us so little? When our new Rottweiler puppy was about to join our family, I really searched for pet insurance. They all seemed the same as what we had already experienced and then I read about Embrace. The notion of actually… read more

Reviewed By: Rochelle Himes
9/10   Great Coverage, Decent reimbursement Time,
Iíve had Embrace Pet Insurance for just over a year. I have 2 of my pets insured, about to insure a 3rd. Over all, the company is great! They have awesome customer service, have never had an issue with coverage, and although pricier than others, I find it to cover more than other companies. Their wellness coverage is great, especially the new $400 planÖ perfect plan to be able to get annual vaccines and… read more

Reviewed By: Mommy of 3, parent of a Mixed Breed

Review Embrace review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name

Tell us about your pet
Type: Dog     Cat
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
Claim amount
Time taken to handle claim
Verify that you are a customer
I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.

We have zero tolerance for fake reviews!

A message to pet insurance management: please do not submit a review! We consider these submissions fraudulent and will immediately remove these from our site.

While we support your efforts to encourage honest feedback from customers, we encourage you to submit information here