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Embrace Pet Insurance


4530 Richmond Street
Cleveland, OH 44128
phone: 800-511-9172
website: http://www.embracepetinsurance.com
claim form

Embrace offers accident and illness coverage in all 50 states and DC. Policies provide coverage for hereditary, genetic and congenital conditions and can be customized to fit all budgets and needs.

Embrace also offers an optional Wellness Rewards program to cover everyday veterinary care.

Embrace asks every claimant to review her Embrace experience using a link to this website, whether she was reimbursed a large or a small amount, or nothing at all. Embrace never has and never will pay for reviews.
Customer Ratings
60 days 1 year Lifetime
Rating 9.4 9.4 9.2
Count 237 1427 6556
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Reviews of Embrace

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1/10   Embrace, 7/22/2017

Reviewed By: Anonymus, Recommend: N

It is not very surprising that after you have sign in with them and make your first claim, they deny your prescription because you are not cover by it. What is good a Policy if your bring your pet to your Vet and prescriptions are not included????
Injury/Illness: Preventing care   Breed: Mixed Breed dog
Claim Amount: under $100   Age of Pet: 1 - 8
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10/10   Satisfied Customer, 7/8/2017

Reviewed By: David Leff, Recommend: Y

Thank you for expediting our claim and the follow-up communication through our email.
Injury/Illness: urinary tract infection   Breed: Dachshund
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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9/10   GREAT SERVICE, 7/8/2017

Reviewed By: DIANE BOWMAN, Recommend: Y

Had a bad time getting paperwork faxed to them but after they received it...it went pretty fast.
Injury/Illness: cracked tooth/extraction of 2 teeth   Breed: Beagle
Claim Amount: $500 - $1000   Age of Pet: over 8 years
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10/10   Very Satisfied!, 7/7/2017

Reviewed By: Cecilia , Recommend: Y

Embrace has been wonderful! Helpful and kind when you call and online is easy, user-friendly and fast! Great turn around time and love that they stay connected throughout the process!
Injury/Illness: gastritis/vomiting   Breed: Labrador Retriever
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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10/10   The friendliest company , 7/7/2017

Reviewed By: Megan ryan , Recommend: Y

I think you are wonderful. I've only been with you since May however you have always answered all my questions and concerns right away, I just had my dog in the vet for a wellness visit and everything was covered! I have already had multiple people ask about this company and I know they were going to look into it. Thank you!
Injury/Illness: Wellness   Breed: Mixed Breed dog
Claim Amount: $100 - $500   Age of Pet: 1 - 8
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Read More Reviews...


Go To: embracepetinsurance.com


Most Helpful Reviews


10/10   More coverage than anyone else out there!,
This is my first go round with pet insurance, and I got into it a little late in the game (after my dog was already having some health issues). Embrace was the ONLY pet insurance company I could find that would even consider covering a pre-existing condition if it was considered curable. I find that when I submit claims, they are processed within about 2 weeks, and I find that instead of finding reasons… read more

Reviewed By: Rachelle Dodson, parent of a Mixed Breed
 
8/10   Good reimbursements,
I am in the health insurance business - but on the people side. When choosing a pet insurance, I did NOT want a scheduled plan such as VPI has. This type of plan pays a VERY small amount on what is typically a MUCH higher claim amount. The type of plan you want is the type of plan that Embrace offers - deductible and coinsurance based on the BILLED amount. My bluetick coonhound Georgie who is only 3… read more

Reviewed By: Patty Hook, parent of a Bluetick Coonhound
 
9/10   Great customer service,
This is my first experience with Pet Insurance, and so far, I'm very pleased. They don't have the integrated website features that other companies have, but this is more than made up for with the very responsive customer service. Claims are processed fairly and in a very timely manner. I recommend Embrace to anyone looking for a pet insurance company. Unfortunately Embrace isn't licensed by the state of… read more

Reviewed By: Daniel, parent of a Mixed Breed
 
10/10   Simply the BEST!!!,
Previously we had other health insurance for our dogs. The few times we had to make a claim, we were always diappointed - where did these figures come from? How can they pay us so little? When our new Rottweiler puppy was about to join our family, I really searched for pet insurance. They all seemed the same as what we had already experienced and then I read about Embrace. The notion of actually… read more

Reviewed By: Rochelle Himes
 
9/10   Great Coverage, Decent reimbursement Time,
Iíve had Embrace Pet Insurance for just over a year. I have 2 of my pets insured, about to insure a 3rd. Over all, the company is great! They have awesome customer service, have never had an issue with coverage, and although pricier than others, I find it to cover more than other companies. Their wellness coverage is great, especially the new $400 planÖ perfect plan to be able to get annual vaccines and… read more

Reviewed By: Mommy of 3, parent of a Mixed Breed
 


Review Embrace review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
Verify that you are a customer
I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

We have zero tolerance for fake reviews!

A message to pet insurance management: please do not submit a review! We consider these submissions fraudulent and will immediately remove these from our site.

While we support your efforts to encourage honest feedback from customers, we encourage you to submit information here