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Breeds > Dachshund > Reviews

Pet Insurance Reviews from Dachshund Owners


10/10   Very Grateful!
I was terrified when my dog was diagnosed with intervertebral disc disease. I hated seeing my poor boy in pain and I also had to worry about how I could pay for all of the treatments. Embrace has been very helpful in reimbursing me very quickly. I was initially confused about the process, but I spoke to someone on the phone who was very patient and explained things very clearly to me. I appreciate Embrace and would recommend them to anyone with pets!
Company: Embrace   Injury/Illness: intervertebral disc disease   Breed: Dachshund
Claim Amount: $100 - $500   Age of Pet: 1 - 8
Sydney, 6/22/2016
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10/10   Pet insurance with a heart
I have two miniature dachshunds and they are my pride and joy. Before I got them I did a lot of research on which breed would best suit my lifestyle, and all books about dachshunds mention that back problems (IVDD specifically) are a real risk. I have wanted a dog for all of my life but have always considered them to be a responsibility to be taken very seriously. Although I am now in a great situation to finally have pets, an expensive vet bill is still a risk (and IVDD treatments can cost up to $10,000). Getting a pet insurance was therefore a no brainer for us. Because my husband and I are with USAA, we were recommended Embrace Insurance. After doing some research, it seemed like one of the best pet insurance out there. We have been very diligent in sending Embrace any update (microchip and neuter status), and waived the waiting period for both our dogs by submitting an orthopedic exam from our vet. Last month, Cashew started acting weird and was diagnosed with paraparesis, a sign of IVDD. Our vet recommended immediate action for his pain and comfort, as well as a solid rehab program for the future. When I called Embrace to check that these items would be covered, they were extremely helpful on the phone as well as compassionate (it was a really hard time for me, knowing that my baby was in pain). I also asked my vet to fill in the pre-certification form for all our future expenses, including acupuncture, laser therapy, electrical stimulation and a complete rehab package, and got a very quick response from Embrace that it would be covered. It's now been more than three weeks since Cashew's condition has been diagnosed and he is back at 95%!! Our vet has done a fabulous job, but Embrace also deserve a huge thank you. They were quick and lovely to deal with, and I cannot recommend them enough. In my opinion, being worried about your pet's health is horrible enough, being worried about paying for care is a nightmare you really don't need. Embrace made it so that I could concentrate on the important things and do whatever was necessary for my baby to get better!
Company: Embrace   Injury/Illness: Paraperesis   Breed: Dachshund
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
Camille, 6/15/2016
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10/10   Claim Covered
My Dog has had so many health problems over the last year. When I got Embrace Pet Insurance I had no idea a month later my Dog would rupture a disk and need spinal cord surgery. It was extremely expensive and because I hadn't done the Orthopedic Waiver in time, it wasn't covered. I was very upset and asked myself what the point of having Insurance was and almost cancelled it. One year later (last month) my pet had a hip injury and when the Vet went to do an x-ray they found he had bladder stones and an enlarged liver. They had to do surgery to remove the stones and a liver biopsy to find out more info on the liver. And it was COVERED! I was very happy I kept the insurance since the surgery was $3k. We are still having to do more testing on the liver side (which will hopefully be covered). But everything I've been paying to Embrace has been worth it. They also cover taxes when they pay out a claim which I really appreciate. Even though that's a small portion, to me it shows the quality of the organization and customer service. Also, any time I have ever reached out to them they are always very professional and genuine. You can tell they want to be able to help as much as they can, even if they can't always tell you the answer you want to hear.
Company: Embrace   Injury/Illness: bladder renal (kidney)   Breed: Dachshund
Claim Amount: over $1000   Age of Pet: over 8 years
Chelsea, 6/13/2016
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10/10   PetsBest is truly the BEST
This was a wellness for my Dog Cowboy. I emailed the claim that same day which was a Wednesday and received my money that following Monday directly deposited into my bank account. I highly recommend PetsBest insurance not only for accident but for wellness too.
Company: Pets Best   Injury/Illness: Wellness visit   Breed: Dachshund
Claim Amount: $100 - $500   Age of Pet: 1 - 8
Leslie E, 6/10/2016
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10/10   Wow! What great customer service!
My call to customer service was of a general nature, but I was thrilled with the help I received from Heather as well as with her upbeat attitude. She was a really terrific rep to me as well as an exemplary rep to Pet Plan.
Company: PetPlan   Injury/Illness: No claim   Breed: Dachshund
Claim Amount: under $100   Age of Pet: 1 - 8
Andrea Davis, 6/6/2016
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10/10   I was totally amazed and thankful!
A visit to our vet for a dental cleaning for my dachshund Pretzel, turned into us being sent to a specialty clinic in Chicago and with Pretzel being diagnosed with a brain tumor and given 6 months to live without treatment. Thanks to ASPCA, she has just finished her 16 radiation treatments and will finish her chemo treatments next week. I was amazed at what I have been reimbursed for treatments and medications and was taken back when a representative called just to see how Pretzel was doing. Thank you ASPCA!
Company: ASPCA   Injury/Illness: Brain tumor   Breed: Dachshund
Claim Amount: over $1000   Age of Pet: 1 - 8
Donna Gescheidler, 5/27/2016
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10/10   New Customer
I had signed up my puppy for insurance with Embrace - within 4 months we had 2 unfortunate medical emergencies and the claims were submitted to Embrace - within 3 weeks after the claim I had a reimbursement check in my hand. No questions asked even though her diagnosis is still an Unknown. Highly Recommend this Insurance Company!!
Company: Embrace   Injury/Illness: Anaphylactic Shock   Breed: Dachshund
Claim Amount: over $1000   Age of Pet: under a year
Rebecca Navarre, 5/26/2016
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