Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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if I could share one thing to a new Pet Parent...
You need this and you will NEVER be sorry. Our family uses Nationwide Pet Insurance and I can't imagine how I would have been able to make it through the bills otherwise. Thor, and his predecessors, have been carried on this Health Insurance and it has literally made the difference between life and death. That was without exaggeration. Thank you so much for Nationwide Pet Insurance!!
Insurer: Nationwide
By: Laura
Wonderful!
I have been nothing but please since purchasing pet insurance for our two dogs. Every experience has been awesome and we are so glad we went with Nationwide!
Insurer: Nationwide
By: Angela
Wouldn’t have a pet without insurance=
We have had ASPCA pet insurance for 4 years. I wouldn’t have pet with out having pet insurance. It’s a GREAT peace of mind. You never know when an illness or accident will happen. ASPCA always handle our claims quickly. We are paid quickly. If they are any delays we are informed that they are getting more information from the doctor. I would recommend ASPCA to any pet owner.
Insurer: ASPCA
By: Glenda
Thank You Nationwide
I was ready to cancel my pet insurance with VPI after getting little to no benefits from it ...and then Nationwide took over & I’ve been reimbursed for a good portion of several recent vet emergencies! Finally! Thank You Nationwide!! You rock!
Insurer: Nationwide
By: Cottle
Reimbursement of veterinarian expenses couldn’t have gone better
My dog recently had surgery on his ACL. I was a little worried that Nationwide would give me a hard time about reimbursing me for my expenses. I was pleasantly surprised! No questions asked, Nationwide processed the claim and I was reimbursed per my insurance plan’s stipulations in less than a month! I am very satisfied with Nationwide and recommend Nationwide to anyone with a pet.
Insurer: Nationwide
By: Matt
My first claim was paid
We just got pet insurance for the first time last year. Our cat recently had a puncture wound under his chin and we had multiple visits to the vet. Just submitted the claims three days ago and upon receipt of an email from Pets Best, expected they would’ve found a reason to deny the claim. Instead after the deductible and other appropriate exclusions, the claim was approved. I am pleasantly surprised and appreciative.
Insurer: Pets Best
By: Jessica
Fast, friendly, helpful customer service!
Fast, friendly, helpful customer service!
Insurer: ASPCA
By: Scott
I’m satisfied
I’m very pleased with Nationwide handling my claims. I was a little hesitant to get an insurance for my dog but now I have a piece of mind knowing that Bella will be taking care off.
Insurer: Nationwide
By: Sonia
Just the best!!!
I have been with Nationwide before it was Nationwide. Don't think twice about insuring your pet because they are extremely proficient and fair. My dog is now 13 and is getting the quality care he deserves because he's insured...!!!
Insurer: Nationwide
By: marla