Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,004 total
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Awesome service as usual.
Quick service, good communication, great company.
Insurer: Trupanion
By: Marc
Excellent service quick response with claims
Excellent service quick response with claims
Insurer: Trupanion
By: Thomas
Highly recommend Trupanion!
Exceptional. Fantastic response time unless it's an appeal, you really need to work on that part.
Insurer: Trupanion
By: Anita
Wonderful company.
As always Trupanion was timely and fully informed me.
Insurer: Trupanion
By: Martha
Could No Be Happier
Already recommend to several people in my vet's office. Everyone treats you wonderfully and the claims are processed in record time. Thanks for such a great experience.
Insurer: Trupanion
By: Valerie
Friendly and helpful customer service.
Friendly and helpful customer service. First claim was surprisingly quick.
Insurer: Trupanion
By: Michael
Kind words kind thoughts
Kind words, kind thoughts, felt like they truly care about the well being of our furry family members !
Insurer: Trupanion
By: Wade
The rep was SO kind
The rep was SO kind, empathetic, and way more supportive of me emotionally than I ever expected or imagined! He even used my pet's name and wished him a speedy recovery!
Insurer: Trupanion
By: Carrie