Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,026 total


October 15, 2019

Don’t waste time; get your Nationwide pet insurance. Best decision I made for myself and dog!

Nationwide is pet insurance I will keep always. Claims are easy to file and get reimbursement. Representatives are easy to speak with on the phone as well.

Insurer: Nationwide

By: Gina

Useful
October 15, 2019

Great service with easy to file claims!

Service with Nationwide has been great for our dog Franklin. I love how easy it is to submit a claim for visits with the vet. My wife and I are expecting a baby soon, so having great insurance for our puppy makes it much easier to save money for our newest addition to the family! Thank you for the help Nationwide!!!

Insurer: Nationwide

By: Daniel

Useful
October 15, 2019

Absolutely fabulous, great coverage and always so helpful. Thank you!

This is a great company, the coverage is fantastic. And they are always so helpful when I have a question or any issues. I am thankful to have them backing my pet! Thank you so much

Insurer: Nationwide

By: Nikki

Useful
October 15, 2019

Severe colitis

Excellent, caring customer service & help with claim.

Insurer: Nationwide

By: William

Useful
October 15, 2019

I could not be happier that Nationwide is my pet insurer

With Nationwide, I never have to worry about my pet's medical bills. The claim process is effortless and the service I receive is exceptional. I highly recommend them to anyone who wants peace of mind when it comes to their pet's health. I have been with Nationwide for approximately 5 years and have never had any regrets. One of the best decisions I've ever made.

Insurer: Nationwide

By: Helen

Useful
October 15, 2019

Incredible

Incredible service. Thank you. This type of service is unheard of in this day and age. It was fast, and the first question asked when they called was about how my dog was doing!!!

Insurer: Trupanion

By: Paul

Useful
October 15, 2019

Outstanding Company

Trupanion is such a great company. They continue to impress me with their efficient, prompt service. I could not take care of my dog's health issues without their excellent coverage.

Insurer: Trupanion

By: Kathy

Useful
October 15, 2019

Great Pet Health Insurance

Office submitted claim.. no hassle .... support is great too!

Insurer: Trupanion

By: Paula

Useful
October 15, 2019

Great customer service great care great ease of online claims My only reason for not giving a 10 it's just difficult when things are pre-existing conditions but I get it that's insurance.

Great customer service great care great ease of online claims My only reason for not giving a 10 it's just difficult when things are preexisting conditions but I get it that's insurance.

Insurer: Trupanion

By: Heidi

Useful
October 15, 2019

I love pets best

I am so happy I found you! Your posses is so easy to use. You are fair and don't try to weasel out of claims like many companies do.

Insurer: Pets Best

By: Matthew

Useful

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