Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Trupanion is AWESOME
WOW....what a great experience with Trupanion. The support was awesome. I submitted a number of claims and had checks back in 1 week. Thanks Trupanion!!
Insurer: Trupanion
By: Laurie
Great service clear understanding assistance
Great service, clear understanding assistance
Insurer: Trupanion Canada
By:
always helpful and ease of filing a claim
always helpful and ease of filing a claim
Insurer: Trupanion
By:
Anytime I call about a question the staff is extremely helpful patient and answers all my questions.
Anytime I call about a question, the staff is extremely helpful, patient and answers all my questions.
Insurer: Trupanion
By: Ede
Happy pet owner
Trupanion makes every step super easy. They take the stress out of submitting claims and are so friendly and nice to communicate with. I recommend them to all pet owners.
Insurer: Trupanion
By: Margaret
I've been very happy with Trupanion in the past.
I've been very happy with Trupanion in the past. In fact, I suggest that it was offered at my workplace, Solix, Inc and to my vet at Mountainview Veterinary Hospital. If fact, that is why you have that account.
Insurer: Trupanion
By: Lucy
Mike Griffin
quick response was appreciated
Insurer: Trupanion
By: Michael
Submitted claims.
Submitted claims. I like that you always acknowledge receipt. Claims are processed in a timely manner. Always a good experience
Insurer: Trupanion
By: Monica
The amount we pay versus what is covered plus everything that is covered is exceptional!
The amount we pay versus what is covered plus everything that is covered is exceptional! On top of that if I have a question it's so easy to get an answer!
Insurer: Trupanion
By: