Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Excellent
They keep you posted on your claims, very efficient!
Insurer: Nationwide
By: mary
Great company to have working for you
Thank you for being so prompt and responsive when our little lady has a problem
Insurer: Figo
By: Kenneth
Nationwide Pet Insurance is an awesome company to have for your pet!
It is a pleasure doing business with a company that is polite, efficient and always responds to our claims immediately!
Insurer: Nationwide
By: Judy
My claim was submitted & after reviewing it, Nationwide paid the amount indicated on the claim form. I am so happy with them!!
My claim was submitted & after reviewing it, Nationwide paid the amount indicated on the claim form. I am so happy with Nationwide & have been with them since Kahlua was a pup. Best decision ever!!
Insurer: Nationwide
By: LINDA
Very excellent service and followup to claims
Great Service
Insurer: Nationwide
By: william
Great insurance plan
so pleased that I switched from another company to Nationwide for both of my dogs...submitting claims are a snap!
Insurer: Nationwide
By: Alicia
Easy, helpful, thoughtful
Not only did my healthy paws completely save my butt with their coverage of my dogs emergency biopsy, they emailed me afterwards asking how my dog was recovering:) can’t recommend more
Insurer: Healthy Paws
By: Carly
So fast and easy to work with!
If you need pre-approval they are super easy to work with and guide you through every step. If it is a normal claim, it is so easy to submit and you get your money back in days. Would highly recommend!
Insurer: Figo
By: Jen
Wonderful Option
Insurance for our pup has been invaluable. It's been so helpful having someone to call for any questions and financial help with the costs that new puppies typically incur.
Insurer: Nationwide
By: Valerie
Responsive
My experience for recent claim filed found Nationwide to be responsive and kept the claim process simple
Insurer: Nationwide
By: Jeanne