Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Outstanding Pet Insurance Co
Ease of filing a claim and fast service really like the company
Insurer: Nationwide
By: Evelyn
I'd be lost without Nationwide!
Nationwide is my partner in my pet's health. I couldn't do it without them!
Insurer: Nationwide
By: Kathy
Thank you for being the best. You give me such peace of mind knowing how Cally and I can always count on you.
Insuring my amazing pet with nationwide is one of the best things I have ever done. You guys excel at customer service and you have always been so great reimbursing my vet bills. I don’t know how Cally or I would survive without you. Thank you.
Insurer: Nationwide
By: Pamela
Thank goodness!
My biggest challenge when visiting the vet is paying the bill. Specifically, the "fun" challenge is to not let on that I'm panicking inside! Thank goodness for pet insurance, and thank goodness for Nationwide that makes it so easy to submit claims followed by surprisingly quick service! With Aloha! Neal
Insurer: Nationwide
By: Neal
everyone is very nice but getting started was confusing for us.
Sadie is very happy we got insurance for her! I have been very happy with Nationwide Pet Ins., very considerate people and so for the reimbursements are going good!
Insurer: Nationwide
By: Judith
My puppy is in good hands with his vet and Nationwide
I am so appreciative of the fabulous service Nationwide provides. I can relax knowing that my "baby" is well cared for the worry of the cost.
Insurer: Nationwide
By: Allyson
Nationwide never disappoints - super quick to respond and worth it!
I have been with Nationwide for Bailey's insurance needs for going on 5 years now and it's the best. Submitting claims is super easy ad getting reimbursed even easier - they are so quick!
Insurer: Nationwide
By: Cheryl
Surprisingly Awesome!
Nationwide Pet Insurance has been amazing in their simple, easy, caring process of supporting my pet. I was fully expecting some level of push-back, questioning, limitations on coverage, etc (typical experience with insurance of any kind!) when I submitted my invoices for a major surgery. I was delighted when a prompt response and check for the full 90% coverage came back to me. Subsequent invoices for vet visits following the big surgery have been equally as easy. Thank You Nationwide for providing support as it should be, it's been totally worth it!.
Insurer: Nationwide
By: Anne
Worth the money
We are happy with your service. It really helps us to take the best care of Bsiley,
Insurer: Nationwide
By: Ron
Fast and easy support!
Fast and easy support with straightforward process.
Insurer: Nationwide
By: Melissa