Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Nationwide is there for you both in good times and bad.
Nationwide has helped me with my pet’s problems, whether it’s a routine check-up or her surgery. They are courteous, prompt, and helpful.
Insurer: Nationwide
By: Sharyn
Amazing Company Product
AMAZING PEOPLE The best ever !!!!! wonderful people, easy to fill out form, Never had a problem would never be without them joe
Insurer: Nationwide
By: joe
HealthyPaws rocks!
When my dog recently had a nasty bout of colitis and needed two emergency vet visits, a specialist visit, diagnostic testing and medications, I learned the value of pet insurance. HealthyPaws made it easy to submit the claims, kept me informed about my claim progress, and quickly reimbursed 80%. Thank you, HealthyPaws, for helping me get the best care for my four-footed furry friend! It made all the difference.
Insurer: Healthy Paws
By: Laura
quick and easy filing, fast response and resolution!
I appreciate the convenience of filing the claim and the fast response and resolution!
Insurer: Nationwide
By: Matt
Very happy with Healthy Paws Pet insurance
Graycie our rescue pit bull mix had to have leg surgery on one leg then the other within just a few months apart. Healthy Paws paid the claims quickly. Not sure what I would have done without them. The claims are very easy to submit and they are very easy to work with. Very glad I bought Healthy Paws pet insurance!
Insurer: Healthy Paws
By: Ramelle
Excellent support and service, very caring
Expeditious claim processing. Thoughtful and caring support staff. Just a pleasure
Insurer: Nationwide
By: michele
Always Quick & Easy Claims
I am always amazed over how easy it and fast the claims process is at Nationwide. I'll never use another insurance provider for my pets. They are the best.
Insurer: Nationwide
By: Kathy
I recommend Nationwide Pet Insurance for every Pet! I will always have pet insurance for my fur baby!
I am so happy with the Service and reliability of Nationwide Pet Insurance. Fast processing of Claims, super customer Service (via phone and email). I will never be without pet insurance for my pet. Thank you!
Insurer: Nationwide
By: Susan
The Best!
Thank you for everything Nationwide! Apollo is happy and healthy thanks to his insurance! We appreciate the timely payment and your amazing customer service!
Insurer: Nationwide
By: Tracy
Great insurer; I wouldn't use any other company
Unfortunately, we've had a lot of medical bills for our dog. We've had Figo since we got hm as a puppy, and they have always paid out with no hassles and really quickly on claims that are covered by our policy . The few times I've called them for info, they've been really helpful. I highly recommend them to any pet owner.
Insurer: Figo
By: Steve