Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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You are a great company and handle all of our claims in a timely manner.
I wouldn’t go with any one else but Nationwide. You handle our claims quickly and accurately. Great company to work with.
Insurer: Nationwide
By: Sherijo
Very good as I went to the Vet with a very sick dog was advised to go.
Very good as I went to the Vet with a very sick dog was advised to go. To critical care. I emailed you and everything went very smoothly. Bella was in the hospital 6 days and thanks to you she is on the mead
Insurer: Trupanion Canada
By:
They are always true to their words.
They are always true to their words. They all nice, friendly and explain everything my rights as a pet owner with my baby's insurance.
Insurer: Trupanion
By:
Satisfied customer.
Trupanion is the best. Easy to file claims. The staff is considerate and very caring.
Insurer: Trupanion
By:
Good service
Great service. The turnaround with the Reimbursed check was fast. Thank you
Insurer: Nationwide
By: Shellie
Very happy
Nationwide has made every step of the process quick and easy, taking the stress out of vet bills.
Insurer: Nationwide
By: Sarah
Get this coverage NOW
We've had Trupanion for years, last September he suffered from his first ear hematoma. His left ear underwent multiple surgeries then his right ear blew up... Multiple procedures all failed. We had to finally 'crop' his one ear. Trupanion quickly covered the claim no issues no hassles. They have been there with my whole pack since they were puppies. Multiple TPLO surgeries, injuries and even 'discussions' between pack members. We've rescued multiple dogs and always recommend Trupanion to adopters. This company truly cares about your pet, and stat with them for life....with lifetime coverage of covered items.
Insurer: Trupanion
By: Paul
Best service!
Healthy Paws is very easy to work with and the service is wonderful! Very fast and they are so responsive. I highly recommend them.
Insurer: Healthy Paws
By: barb
Satisfied.
Great to do business, very friendly and helpful.
Insurer: Trupanion
By: Brian
Caring
Very caring. Answered all my question. Processed my claim as quickly as they could. Easy to check status of claims and talk to someone when needed.
Insurer: Nationwide
By: Stephanie