Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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The Best!
I love the fact that you are so quick to respond. It eases the burden during times of stress. Thank you so much!
Insurer: Trupanion
By: Christine
HE WAS VERY FRIENDLY AND NICE.
HE WAS VERY FRIENDLY AND NICE...
Insurer: Trupanion
By: Laura
She answered every question and was extremely polite!
She answered every question and was extremely polite!
Insurer: Trupanion
By: Joy
Love Trupanion!
I have placed several claims over the years with Trupanion with 4 dogs - the claims experience has always been amazing and service and kindness wonderful! I recently had to have an MRI done which can be expensive, the claim was approved in 1 day, and I am so glad I have Trupanion and can make the decision to have the best treatments for my dogs. Would highly recommend (and have) to anyone!
Insurer: Trupanion
By: Christina
Wonderfully Helpful Insurance
Nationwide makes my life easier. Vets are expensive and I appreciate the help I get from Nationwide. Finally a claim is quick and easy. Thank you.
Insurer: Nationwide
By: Teresa
No problem with claims smooth
Great service
Insurer: Nationwide
By: Don
Claim / response feedback
Easy, quick to complete and release funds for claim. Seamless!
Insurer: Nationwide
By: Kim
Best Pet Insurance
Highly recommend! Efficient, fast, ease of claim and fantastic customer service.
Insurer: Nationwide
By: Soraida
Embrace The Best
My dog is a Great Dane who was very healthy for the first few years of his life, then it seemed that everything happened to him. I researched lots of pet insurance companies and Embrace Pet insurance seemed like the best bet for us. It has been a great company. When I purchased the policy over 6 years ago I remembered they said "we pay what you expect us to pay" and they do. I ALWAYS encourage people to purchase Embrace for their pets. Without it I don't know what I would have done. I can't say enough nice things about this company. Claims are promptly paid so I don't have to stress over that while trying to care for a sick, giant dog. If I have any complaint it would be that they need to have "hand out literature" in the vet's offices, and feed stores because I spend a lot of time encouraging people to purchase an Embrace policy for their pets. Thank you Embrace, you have been a life saver. Really
Insurer: Embrace
By: MARIETTA
Excellent
This is the best insurance we can get for ours fur kids , I wish my personal insurance bring the same servicie jaja
Insurer: Nationwide
By: Alexandra