Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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NationWide Pet Insurance is the best and you ROCK.
NationWide is doing great to help pet parents by ensuring our claims are processed in an expedient manner. This helps a lot to reduce the stress and anxiety while coping with the pet's illness or injury
Insurer: Nationwide
By: Manorama
So glad we enrolled out beloved Picasso with Nationwide pet insurance
Nationwide has been very helpful in reimbursing us the most of the medical expenses incurred when our pet dog Picasso became ill. He is doing well and recovering nicely from the last two medical events. We really appreciate the follow-up as well!
Insurer: Nationwide
By: Joseph
Easy Pet Insurance company to deal with.
The Vet call service (855-331-2833) has been very helpful in answering any concerns I had with my dog.
Insurer: Nationwide
By: Vito
It has been so easy to get my claims paid and such a relief not to worry about being able to afford care for my puppy.
Nationwide has been fantastic. I don't have to stress about paying for care and they make it very easy to submit the claim via an app. I have always received my payment within a week. Best thing I ever did for my puppy and I recommend everyone get pet insurance through Nationwide.
Insurer: Nationwide
By: Renee
Consistently Excellent
As first time fur parents to a perfectly imperfect girl with my same name we have been so pleased with Nationwide as our insurer. It has taken the guesswork out of whether or not we need to take Dixie to the vet for various injuries or illnesses. We just go. The claim process is easy and the turnaround time for reimbursement is fantastic.
Insurer: Nationwide
By: Dixie
Great coverage. Excellent Service. Quick turnaround.
I have only great things to say. I’ve been very pleased with overall service.
Insurer: Nationwide
By: Shari
Great Company
Very happy with the ease of filing a claim. I also like that the company keeps you informed of the processing.
Insurer: Nationwide
By: Kathleen
Claim handling made easy
Unfortunately our pup gets into trouble regularly! Nationwide has been great with all claim handling. And customer service was really supportive and just nice. Everything solved so far... way to go!!
Insurer: Nationwide
By: Anne
Hands down the best pet insurance company!
Professional, efficient, and always available to answer questions. i am the Vice President of a cat/kitten rescue in VA Beach and I recommend Nationwide to everyone that volunteers and adopts with us!
Insurer: Nationwide
By: Kathleen
Seamless Process
My husband and I are thrilled with the coverage we receive from Nationwide. We have used Nationwide for two of our dogs over the past 15 years. The process is simple to follow and the reimbursement timeframe is quick and easy. Customer service is excellent and the resources on their website is helpful. I would highly recommend this company.
Insurer: Nationwide
By: Sheryl