Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


June 10, 2020

Love having this pet insurance, they make the claim process quick and easy. Has saved me hundreds maybe thousands of dollars

Quick easy claim process, they are quick to respond. Reimbursement deposited directly into my account within few weeks.

Insurer: Nationwide

By: Consuelo

Useful
June 10, 2020

Excellent administrative assistance

Embrace team was very quick to help with getting a pre-certification that needed quick attention before a fast approaching and expensive surgery. Also good to know that our claim will be reimbursed by 80% (about $5,000)!

Insurer: Embrace

By: Greg

Useful
June 10, 2020

Wow so impressed!

Really impressed! The claim process was seamless and easy!

Insurer: Nationwide

By: Arlene

Useful
June 10, 2020

excellent service

Always very helpful with questions and claims are processed very quickly :-)

Insurer: Nationwide

By: Laura

Useful
June 10, 2020

Nationwide has been excellent !

Excellent company to work with. Simple to file a claim

Insurer: Nationwide

By: Karen

Useful
June 10, 2020

Best Pet Insurance!

I have had Nationwide Insurance for 15+ years and have enjoyed the ease of filing claims and the speed in which they’ve been processed! Such peace of mind!

Insurer: Nationwide

By: Elissa

Useful
June 10, 2020

Nationwide makes Insurance Claims super easy to file!

Filing claims with Nationwide has been a super easy process. Claims are handled with incredible speed. Very happy customer.

Insurer: Nationwide

By: Alba

Useful
June 10, 2020

Nationwide os a very wll run insurance company

I have not had any problems dealing with Nationwide.

Insurer: Nationwide

By: Larry

Useful
June 10, 2020

Best Investment Ever

I have been extremely pleased with the coverage and care both my dogs receive. Filing a claim is easy and the response is almost immediate. It is one of the best investments of money I've ever made.

Insurer: Nationwide

By: Timothy

Useful
June 10, 2020

Glad I sign up for my dog insurance

They are great! Easy to claim and are fast. Great work.

Insurer: Nationwide

By: Lynne

Useful

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