Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Puts my mind at ease
I love Nationwide. Prices are great. Coverage is great. So easy to file a claim and you get paid quickly on your claim. But best of all its piece of mind knowing that with Nationwide i dont have to worry if i can afford to get my girl the vet care she needs.
Insurer: Nationwide
By: Theresa
AMAZING AND QUICK
I have been very lucky and have never had to use my pet insurance, until my beloved cat started to struggle with her breathing. It was such a scary and emotional time. However, Nationwide processed my claim and I received 90% of the fees within a week! The system was very user friendly and I was thoroughly impressed. You really did make a very difficult time a straight forward experience when it came to claming. Thank you, sincerely!
Insurer: Nationwide
By: Michelle
Mationwide Pet Incurance
I have had Nationwide Pet Insurance for my pets since 2017. I am really happy with the plan overall, my issue is that it take to much time to turn claims around. The company's plans are comprehensive and cover most things. I would recommend.
Insurer: Nationwide
By: Lisa
Going above and beyond!
I called to get some information on my premium and the representative that I spoke with (Deb) went above and beyond by finding the information that I was looking for, as well as doing some extra research and giving me some additional advice regarding my account. She was very thorough and very efficient. Thank you!
Insurer: Pets Plus Us
By: Kimberley
I'm very pleased with Nationwide Pet Insurance
I am very happy with Nationwide and I have recommended it when ever asked about pet insurance.
Insurer: Nationwide
By: Kathleen
Nationwide Pet Insurance
I have been very glad to have Nationwide for my pet. I like the improvements made to the website and improving the claim process.
Insurer: Nationwide
By: Angela
Nationwide Pet Insurance was the best decision I’ve ever made!
I highly recommend Nationwide Pet Insurance! Filing a claim is easy and you get a quick response & payout! Alexis Hatzis
Insurer: Nationwide
By: Alexis
Nationwide IS the #1 pet insurance for us!
We have had our pups with Nationwide for many years now and they have ALWAYS been there for us during our pet vet needs. Two years ago, our pup had an unfortunate situation in which her back was broken. She needed an emergency hemilaminectomy and extensive back surgery in order to survive. The bill was over $8000 and Nationwide paid immediately. All except my potion which was pennies compared to the total. I wouldn't go anywhere else. I was previously with another company that did not compare. Nationwide is hands down the most efficient, the most responsive, and the most swift in handling claims. Now that you can email claims, its 10 times better!
Insurer: Nationwide
By: Tracee
Great reimbursement! No hassles.
I don't have to think twice about taking my dog to the vet if anything is wrong with him. The reimbursement is easy and timely. I love that preventative health care is included. Many humans don't have this level of coverage!
Insurer: Nationwide
By: Kirsten