Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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How quick they were to go over…
How quick they were to go over everything and send us the check. Very easy to work with
Insurer: Spot
By: donna Zeigfinger
Lovely and Easy
Lovely and easy to deal with the people online and the app!
Insurer: MetLife
By: customer
That they will take care of your pets care asap while in 911
Thank you I can’t thank you guys enough
Insurer: MetLife
By: Carlina Rebeiro
Easy process for claims and fast…
Easy process for claims and fast reimbursement. My pup seems to have a very sensitive stomach and had several bouts of diarrhea requiring visits to the vet. I was afraid they might not cover the repeat visits but thankfully they did! We have her on a sensitive stomach diet now so hopefully no more issues!!! Thank you Fetch !
Insurer: Fetch
By: Laura
Excelente servicio y excelente atención
Excelente servicio y excelente atención
Insurer: Spot
By: omar cienfuegos
A fabulous person
A fabulous person. A true ambassador of FETCH. Professional and accurate with assisting me filing a claim. The best of the best. Thank You Kaitlyn.
Insurer: Fetch
By: Christopher Buemi
Aileen was great helped me pick out a…
Aileen was great helped me pick out a plan the best fits my cat Mr. Snuggles needs. To make sure he’s covered in the future if anything were to happen and for he’s routine vet visits.
Insurer: Fetch
By: Mallory Allison
Very professional and helpful.
Very professional and helpful.
Insurer: Nationwide
By: Richard
They process the claims fast and when…
They process the claims fast and when you call someone answers you right away and their coverage is comprehensive.
Insurer: Spot Canada
By: Spring