Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,968 total
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MetLife pet insurance is a lifesaver…
MetLife pet insurance is a lifesaver and are just amazing to work with. They make the process of filing claims and getting the funds for the claims simple. I couldn’t have asked for a better experience! Monty(my dog) and I thank you.
Insurer: MetLife
By: Houston
Prompt Payment
My dog had a surgical procedure. It was very easy to file my insurance claim and Healthy Paws insurance paid my claim promptly. Very happy with the service provided.
Insurer: Healthy Paws
By: Dena Bream
These guys are great
These guys are great - you send in the receipt from your vet and they respond quickly with the decision to reimburse some of your expenses based on your insurance plan. Easy claim submission process.
Insurer: Spot
By: Paul Phillips
Aileen was extremely helpful with…
Aileen was extremely helpful with picking out the right coverage for my 8 year old dog. She was considerate, kind, and thorough with any of my questions. Fetch is a great company with great customer service as well!
Insurer: Fetch
By: Claud
Great help!
He stayed on the line with me to ensure I was logged in and while I got a new quote online
Insurer: Sonnet
By: Jocelyn
My Ellee was scheduled for surgery and…
My Ellee was scheduled for surgery and the claim was approved in no time. Because of the insurance her surgery was affordable and her life is saved! I am so grateful for TRUPANION Insurace! THANK YOU guys🥳🌈🌺💕
Insurer: Trupanion
By: Iga Leigh
Great to work with
Great to work with, very easy to file a claim and communicate with you along the way. Payment where issued in a timely matter as well.
Insurer: MetLife
By: Brooke Baucom
Customer Service was polite and helpful.
Customer Service was polite and helpful.
Insurer: Nationwide
By: customer
Very helpful and easy to sign up my new…
Very helpful and easy to sign up my new pup.
Insurer: Nationwide
By: Catherine Stevens