Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,536 total


September 11, 2026

Worth it!

I'm so glad to have Pets Best to help with my dog's complex needs. I've always found the claims process easy to understand, and so far it's covered everything that I've expected it to. It's been very much worth the investment!

Insurer: Pets Best

By: Teresa

Useful
September 11, 2026

My experience with Pets Best

I have had to file several claims due to allergies and normal well being care. All claims were handled quickly and efficiently, This is my 5th dog but the only one I have used insurance with. I am so glad I decided to get insurance for him. Its really nice to get some of the money back I have to spend on the vet.

Insurer: Pets Best

Veterinarian: Loving Care Animal Hospital

By: Jayne

Useful
September 10, 2026

GREAT SERVICE

PETS BEST WAS VERY EASY TO WORK WITH. THEY REIMBURSED ACCORDING TO THE PLAN THAT I HAVE AND I AM VERY HAPPY WITH IT.

Insurer: Pets Best

Veterinarian: Home Veterinary Services

By: JEAN MARIE

Useful
September 10, 2026

vet team and insurance dream combo

We recently signed up our dog up for insurance due to rising cost of vet care. We had our dogs annual wellness exam two weeks after we signed up and were very pleased with the coverage of routine care and vaccines.

Useful
September 10, 2026

Cheaper rates but higher denials

Been with PetsBest for about 5 years now and they were good in the beginning with great premiums and approval for claims now our last few claims have been denied, our costs are skyrocketing and petsbest is becoming just another shitty insurance company more interested in quarterly profits than actually helping Americans and their pets.

Insurer: Pets Best

By: Luke

Useful
September 10, 2026

Sudden Epilepsy in our Husky

Out of no where our sweet boy had a seizure. We took him to the vet and they were able to give him temporary medicine. A few weeks later he had 6 seizures total and we had to take him into MedVet. We knew this would be an expensive process and we would not be able to keep up with these expenses without Pets Best. Our boy is doing well now and we get to tell everyone at the park how much he has benefited from having insurance. We will insurance our dogs for the rest of our lives!!!

Insurer: Pets Best

Veterinarian: Ivy Veterinary Care

By: Shayna

Useful
September 10, 2026

Pets Best is the Best!

We have had Pets Best since my delightful, but spoiled dog was in our possession at 10 weeks old I believe. Everything has been smooth, when claims were denied, it was clear as to why, I am happy with this Pet insurance. Pricing has increased as he's gotten older, disappointing as we've had very few claims. Other than how much price has been escalating each year, I am very pleased with Pets Best.

Insurer: Pets Best

By: Karin

Useful
September 08, 2026

Actually the best.

We became a Pets Best customer several years ago, mostly because the policy was affordable and it was good to feel like we could get some support if - or when - anything went wrong with one of our pets. We never imagined that our beloved dog Maggie would be diagnosed with bladder cancer, and she began a very long battle with it. The treatments were incredibly expensive, but she seemed to be responding well to them and we got many, many more beautiful months with her as a result. Pets Best was there the whole time - we'd make a claim for a chemo appointment, which was a simple form with the receipt attached, and before long, we'd get a confirmation that the claim was being processed, and then the money would show up in our bank. No arguments, no requests for onerous information or documents. This literally enabled us to say goodbye to our sweet girl in the gentlest way. That's priceless. Thank you.

Useful
September 05, 2026

Handy

The payment for our claim came at a very handy time for us, and it made us feel that having insurance was worthwhile.

Insurer: Pets Best

Veterinarian: Lake Animal Hospital

By: Debra

Useful
September 05, 2026

Recent Pets Best Claim

I've been very pleased with my Pets Best experience. As a first time policy holder, I appreciate the ease of submitting a claim. Like a lot of people, money is a concern. Having insurance for my dogs gives me some peace of mind in case of an emergency. I recommend the company often

Insurer: Pets Best

By: B

Useful

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