Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Pets Best Gave Us Peace of Mind Through Cancer—Twice
Pets Best has been there for us through two separate battles with cancer and has helped save our dog’s life both times. Having pet insurance has made an incredibly stressful and frightening experience a little easier because we could focus on getting our dog the care she needed instead of worrying about the financial burden. Although we hope we never hear the “C” word again, it brings us tremendous peace of mind knowing that if we do, Pets Best will be there to stand behind us. We are truly grateful for their support and highly recommend them to every pet owner.
Great pet insurance
I couldn’t be more pleased with this pet insurance coverage. Great price, filing claim super easier and reimbursement is very quick.
Awful
Every claim wether injury or otherwise was denied I’ve paid thousands of dollars over years and they reimbursed 228.00
Insurer: Pets Best
By: Jenna
PetsBest IS the BEST
We could not imagine having our two cats without Pets Best insurance. It’s so easy to file a claim, the options for premiums are fantastic, and we get payment from them so quickly, usually within a couple days!!
Pets Best is the Best!
"I have recommended Pets Best to several of my friends. This is the first time I have had insurance for any of my pets and over the years I have been with Pets Best, I have always thought it was one of the best decisions I have ever made. It turned out my little pup ended up getting cancer then after the cancer she ended up with a chronic illness. I would never have been able to afford all the medical for my pet without Pets Best!"
Claims
"My fur baby has been insured with pets best since he was 6 weeks old, all claims has been processed and paid without any problems, I'm so glad to be a very pleased customer of petsbest they are dependable and trustworthy. Not so happy about the premium. Premium doubles each renewal cycle. May have to drop the insurance next renewal. "
Insurer: Pets Best
By: Angela
Emergency visit
"What was supposed to be a simple neuter for my pet turned into a frightening emergency visit 5 days later. A second surgery was needed at a cost of $1500! I paid with my Care Credit card and submitted my paid invoice to Pets Best. Pets Best covered nearly ALL of it and sent the payment to my Care Credit account before my pets 14 day healing period was even over!!! Thankful for we have this insurance!!!"
Honest review
"While I feel the claims coverage is fair, I feel the increase in premiums each year I have to file a claim is predatory. Blaming it on "a greater use of modern veterinary medicine" is just a fancy way of saying because you used your coverage, we are going to make sure you pay loads more. From $191/qtr to $317/qtr should be criminal but here we are. At least my furbaby is still alive. "
Insurer: Pets Best
By: No
Happy Customer
"I've been very satisfied with Pet's Best and let everyone in my Doberman groups on all social media platforms know that I am happy with the customer service, coverage and cost. Any denied claim has been clear as to why and any non covered expense on the emergency visit and illnesses is very clear. I'll be with Pet's Best as long as I have my sweet little dog. Thank you for helping me keep him in good health!"
Iggy feels great!
Fast turnaround from claim to payment. Paid exactly what I expected. Insurance made all the difference for this sweet dog that was in need.