Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Beware if you have a larger than normal claim
I've been with Healthy Paws for 11+ years. For the majority of the time, the rates were fair and just. Overtime (not unexpected) my rates increased year after year. Again, not unexpected as my dog got older and inflation rises. However, not long ago they changed my policy from the original $200 deductible and 90% reimbursement to a $500 deductible and a 70% reimbursement. So basically charging me even more in addition to the yearly rate increases. They did this without notification, although I guess that wouldn't have made a difference. Over the years, they were quick to review my claim and send a direct deposit based on my invoices. All of those claims were for small amounts, the vast majority under $500. This year my dog had major surgery that cost in excess of $15,000. I submitted that claim and after a few days I was told that there was an "error" in the invoice. So, I contacted the animal hospital and had them send a new invoice. I submitted that invoice and was again told there was an "error". So, I called customer service to discuss the issue. I was on hold for at least an hour trying to get through to determine what exactly the issue was. The worst part of all of this is during the period where my dog had a rough recovery from the surgery. My guess is that if a claim reaches a certain dollar figure they give you the run around in hopes that you'll get frustrated and/or drag your feet so the claim doesn't get paid out. Very frustrating dealing with the customer service agents who were fairly clueless. Needless to say I'm very disappointed in this most recent transaction.
Insurer: Healthy Paws
By: John Wardell
It is nice to get an internet discount
It is nice to get an internet discount
Insurer: MetLife
By: customer
Affordable at first,unaffordable when in matters…
I insured my dog with Fetch in 2018 and stayed loyal for years. I barely made any claims. After my dog was diagnosed with heart murmur and tracheal collapse, my premium almost doubled. I accepted it because he's family. Now they've increased it again to $344/month. That's over $4,200/year for a policy with only $5,000 annual coverage, 80% reimbursement, and a $500 deductible. I contacted customer service hoping they could offer any solution, but they couldn't help at all. Pet insurance should be there when your pet gets sick—not become so expensive that you can no longer afford it. If you're considering Fetch, think about what could happen once your pet develops a chronic condition.
Insurer: Fetch Canada
By: SARAH NASAB
super easy fun and affordable
super easy fun and affordable
Insurer: MetLife
By: Gisselle Rodriguez
Quick and easy to sign up
Quick and easy to sign up. Very clear policy.
Insurer: MetLife
By: Sonia
So much for caring about your dog
So much for caring about your dog. When my 10 year old Newfoundlands policy renewed the new rate increased from $208 a month to $554 a month. Right when your dog really needs the insurance benefits they price the policy out of range. I would never recommend Embrace Pet Insurance to anyone.
Insurer: Embrace
By: Patti C
I purchased the insurance and learned i…
I purchased the insurance and learned i would be charged 2 months which was ok. Then I was advised I was required to get a vet exam. This would cost me about 150.00. I then cancelled insurance.
Insurer: Nationwide
By: jeffrey Cowgill
Customer service was great and all my…
Customer service was great and all my questions were answered. I'm leaving my current insurance company for Prudent Pet. Same coverage at a much better cost.
Insurer: Prudent Pet
By: Scott Massie
Excellent pet insurance I would…
Excellent pet insurance I would recommend you to all my friends
Insurer: Fetch
By: Linda B