Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,468 total
Other Categories
Love these guys!
The smartest thing I ever did with my 2 dogs was to get them health insurance the moment they were eligible to get it. Our last 2 dogs didn't have it and racked up impressive costs in their lifetimes. Pets Best has come through when needed and has always been easy to utilize. Recently one of our boys decided to quietly eat a small piece of cloth and then followed it with a lot of long grass and long story short, had to have it surgically removed from his stomach. Without Pets Best, that would have been really expensive. The knowledge that I never have to think twice (financially) about veterinary care for our boys is an incredible feeling. Their rates are totally fair and their coverage is excellent. I often look back and consider this one of my smartest pet decisions ever.
Pets Best is mediocre for rehabilitation
Pets Best has been amazing for my family. The price hikes are insane though. Going from $150 to $250 should be criminal. Insane. The process of getting payment for rehab sessions has been a joke. We unfortunately have to slow down rehab as it takes pets best 4 weeks to get a partial payment. I have to send that to review, that takes another 4 weeks. By that point I’ve already added another package of $3k. So I have $6k in rehab packages pending. And another $3k coming up within 2 weeks. There has to be a better way to process this. Hopefully in the future there will be but for my senior dog, it’s financially ruining me even though we have the pet insurance to cover it.
Insurer: Pets Best
By: Consumer
Bad company
Refusing to respond to emails after costing me double what was listed on the website. I have asked to lower my deductible five times and they have done nothing. Do not trust this company.
Insurer: Trupanion Canada
By: Emma Wrench
Trupanion covered everything without limits
Trupanion has covered upwards of $12,000 in vet care for my dog over the last three years. She's had a run of bad luck - being attacked by bigger dogs, a (fortunately operable) cancer, and a new IBD diagnosis. Every time Trupanion has paid out immediately and without question. Yes, their monthly prices are higher than other pet insurance companies, but you're paying for quality. Their support line is also extremely helpful if you have any questions or concerns. I honestly cannot recommend Trupanion enough and will be insuring my pets through them forever!
Insurer: Trupanion Canada
By: Alexandra Melnychuk
Great Insurance Company
This app is very easy to use and the response is very quick. The payment to the customer is very quick. Very happy with Healthy Paws!
Insurer: Healthy Paws
By: Darlene Lynster
Poor service
Poor service. They look for any reason not to pay claims. Unless you animal is a baby pet insurance is a waste of money. Save up yourself and what you we’re going to pay them put in bank. They are a waste of money
Insurer: Embrace
By: Richie Romero
Transparency is the key
Transparency is the key! Thank you for being clear about your policies regarding renewals and the ability to do medical records. Reviews to know exactly what is covered and what is not.
Insurer: Prudent Pet
By: Karen
I had my dog at the vet recently and…
I had my dog at the vet recently and was speaking to other clients. It was then that I realized what lousy coverage SPOT actually has. I pay nearly $200 per month and the annual coverage is less than 5K. Those with Lemonade and other insurances, pay less than $100 and have coverage up to $50K. Something is wrong here.
Insurer: Spot
By: Jack
Monthly rate increase 48%!!!!
Pumpkin has been a pretty good insure for our pet up until this last month. Monthly bill increased from from approximately $72 to 105. This is a 48% increase in rate. When I call and spoke to a pumpkin representative, they tried to say that the state of California is forcing them to do this. However, the new law gives him the option to increase the amount between 7 and 56%. Pumpkin is the one choosing to gouge their customers. Actively looking for another pet insurance company.
Insurer: Pumpkin
By: Aaron Wos
Pumpkin Insurance is easy to deal with…
Pumpkin Insurance is easy to deal with and processes claims quickly. Their rates are very fair, and it is easy to find help if you need it.
Insurer: Pumpkin
By: Liz Welch