Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,468 total
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Great and easy to work with
Great and easy to work with. My policy was up for renewal and I called to see if I could lower my premiums. Not only did the woman help me, but she gave me an additional discount for being a rescue volunteer. Thanks!
Insurer: MetLife
By: Lauren Rutley
Enrollment was easy and cost was…
Enrollment was easy and cost was affordable.
Insurer: MetLife
By: Samantha Ridenour
Do your research before committing, rates and coverage change dramatically over time!
I've been a Nationwide pet insurance customer for over 5 years. When I enrolled, my monthly premium was around $50 and my reimbursement rate was 90%. Today I pay nearly $300/month, my reimbursement rate was reduced to 80%, and my coverage limits have been lowered, despite never filing claims for the first several years. As soon as I began filing claims, my costs increased significantly while my benefits decreased. Now that she is older and has pre-existing conditions, switching insurers isn't a realistic option, which means I'm essentially locked in. I also want to flag that there is a pending class action lawsuit against Nationwide pet insurance that prospective customers should research before enrolling. I believe the policy restructuring I experienced may be connected to that litigation. One more note: if you look at recent reviews here, many were posted within a short window and focus heavily on individual customer service reps by name, suggesting they may originate from post-call surveys rather than organic reviews. I'd encourage readers to look at long-term customer experiences, not just recent ratings. I'm not writing this out of frustration alone. I'm writing it so other pet owners can make an informed decision early, before their pet is uninsurable elsewhere.
Insurer: Nationwide
By: Stephanie Rivera
Very good price from all the others and…
Very good price from all the others and with I trusted providers name
Insurer: MetLife
By: Stephanie Burke
Peace of mind!
We submitted two claims, hit our deductible and have started to get reimbursements back. I'm really thankful for this. Fast and easy submissions and quick payments. Lots of peace of mind now.
Insurer: Pumpkin
By: Elyse
Easy and convenient
Easy and convenient! Great coverage better than others.
Insurer: Nationwide
By: customer
The service was great saved thousands…
The service was great saved thousands of dollars.
Insurer: Trupanion
By: Gerald Kabitz
Good experience
Dylan was great. Never pushy, always friendly and professional, made the process an incredibly smooth one. Sonnet's rates were the ones that best balanced price with my needs, and the quoting process was easy.
Insurer: Sonnet
By: Patrick Smith
Purchased coverage for the first time…
Purchased coverage for the first time for my pet cockatiels. Agent was helpful and explained everything clearly, premiums were reasonable and coverage was explained clearly. The process was very smooth.
Insurer: Nationwide
By: Gregory S.