Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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The premiums keep going up but benefits…
The premiums keep going up but benefits don't! It seems every time I submit a claim there's an exclusion or excuse why it's not covered. If my dog has an emergency vet visit they can't treat unless they evaluate, but the evaluation isn't covered....? I wish I would've just put the premiums aside every month, I'd be so much further ahead!
Insurer: Trupanion
By: Dog Mom
Just a FYI “NOT” just me BUT a LOT of…
Just a FYI not just me BUT a LOT of People are NOT happy with UR Company’s Rates especially Your Recent HIKE in Monthly Premium Rates‼️ There is a Whole FB Group Page of Ppl comparing UR Rates to Other Pet Insurance Rates (Especially in The SEATTLE Area) & a LOT are thinking of Going with 1 of your Many Competitors Pet Insurance Companies “INSTEAD” … I for “right now” am on The Fence “especially” since My Lil Pomsky JEDI is in PERFECT Health & Pretty Much an INSIDE Dog with AWESOME Genetics of Generations of POMSKIES AWESOME Health therefore My Lil Pomsky is an EXTREMELY LOW RISK for Your Company‼️‼️‼️ Sincerely Lisa & JEDI Heaton
Insurer: Trupanion
By: Z YORK
Premium Doubled from last year with a non life threatening claim
Stay away. Current customer with three cats under Fetch. I had one claim for the one, and the premium doubled in price from last year. It was a dental cleaning with some teeth being extracted.
Insurer: Fetch Canada
By: customer
Very nice representative to talk to
The lady that helped me get signed up was terrific. She was so helpful. She gave me options to save me money which I was very appreciative for since I am a senior. I highly recommend her. Her name was Karley.
Insurer: Fetch
By: Carolyn Clement
Easy to follow the price was important.
Easy to follow the price was important.
Insurer: MetLife
By: Ernestine Pippas
Expensive
Grateful for the quick turnaround time for refunds. Although, I thought we would’ve received a greater amount of refund given the amount we pay monthly. For example—We pay $120/month for our Bernese Mountain dog. For every $250 vet bill we only receive about $100 back. It’s almost not worth the coverage. We like to have pet insurance for the peace of mind.
Insurer: MetLife
By: customer
They handle claims quick.
I love this company. If you get the first vet visit promotion you can enroll your pet with no waiting period that I loved the most
Insurer: Trupanion
By: Dylan Jimenez
AVOID ASPCA Pet Health Insurance
Purchased ASPCA Pet Health Insurance (underwritten by Independence American Insurance Company, administered by PTZ Insurance Agency) for my adopted Boxer puppy in March 2026. Annual premium: $1,366. I spent an additional $2173 in care. Total reimbursed in four months: $350. A heart murmur was noted at her first wellness visit, 8 days into the policy's 14-day waiting period. The resulting echocardiogram ($620) was denied under a waiting period exclusion. Her veterinarian submitted a letter stating the murmur is clinically consistent with a congenital condition. Formal appeal denied. The policy language explicitly includes congenital conditions in its definitions of covered conditions, but the claim structure makes it functionally impossible for any congenital condition to ever be paid: it will either fall inside the waiting period or predate the policy. I filed a complaint with the Massachusetts Division of Insurance. Boxers are a breed with well-documented cardiac and other hereditary health risks. A policy that includes congenital conditions in its language but excludes them in practice is not appropriate coverage for this breed. I would not recommend this policy for any breed with known hereditary health concerns. And given the amount they actually reimbursed relative to what I paid for the premium and for the puppy's vet care, I don't recommend this pet insurance to anyone.
Insurer: ASPCA
By: CC
DON’T BOTHER. What a mistake.
When I signed my healthy baby kitten up for insurance I chose this company, Even though it was far more expensive monthly payments than others would have been, I chose it because I could have a low deductible and not worry about waiting for compensation when emergency treatments would be needed. My cat JUST turned 4 and in those few years I have not yet made a claim for him. Despite this, Trupanion has almost DOUBLED my monthly rate. I am SICK of it. When I reached out to customer service to inquire about this they said that as more similar pets to mine sign up the higher the rate has to go. So I’m effectively being punished for the success of this company attracting more customers. I asked what they could do to bring my rate back down to what I signed up for and she said I would have to triple my deductible, and gave no reason to believe they won’t continue raising the monthly rate after such adjustment. Also their app doesn’t work and their website is trash. I greatly regret choosing this pet insurance and will be changing companies for my pet, I had nationwide for my previous cat’s life and it was far superior. Trupanion has been Absolutely ridiculous. What a disappointment.
Insurer: Trupanion
By: Vee
Amanda really wowed me
Amanda really wowed me. Her genuineness and knowledge far exceeded the other insurance representatives I spoke with. I genuinely believe her and Fetch have my baby boy’s best interests at heart. Like most people I love my pup, so having someone that understands that was really important to me. Their policy options and price point were just additional benefits. I’m very, very happy with my choice.
Insurer: Fetch
By: Phil Braun