Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,468 total


June 30, 2026

Positive experience

I was apprehensive that insurance would actually pay out, I have heard so many complaints of difficult insurance claims. Fetch was amazing, paid 90% after the $300 deductible for my dogs accident. I have a few smaller bills to submit but I'm confident that they will reimburse. I am so relieved, and happy! Thank You Fetch!

Insurer: Fetch

By: Jean

June 30, 2026

I spoke to Nadine V today.i asked her…

I spoke to Nadine V today.i asked her to explain what benefits FETCH offers.she explained all benefits and answered my many questions. She explained how fetch works and the cost.she was patient and I felt that fetch was the protection I need for Heidi.thank you Nadine

Insurer: Fetch

By: Patricia

June 30, 2026

I received my claim real quickly

I received my claim real quickly. Thank you spacialy when we been having issues with our baby. He was diagnosed with heart condition. It has been a special help to pay our bills. Thank you much.

Insurer: MetLife

By: Vera

June 30, 2026

I’ve been a member for 5 years and…

I’ve been a member for 5 years and after my credit card declined because I was sent a new one you canceled my policy. I thought I had resolved this but when I signed on today it was still cancelled. I have a newborn baby so I don’t have time to sit on hold for hours so I emailed support they did not help me and instead told me I can call another department to reenroll. It’s bullshit so now I have to reenroll online and pay more even though I tried to resolve this when it first happened. Horrible customer service for someone who has two pets with you for 5 years with no payment issues. But what else is new. Human health care is a scam why not pet insurance to!!!!

Insurer: Nationwide

By: customer

June 29, 2026

Easy to follow plans

Easy to follow plans, well priced with great customer service

Insurer: Prudent Pet

By: Paula Eslick

June 29, 2026

Easy to understand

Easy to understand. I like the numerous options to be able to come up with the best plan.

Insurer: MetLife

By: deanna hanner

June 29, 2026

New policy for Bella

Josh Sabado was the rep that was helping me set up an insurance policy for my dog. He was thorough and took the time to explain everything to me and answer any/all questions. Josh even follow-up with me in setting up the policy knowing I have a tight deadline before Bella's current policy expires.

Insurer: Fetch

By: Diane P

June 29, 2026

Quick refunds for our dog…

We have had pet insurance for our dog Sky for about two years. It has helped us with her vet bills. Refunds are quick.

Insurer: MetLife

By: Penny

June 29, 2026

the agent who assisted me was great

the agent who assisted me was great. I had called to cancel my plan and at the end of the call i had renewed my plan and had added a second pet. she was amazing working with me to find a way to afford coverage for both of my pets.

Insurer: Nationwide

By: customer

June 29, 2026

Pet's Best has performed as advertised

Pet's Best has performed as advertised. They have paid all applicable claims. They communicate timely. You must be able to provide specific information for the claim. I am unable to upload claim information to their website, but they have a workaround with email. It just takes longer. The cost is appropriate.

Insurer: Pets Best

By: Tom Wisser

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