Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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Easy to understand
Easy to understand - deductible to coverage policy limit seemed fair.
Insurer: MetLife
By: Chelsea Chaput
You’ve raised my rate EVERY year and…
You’ve raised my rate EVERY year and say it’s “keeping with rising vet costs.” My vet bills haven’t changed at all. The only cost that rises is my pet insurance. It’s a little ridiculous. For what I’m paying I shouldn’t have to pay for the amount of stuff I still wind up paying for.
Insurer: Trupanion
By: Trainer Dad
Website is very easy to use and…
Website is very easy to use and navigate. The premiums are competitive and much better than our previous pet insurance. The best option is being able to add wellness benefits. Most other pet insurance companies do not have this option. We have not filed any claims, so I am not able to comment on ease of filing or approval of claims at this time. Time will tell......
Insurer: Nationwide
By: customer
I've had great experiences with MetLife…
I've had great experiences with MetLife Pet Insurance for both of my dachshunds. The policies are very straight forward and relatively affordable. The claims are very easy to file and if a refund is approved, the payments are quick. I've heard a lot of complaints from other dogs owners with different pet insurance who get the runaround when it comes to coverage, but I've had nothing but positive experiences with MetLife and recommend it any time i get a chance.
Insurer: MetLife
By: Melanie
I had been with my previous insurance…
I had been with my previous insurance company for around 18 years, totally claim free and a model customer. My policy updated automatically and they would continue taking payments out of my account as usual, as they had done for many years. This year they sent me the renewal documents but neglected to take payments out of my account. I never received a phone call or anything from them, though I did receive a letter stating my insurance was cancelled while I was away on vacation - not receiving it until I arrived back home. Can you imagine the stress of that situation? It was a Saturday night and of course there were no insurance offices open and my home was left uninsured. Thank God, I found this company, what a lifesaver. I even received a discount for being a CFIB member and it was cheaper than my previous policy! After I got my insurance set up- I could easily go back and increase and change a few things. Easy breezy. The previous company will never get me back as a customer! I hope to never have to use my insurance policy, but I was able to sleep that night. On convenience alone they get top marks.
Insurer: Sonnet
By: Sasha Appleton
Pawlicy made it easy to pick the most…
Pawlicy made it easy to pick the most cost effective insurance
Insurer: Prudent Pet
By: bill.a.dickersongmail.com
I had recently bought this pet prudent…
I had recently bought this pet prudent insurance thinking I was going to save money but they ended up not being able to help me I recently went to get a wellness check for my cat and filed a claim for her in which they didn’t get back to me until two weeks just for me to find out I’ve been rejected in which I’m confused because I payed extra for the wellness coverage in which they did not cover as well thanks a lot👍
Insurer: Prudent Pet
By: Toroking
It was easy to set up my insurance
It was easy to set up my insurance, but also the insurance price was very competitive
Insurer: Sonnet
By: Jeongwoon Cha
Always denied reimbursement
You always find a reason to deny a claim. I filled a claim for an injury to my dog’s eye. You denied it due to a pre-existing condition. Just because he had the same injury previously does not make the claim pre-existing. Since customers pay monthly throughout the year, they should not be time restricted to file throughout that year. The 3 month cut off for filing claims is not right. If customers paid their premium in full for the year, they should be able to file for that year. How is it right to not pay a previous year’s claim? I have filed many claims I have had only $22 out of hundreds of dollars reimbursed. This is not right Nobody likes being deny claims when they’re paying their monthly bill of approximately $1500 a year. I could’ve paid for everything my pet needed out-of-pocket. Instead I have incurred the cost in addition to paying your premium.
Insurer: MetLife
By: Susan