Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Knee surgery reimbursement
We were pleasantly surprised at the timeliness and amount HP reimbursed us for our dog's knee surgery. We have a long road of recovery/rehabilitation and hope HP will keep helping ease that financial burden.
Avoid. They will rip you off.
They deny everything based on geralizatjons and diagnosis from themselves and not what doctors say. My dog had a puppy scratch on her belly and they said it was allegies even though my vet didn’t. Then they proceeded to deny anything she has ever had because it shares potential symptoms with allergies. Then there is the “we don’t raise prices based on age or claims” but then they will go and raise it every single year. I have had my dog for 5 years and each year it has gone up 20-40 %. It started at $75. Now it is up to 170 a month. This company is a scam. Avoid at all costs.
Annual Premium Increases
Every year, Fetch will raise your premium, increase your deductible and reduce the reimbursement rate. STAY AWAY!!!! 2022 Annual Payment: $1534.14 Deductible: $350.00 Reimbursement rate - 80% 2023 Annual Payment: $2024.63 Deductible: $350.00 Reimbursement rate - 80% 2024 Annual Premium¹ $3060.87 Deductible$350 Reimbursement rate - 80% 2025 Annual Premium¹ $3531.90 Deductible $500.0 Reimbursement rate - 70%
Insurer: Fetch Canada
By: Sid
Met Life Pet Insurance
I knew I would need pet insurance when Archie was about 6 months old. I chose Met Life for their exceptional reputation. I built my own plan (there are options) that I thought would best fit our needs. Insurance is to protect one from financial harm, no one ever buys insurance hoping to use it! Met Life on-line claims process is easy. Met Life does what they say they will do! All of our claims have been processed within 15 days and the claim payment is directly deposited in to my account. Again you have payment options. Customer Service is also exceptional! I have moved from state to state and no issues!! If you have a pet, Met Life cannot be beat!!!!! Metlifecom/Pets
Worry free service
My Pets Best policy covers almost everything my dog needs medically so I don't have to worry about going broke to treat her. The timely turn around from claim submittal to reimbursement helps with that as well. Very satisfied with Pets Best and plan to consider Pets Best for my next pet as well. Animals get sick just like people do and I'm very happy this service exists so when crisis hits, I can count on Pets Best to help us through it.
Insurer: Pets Best
By: Rachel
Easy Claims for Chronic Issue
We signed up for Pets Best Insurance the day we brought our puppy home. It has been a godsend! Turns out our dog is allergic to grass. She needs monthly injections to keep the itching and skin rash away or at least to a minimum. I submit the claims as soon as I get home from the vet and within 3 to 4 days I've received reimbursement according to my plan. Submitting the claim is as easy as pushing a few buttons, taking a photo, and writing a brief description of the issue. I'm extremely satisfied with the coverage I have and the service I have received from Pet's Best.
Insurer: Pets Best
By: Michelle
Wouldn't have a pet without insuring it with Embrace
I have had wonderful experiences with them and have had them for over 10 years. I have never had an issue with any claims and submitting a claim is super easy. I have it set up so the refund goes directly into my checking and is there within days of submitting my claim. I tell everyone about Embrace. We were out to dinner with friends and I told the waitress who just got a new puppy to get Embrace. There will always be emergencies with pets. It's wonderful knowing Embrace has our backs.
Just Okay
Big monthly rate increases -up almost 65% in under 4 years, and that’s with very few claims
Insurer: Fetch Canada
By: Susan
My babies
My cats r like my kids so when my workplace offered pet insurance I jumped on it!! It is a little pricey but worth it. I issued my claim and they got back to me with my payment within a week
Insurer: Pets Best
By: Breann
Excellent and Reliable Service !!!
I have no regrets about being a member of MetLife Pet Insurance. Filing a claim is incredibly easy. The customer service people are always there. The cost of the policy is fair compared to other policies and the reimbursement rate is very good. Our pup is part of the family so his health care mattered to us.
Insurer: MetLife
By: Clifford