Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
Other Categories
Fantastic company
I have never been so happy with an insurance company as MetLifePets! They have excellent customer service and the easiest processing of my claims. I am so happy that I have this company because they make dealing with anything regarding our Filo healthcare very easy and it’s affordable for all that we receive in our policy.
Excellence in Customer Service
They keep their promises to pay on time and accurately, by the policy I purchased. This makes me trust them very much and is why I have advocated to many friends and family to purchase their pet insurance!
Good Experience
have had Pets Best pet insurance for 2 years now and they have paid almost all claims submitted to them. And the way I can do it right online is easy. I do not have the plan that includes wellness because I can't afford it living on one income. So they didn't cover my dog's dental. But all the other claims they covered. The price does go up annually because pets get older with possible more problems. But I still recommend them for your furry family. "
Pet Insurance Policy
My dogs is developing arthritis in his front joints and requires frequent injections in order to treat the symptoms. The injections are expensive but are covered under our insurance policy. Currently the costs are applied towards our deductible but once the deductible has been met we receive reimbursement for most of the costs. Getting our pet insurance several years ago with Pets Bests was a very smart decision on part. The policy has been a great help towards reducing surgery and treatment related expenses.
Pets Best IS Best!
Pets Best has exceeded my expectations and I highly recommend them for pet insurance. Their customer care is prompt, professional, and complete. Their website and app are easy to navigate and I really appreciate their service. It's been money well spent!"
Best insurance experience ever
I love this company and enjoy how easy it is to file a claim. My dog gets the upmost highest level of care she deserves while I don't stress about the finical strain. You guys have saved her quality of life more than once. I'm forever grateful
Pets best
Really a great company, my dog ryobi is my best friend and vet bills are expensive but having this company has helped me make sure ryobi gets the best care
The best decision I could have made for my dog
My rescue bulldog mix, Winston, has had a myriad of health problems, including needing surgery for elbow dysplasia and now 2 torn ACLs. Luckily, I got pets best insurance for him when he was a puppy, so I can make sure he gets all his needed vet care without worrying about the cost. I tell literally everyone I know, get pet through pets best asap!! I have saved thousands of dollars over the 4 years Winston has been insured, and it's such a relief knowing I can get all the medical care he needs, specifically his surgeries.
Pets Best is the actual best
I have had pets best insurance for years for all three of my Boston terriers. The claims process is easy to understand, my claims are processed efficiently, and the cost of the premium is very reasonable. I have had surgeries, behavioural health, and illnesses all covered. Everything from BOAS surgery to a corneal ulcer to a benign histiocytoma to behavioral health. I am consistently impressed with the high-quality of service provided by this company. I could not recommend it more highly.
Peace of Mind
"Pets Best has allowed me to get the best care for my dogs without having to worry about whether I can afford it. One of my dogs tore his ACL and all associated care was covered (minus the deductible and copay.) 10 months later, he tore the other one, and again, all covered. My other dog had a mystery ailment and x-rays, bloodwork and meds were covered. I was able to just concentrate on getting my dog the treatment she needed and that has brought me such peace of mind. I have been very happy with the service from Pets Best! "