Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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DOG INSURANCE
RESPONSIVE ON CLAIMS BUT NO CAP ON ANNUAL PREMIUM INCREASES
Awesome
Pets Best is an awesome pet insurance at a very affordable price and they take care of you quickly I would highly recommend.
Pets Best is the best
They deliver on their promises. The claims are paid quickly with NO hassles. $20,000 in bills were paid in 2 weeks. My puppy again $5,600 in bills paid withon 2 weeks. The process is simple. Submitting a claim takes 3 mins. And they're the least expensive. Imagine that!!!
Very poor
I’m disappointed at how long and frustrating the claims process is. Took them several weeks to finally resolve our claim. Yet they keep increasing my rates. I would not recommend them to anyone
Insurer: Pets Best
By: Rooy
MetLife did very well
Transferred to Metlife from another pet insurance. It was night and day. In my experience, faster and easier processing. Very good customer service! I chose 100% coverage and did not regret it. I was able to transfer despite pre-existing conditions as long as you have documentation and have to wait for the waiting period. I truly believe they have a good product and took care of my pet.
Satisfied customer
I have had MetLife for about 4 years. When I signed up I had the animals on my policy for and a car. All of them were senior and one of my dogs had diabetes. Even though they didn't cover his insulin because he was diagnosed before I signed up they still counted everything else. My cat was diagnosed with kidney disease and my other dog has Cushing's disease. Everyone is them has had many very trips and not once have I had trouble receiving my money. They are pretty fast as well and the app is easy to use. My cat and my diabetic baby have passed and MetLife helps pay for euthanasia and cremation. You might have to come out of pocket at first, but you will get at least 80% back after your deductible. The deductible is only a one time fee for the year and not for each animal. I have my last dog who is 13 years old with Cushing's and her medication is expensive monthly, but with MetLife it is a savior. I have not had any issues and I always submit my invoices and very progress notes right away. It usually takes about 5 to 10 days at the most to get your money and it goes right into my bank account. I wish I would have had insurance when I had my other dog's because it definitely helps a lot. They cover a lot of different things, I recommend checking them out, you won't be disappointed.
We like this pet insurance
Two emergency vet visits in a months time. I had to pay the deductable of course. Otherwise, I was grateful to have our pet insurance
Insurer: Pets Best
By: Wendy
Pets Best Comes Through!
I have had pet insurance on my two cats for almost two years now and thankfully haven't had to use it until recently. My cat was diagnosed with Hyperthyroidism after her routine check-up. The treatment plan included a very expensive injection and a 5 day stay at the vet. From start to finish, it ended up costing $3,800. My first experience with this was starting a claim. It took about 2 minutes (not lying) and was hands down the simplest process I have ever been through. We waited about two weeks for the decision to be made. After our $500 deductible was met, they covered everything at 90%. I was pleasantly shocked that for once, a company actually delivers what they say they will. I hope to not use the insurance too much, but will always have it in case we need it. My Cindy Lou has made a full recovery and this necessary treatment has added years to her life. Thank you!
Pets Best
I researched every insurance program for several days before choosing Pets Best for my new puppy. I am very satisfied with my choice. Pets Best is so easy to file claims online, very quick to keep you informed and extremely quick to reimburse me directly depositing into my checking account. The EOB is very easy to understand and I’m so glad I took the time to research every policy out there and didn’t just ask friends. I checked the reviews and I can honestly say Pets Best is aptly named for they truly are the best.
Insurer: Pets Best
By: Layne