Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
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Puppies First Vet Visit
I would recommend Pets Best insurance to anyone with a pet. It’s great peace of mind and it’s nice to know that your pet is covered for the length of their lives
Filing Claims is awful, request excesive amount of information for small things
My company moved from Nationwide to MetLife this year and it has been a AWFUL experience. Its been 1 month since I filed my claim and I weekly get emails of them asking for more information on a simple straight forward short vet visit. They have medical records, charts, receipts and continue to ask for something new each week. No one has ever been available in their "Chat" online feature. Some how my plan is more expensive and the coverage is nonexistent. Would not recommend to a friend. The only reason Im giving a star is because the lady that set up my plan initially was very nice on the phone. It was all down hill from there though.
Insurer: MetLife
By: Kristina
Fast and Easy with Good Coverage Options
The submission process is super easy, the explanation of benefits form you get is very straightforward, reimbursement is usually within a couple weeks (though it can get slower in the summer), and it's kept me from going into some pretty crazy debt over my dog. I do have the highest possible coverage because my pup has some serious chronic health issues (90% coverage), and I'm paying less for insurance than I would for all her procedures and meds. After seeing how high a vet bill can get in a hurry with one major incident, I don't think I'll ever have an uninsured dog again.
Horrible Experience
The worst experience I've ever had with a company. After being a 10 year loyal customer to 24PetWatch - they moved my account without my approval to Hartville who then debited my account without my approval for over $3,900, more than 6x what I had been paying. They then refused to return the full amount to me. Completely unethical.
Insurer: Hartville
By: Jean
Happy with Pets Best
I wish the reimbursement was a little quicker but I’m very satisfied with Pets Best overall and I definitely recommend them!
Good news
So happy that I have pet insurance. Sure has helped me take better care of my baby with Pets Best’s help. Pet insurance isn’t cheap but in the long run if your pet has problems, well worth the cost.
review of Pet's Best pet insurance
I am very disappointed in the amount of time it took to address my claim, 3 months. While not expecting my claim to reach my $250 deductible I was expecting the amount to be applied to my deductible. I will not renew my policy once my year is expired. I had much better service with Nationwide Pet insurance and only left due to the premium. Once again, you get what you pay for...
Peace of mind
Pets Best insurance gives me peace of mind knowing it's there when I need it. I am a responsible pet owner and can handle regular vet bills but want the security of knowing a major vet bill ($1000+) will be covered by insurance and not put a burden on my family.
Insurer: Pets Best
By: Jessica
Healthy Paws is the best
For more than 8 years now, Healthy Paws has nearly felt too good to be true. It consistently pays my dog's claims, and FAST - typically within 1-2 business days. There's no doubt in my mind my dog has better insurance than I do. Every future pet of mine will be covered by Healthy Paws.
Insurer: Healthy Paws
By: Laynie
Healthy Paws Saved My Dog's Life
I can't say enough good things about Healthy Paws. I switched to them when my pup was 3 from another insurance that was outrageously expensive. Until last summer, I never needed insurance but then my pup got very ill with Cancer and needed surgeries and treatments. I would have not have been able to afford all of it without Healthy Paws. They covered so much and literally saved my pups life. I can't believe how easy it is to submit an invoice on their app and how quick the turn around time is. I have never had to wait more than a few days and sometimes i have had the reimbursement in my account next day! Thank you Healthy Paws for saving my pup and giving me more years with her.
Insurer: Healthy Paws
By: Andrew