Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,536 total


July 13, 2026

Happy Dog Mom

I recommend Pets Best Insurance Policy. They offer a variety of deductibles; annual reimbursements for medical care (unlimited or capped); major medical and/or wellness plans. Their turn-around time for reimbursement is within 2 weeks. Policy says it can take up to 30 days; I've never experienced it taking that long. Their website and app are both user-friendly. I'm EXTREMELY happy with PETS BEST!

Insurer: Pets Best

Veterinarian: Towne Line Veterinary Group

By: Helaine

Useful
July 13, 2026

Affordable, because hardly anything gets reimbursed

First, the handling of submitted claims is incredibly slow. Second, some reimbursements keep getting rejected as "pre-existing conditions" even when some charges are for new health issues. Every time I am asked to request documentation and letters from my vets in an attempt to have my case reconsidered. A waste of time for myself and my vet. The premium is reasonably priced, but I can see why. I'm very disappointed.

Insurer: Pets Best

By: Monica DuClaud

July 13, 2026

East and affordable

East and affordable to sign up

Insurer: MetLife

By: Alexandra Purvis

Verified July 13, 2026

Claims Experience

Prompt review and payment of claim.

Insurer: Adoro

By: Cindy

Useful
July 12, 2026

My baby getting good care at reasonable prices.

It is very reasonable and easy to sign up for coverage!!

Insurer: MetLife

By: Stephanie Madera

July 12, 2026

Very easy to complete and affordable!

Very easy to complete and affordable!

Insurer: MetLife

By: Hunter McCrossan

July 12, 2026

Quick payment of covered medical costs

Quick payment of covered medical costs. Simple claim submission. Premiums too expensive.

Insurer: Trupanion

By: David Parker

July 12, 2026

The price increase is really expensive and customer service attitude

The price increase is really expensive. I spoke to a woman named Diana who just not very informative and had no sympathy for me when I told her about my dog that passed away. When I told her I wanted my deceased dog off the policy and to add my new dog, she thought I wanted all 3 dogs but I told her again no just 2 dogs. I had to remind her that one of my dogs had passed away. Shortly after our call was disconnected. I called back and spoke with another woman named Victoria. Her demeanor was so plain and I felt that my call with her was wasting her time.

Insurer: MetLife

By: Anonymous

July 12, 2026

It is perfect any time you need it…

It is perfect any time you need it 24/7, but there could be others with similar prices

Insurer: Sonnet

By: Samuel De Loera Esparza

July 12, 2026

Disappointed after paying for 4 years

Disappointed after paying for 4 years, you only covered less than 10% of the bill.

Insurer: Trupanion

By: mary

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