Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,536 total


July 11, 2026

Friedly and very helpful staff

Friedly and very helpful staff. Without Embrace many couldn’t afford to have a pet animal. So, thank you for your being there for us and our beloved pets.

Insurer: Embrace

By: Gerald Steinberg

July 10, 2026

Buddy Re-Insured again 🐕😁

We are extremely satisfied with our insurance we had on 2 Lab-Retrievers. HOWEVER, sometime over past year, we lost coverage on Buddy, just re-insured. WE believed we usually pay by AUTO-DEDUCT. Then Nationwide dropped his coverage without us knowing. We even submitted 2 0r 3 visits for re-imburse. We did not know he was dropped! Until about 6 months afterwards. We wee extremely distraught after Buddy lost his coverage. But now things are looking a little better since he will be covered if any UNPLANNED emergency happens to our little Buddy 🐕😁. So for now, we are cautiously optomistic, Thank You all!!!

Insurer: Nationwide

By: Little Buddy's Mom/Dad

July 10, 2026

Very easy to understand

Very easy to understand. Great Coverage for a great price

Insurer: Nationwide

By: Jennie Nelson

July 10, 2026

I was so grateful I bought Trupanion…

I was so grateful I bought Trupanion pet insurance when Tux was 8 weeks. He’s a Great Dane puppy that eats everything. He ate two paint rags and had to have emergency surgery! They removed the rags and tacked his stomach. Truepanion made the process much less stressful. It would have cost us over 6,000.00. We paid 1,600.00. So worth it!! I recommend them to everyone I talk to! Colleen Gonzalez

Insurer: Trupanion

By: Colleen Gonzalez

July 10, 2026

Having pet insurance is a God send

Having pet insurance is a God send! Easy process & quick reimbursement thru MetLife Pet

Insurer: MetLife

By: Richie

July 10, 2026

This company would have gotten a 4-star…

This company would have gotten a 4-star rating from me. They have covered most items and are prompt at refunding covered costs. However, I have had to bend over backwards to get them to cover several claims for a condition my dog has had for a while (example: if the vet writes "arthritis" instead of "osteoarthritis", you have to fight tooth and nail). In any case, it is a reassurance to have insurance and they do end up paying. That being said, they are constantly raising rates!!! We will continue with our dogs now that they have been on it for years, but when they pass and we get other dogs, we will likely explore options.

Insurer: Trupanion

By: Rhonda

July 10, 2026

Constipation, enemas, possible megacolon

My claims were reviewed for my 3 year old cat's costly urgent care vet visits and reimbursed within 2 weeks of submitting our claims. I'm so happy to be able to pursue diagnostics and treatment that I might not otherwise be able to. My cats are like my children and without fetch I would either have had to pick and choose between treatments and diagnostics. Instead we were able to perform all recommended tests and I was reimbursed for a little more than $1,000 (minus the $250 deductible).

Insurer: Fetch

By: Amy

July 10, 2026

Timely and slow

Very slow claim process and had to do all the work for the insurance company. My time is precious, why am i doing your work? I should have to call doctors. Cost friendly compared to other companies, however, other companies pay 100% of everything. Just got my claim today, two months later. Wasnt the greatest experience.

Insurer: Embrace

By: Matt

July 10, 2026

4x rate hikes in a single year on a healthy dog. Unsustainable and predatory.

I am incredibly frustrated and disappointed with Trupanion. I got this policy to protect my 4-year-old dog, thinking I was investing in a stable safety net. Instead, it has turned into a total financial nightmare. Within just a single year, Trupanion has aggressively raised my premium FOUR TIMES. My dog is completely healthy and we have had zero claims paid out, yet my monthly rate has skyrocketed to nearly $200 a month—all while carrying a massive $1,000 per-condition deductible. They heavily market the idea that they don't raise rates based on your pet's age, but they use a "cohort pricing" loophole to ruthlessly jack up prices based on your breed and zip code. You end up being financially punished for other people's claims. When you call customer support to get answers or look for flexibility, they are entirely unhelpful, rigid, and offer zero actual solutions. Paying this much money for a policy that doesn't kick in until you clear a $1,000 threshold for a single illness is completely unsustainable. Trupanion backs you into a corner, banking on the fact that you’ll be too scared of pre-existing conditions to cancel. I am actively looking for an alternative provider. Save your money and look elsewhere.

Insurer: Trupanion

By: Rose Schirripa

July 10, 2026

Excellent for older cats

Hartville is a great deal, they’ve been covering 80% of my cats illness injury claims. It’s good because he’s a senior cat and sometimes it can be a challenge finding someone to insure him. I’m saving a lot of money by having this insurance. My only issue is sometimes the app in the website can have glitches that make it hard to login.

Insurer: Hartville

Veterinarian: Docton Animal Clinic

By: Sophia

Useful
Latest 1 comments
Posted: | By: Theresa Caruso

Great pet insurance

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