Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Very easy to apply
MetLife made it very easy to apply, and the policy is very affordable.
Insurer: MetLife
By: jb
Ease of enrollment and trusted…
Ease of enrollment and trusted insurance company.
Insurer: MetLife
By: Susan Waters
The premiums keep going up but benefits…
The premiums keep going up but benefits don't! It seems every time I submit a claim there's an exclusion or excuse why it's not covered. If my dog has an emergency vet visit they can't treat unless they evaluate, but the evaluation isn't covered....? I wish I would've just put the premiums aside every month, I'd be so much further ahead!
Insurer: Trupanion
By: Dog Mom
Just a FYI “NOT” just me BUT a LOT of…
Just a FYI not just me BUT a LOT of People are NOT happy with UR Company’s Rates especially Your Recent HIKE in Monthly Premium Rates‼️ There is a Whole FB Group Page of Ppl comparing UR Rates to Other Pet Insurance Rates (Especially in The SEATTLE Area) & a LOT are thinking of Going with 1 of your Many Competitors Pet Insurance Companies “INSTEAD” … I for “right now” am on The Fence “especially” since My Lil Pomsky JEDI is in PERFECT Health & Pretty Much an INSIDE Dog with AWESOME Genetics of Generations of POMSKIES AWESOME Health therefore My Lil Pomsky is an EXTREMELY LOW RISK for Your Company‼️‼️‼️ Sincerely Lisa & JEDI Heaton
Insurer: Trupanion
By: Z YORK
Premium Doubled from last year with a non life threatening claim
Stay away. Current customer with three cats under Fetch. I had one claim for the one, and the premium doubled in price from last year. It was a dental cleaning with some teeth being extracted.
Insurer: Fetch Canada
By: customer
Very nice representative to talk to
The lady that helped me get signed up was terrific. She was so helpful. She gave me options to save me money which I was very appreciative for since I am a senior. I highly recommend her. Her name was Karley.
Insurer: Fetch
By: Carolyn Clement
Easy to follow the price was important.
Easy to follow the price was important.
Insurer: MetLife
By: Ernestine Pippas
Expensive
Grateful for the quick turnaround time for refunds. Although, I thought we would’ve received a greater amount of refund given the amount we pay monthly. For example—We pay $120/month for our Bernese Mountain dog. For every $250 vet bill we only receive about $100 back. It’s almost not worth the coverage. We like to have pet insurance for the peace of mind.
Insurer: MetLife
By: customer
They handle claims quick.
I love this company. If you get the first vet visit promotion you can enroll your pet with no waiting period that I loved the most
Insurer: Trupanion
By: Dylan Jimenez
AVOID ASPCA Pet Health Insurance
Purchased ASPCA Pet Health Insurance (underwritten by Independence American Insurance Company, administered by PTZ Insurance Agency) for my adopted Boxer puppy in March 2026. Annual premium: $1,366. I spent an additional $2173 in care. Total reimbursed in four months: $350. A heart murmur was noted at her first wellness visit, 8 days into the policy's 14-day waiting period. The resulting echocardiogram ($620) was denied under a waiting period exclusion. Her veterinarian submitted a letter stating the murmur is clinically consistent with a congenital condition. Formal appeal denied. The policy language explicitly includes congenital conditions in its definitions of covered conditions, but the claim structure makes it functionally impossible for any congenital condition to ever be paid: it will either fall inside the waiting period or predate the policy. I filed a complaint with the Massachusetts Division of Insurance. Boxers are a breed with well-documented cardiac and other hereditary health risks. A policy that includes congenital conditions in its language but excludes them in practice is not appropriate coverage for this breed. I would not recommend this policy for any breed with known hereditary health concerns. And given the amount they actually reimbursed relative to what I paid for the premium and for the puppy's vet care, I don't recommend this pet insurance to anyone.
Insurer: ASPCA
By: CC