Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


July 13, 2020

Fantastic coverage and quick clim payment

Taking your dog to the vet comes with plenty of stress. Not only can your "best friend" tell you what is wrong when it is apparent they are hurting, but along with it comes the financial stress of what may be to come in terms of testing and diagnostics. Having Nationwide Pet Insurance has allowed us to avoid making those difficult treatment decisions, when your beloved pet needs care. Thank you Nationwide for your coverage and quick payment of our recent claim. Baxter and my family are all feeling much better because of it!

Insurer: Nationwide

By: Matt

Useful
July 13, 2020

Quick follow-up, convenient service

We brought our dog Oshie to the vet for his annual checkup and for some medications he would need. The Claim process was pretty straightforward and easy, and Nationwide processed the claim quickly, in less than a week. Appreciate their service!

Insurer: Nationwide

By: Eric

Useful
July 13, 2020

Great insurance with fast turn-around.

I was amazed that payment was sent so quickly. I sent the claim in Monday pm and received notification of deposit Friday.

Insurer: Nationwide

By: Pamela

Useful
July 13, 2020

Sometimes I have to dispute the claim and I win - not sure what the problem is

Sometimes payment takes a long time - I would recommend but warn folks that you might need to dispute the claim. That should not be.

Insurer: Nationwide

By: Ave

Useful
July 13, 2020

Nationwide Pet Insurance has been a blessing!

Nationwide has been a great insurance to carry on my dogs! My claims are handled and paid quickly! Nationwide has been a blessing! Thank you for all you do!

Insurer: Nationwide

By: Pam

Useful
July 13, 2020

Amazing coverage and quick payment

Quick review of claim and payment. No hassles ever with the claims I’ve submitted. I highly recommend Nationwide Pet Insurance to everyone with a pet.

Insurer: Nationwide

By: Todd

Useful
July 13, 2020

Easy and Quick. Excellent communication.

I am so happy I purchased this insurance. It is so quick and easy. I only wish our personal insurance was this easy!

Insurer: Nationwide

By: Jo

Useful
July 13, 2020

PENELOPE’s ALLERGIST APPT

Nationwide is always prompt when received a claim as well as sending payment. Very easy to file a claim

Insurer: Nationwide

By: Marjorie

Useful
July 13, 2020

SO worth the cost!

Love how easy it is just to submit my claim right from my phone! I’m always refunded for the visit within 2 weeks at the latest and it’s direct deposited right into my account! What’s also a peace of mind for a pet owner is that there wouldn’t be any hesitation to get my dog the best care, preventative or not routine, knowing that her insurance will be so helpful! Would highly recommend!

Insurer: Nationwide

By: Amber

Useful
July 13, 2020

Ver professional

I wasn't expecting to get the money back for the first payment. But being that we only had this for 4-5 days, we ended up getting it back. The person was so nice and was very professional. Thank you

Insurer: AKC

By: Jacob

Useful

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