Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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SO worth the cost!
Love how easy it is just to submit my claim right from my phone! I’m always refunded for the visit within 2 weeks at the latest and it’s direct deposited right into my account! What’s also a peace of mind for a pet owner is that there wouldn’t be any hesitation to get my dog the best care, preventative or not routine, knowing that her insurance will be so helpful! Would highly recommend!
Insurer: Nationwide
By: Amber
Ver professional
I wasn't expecting to get the money back for the first payment. But being that we only had this for 4-5 days, we ended up getting it back. The person was so nice and was very professional. Thank you
Insurer: AKC
By: Jacob
Great experience getting insurance
It was easy and I was able to use the chat to ask questions about the policy to make an informed decision
Insurer: Trupanion Canada
By: Ariane
We always receive outstanding customer service and prompt payment.
We always receive outstanding customer service and prompt payment.
Insurer: Trupanion Canada
By: Joann
Complete Satisfaction
I decided to protect my pup when I received her at 4 weeks old. I invested in Nationwide Pet Insurance and have been extremely satisfied since. Gracie Lou has had normal visits, i.e. vaccinations, teeth cleaning and thank goodness, no severe medical issues. When I started with NPI, I had to mail the claim in. I'm in Thibodaux. NPI is in California. Patiently, I waited and was reimbursed what I was entitled to according to policy. What I am extremely happy about is the latest "online claim" and payment results in less than a week!!! Kudos to you....and to me. I am very pleased with the bank transactions regarding the payment procedure. I love receiving news about pets in general, safety issues and tips, etc. I would like to enter the sweepstakes, but I don't know many pet owners that want to invest in pup coverage. So without friends to recommend, I cannot enter. Too bad. Now since I enrolled in NPI, my premium as gone up. THAT, I DO NOT LIKE. So if at all possible, please keep the premium at a minimum low. If this gets too expensive and the economy continues to go down, I will be forced to stop as i have other priorities financially speaking to meet. Overall, thanks for a great experience, satisfaction highly met. Good day.
Insurer: Nationwide
By: Lisa
very easy to use
very easy to use and payments are timely!
Insurer: Nationwide
By: Cheryl
Claim processing has really gotten streamlined
Rosa got a pretty severe cut on her back so we took her in for surgery. I submitted the claim online and was paid for virtually all of iy in a few days. I wish human insurance claims were this easy. Money right into bank too.
Insurer: Nationwide
By: Don
Its been incredibly easy!
Thank you for making filing a claim so easy, plus the reimbursement is very fast. As a puppy - Nova has many wellness appointments and Nationwide has come through beautifully.
Insurer: Nationwide
By: Leone