Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Another easy claims experience
Easy to file, quick acknowledgment and timely turn around and payment.
Insurer: Trupanion
By: Stephen
Bailey Boy??
The check came in a timely fashion
Insurer: Trupanion
By: Michael
Easy to process!
I love that my vet handles all my transactions with Trupanion.
Insurer: Trupanion Canada
By: Joan
Progress isn't always easier.
filing the claim online took longer than when I used to just put the papers in an envelope and mailed them. I didn't have the necessary equipment to scan documents and then email them. my husband had to take them and do them on his work desktop. however the claim turn around time was faster than previous claims.
Insurer: Trupanion Canada
By: SUSAN
Trupanion is great.
Every claim I have made with Trupanion has always been great. This time there was new girl at my vets office and she didn't put the claim through like they usually do at my vet so I had to file the claim on line. It was really easy didn't take hardly anytime at all and the cheque came within a week. I will always get pet insurance through Trupanion.
Insurer: Trupanion Canada
By: Colleen
twelve years later
always excellent service and prompt claims payment
Insurer: Trupanion Canada
By: Philip
Recent Claim for Roxie
This claim was processed quickly and I received the check reimbursement quickly. On another claim I never received the check. I made two phone calls inquiring about the situation. The first person I spoke to gave me inaccurate information on receiving the check. The second person I spoke to suggested that I request electronic deposit on claims and that has proven to be successful. I
Insurer: Nationwide
By: Kathleen
Making a claim is easy.
This is the 2nd time I have needed to make a claim utilizing Nationwide Insurance for my pets. It is easy to submit the claim and the response is very quick if more information is needed. Receiving reimbursement was easy to set up by direct deposit and there is always a good explanation of reimbursement of the claim. This makes me glad I got insurance for my pets and impressed at the service Nationwide has provided.
Insurer: Nationwide
By: Jamie
Quick & easy
It is so easy to file a claim with Nationwide. I love the updates throughout the claim process and my payment is automatically deposited to my account. Loyal customer for 6 years!
Insurer: Nationwide
By: Sue
Great customer service and prompt payment of claims.
This is the first experience I had had having insurance for pets. I am so grateful I elected to have it through my employer. Without it would have created a fina cial strain and even resulted in me electing to not get proper care for my dog. Nationwide has been excellent both in thier customer service and prompt payment of claims. The ability to submit claims electronicaly with payments made directly to my personal account, resulted in quick reimbursement to my upfront payments. As long as I have pets, I will maintain xocerage for them under Nationwide.
Insurer: Nationwide
By: Janet