Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
Other Categories
The best insurance we've ever had
Our dog's Cystotomy went well this Spring save for a not uncommon bladder infection that was soon cleared up with an antibiotic. The pre-op to post-op claims (5) that we filed were processed and paid in full according to the terms of the policy in a prompt and professional manner. We couldn't be more pleased.
Insurer: Nationwide
By: Gudrun
Quick and easy claim process and payment is much appreciated.
Life is super busy so I REALLY appreciate the quick/easy claims and payment process. The VitusVet app is great. The only reason I couldn't give 10/10 is that it's difficult to update vet information once it's entered and the accepting payments process was a bit annoying initially until I figured out how to automatically have sent to the same account every time. The level of coverage is also impressive. I wish my medical insurance would be this easy to deal with.
Insurer: Nationwide
By: Mara
Fantastic coverage and quick clim payment
Taking your dog to the vet comes with plenty of stress. Not only can your "best friend" tell you what is wrong when it is apparent they are hurting, but along with it comes the financial stress of what may be to come in terms of testing and diagnostics. Having Nationwide Pet Insurance has allowed us to avoid making those difficult treatment decisions, when your beloved pet needs care. Thank you Nationwide for your coverage and quick payment of our recent claim. Baxter and my family are all feeling much better because of it!
Insurer: Nationwide
By: Matt
Quick follow-up, convenient service
We brought our dog Oshie to the vet for his annual checkup and for some medications he would need. The Claim process was pretty straightforward and easy, and Nationwide processed the claim quickly, in less than a week. Appreciate their service!
Insurer: Nationwide
By: Eric
Great insurance with fast turn-around.
I was amazed that payment was sent so quickly. I sent the claim in Monday pm and received notification of deposit Friday.
Insurer: Nationwide
By: Pamela
Sometimes I have to dispute the claim and I win - not sure what the problem is
Sometimes payment takes a long time - I would recommend but warn folks that you might need to dispute the claim. That should not be.
Insurer: Nationwide
By: Ave
Nationwide Pet Insurance has been a blessing!
Nationwide has been a great insurance to carry on my dogs! My claims are handled and paid quickly! Nationwide has been a blessing! Thank you for all you do!
Insurer: Nationwide
By: Pam
Amazing coverage and quick payment
Quick review of claim and payment. No hassles ever with the claims I’ve submitted. I highly recommend Nationwide Pet Insurance to everyone with a pet.
Insurer: Nationwide
By: Todd
Easy and Quick. Excellent communication.
I am so happy I purchased this insurance. It is so quick and easy. I only wish our personal insurance was this easy!
Insurer: Nationwide
By: Jo
PENELOPE’s ALLERGIST APPT
Nationwide is always prompt when received a claim as well as sending payment. Very easy to file a claim
Insurer: Nationwide
By: Marjorie