Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
Other Categories
Easy to submit claims
Fast reimbursement by check
Insurer: Nationwide
By: Donna
Fastest response after tretment
Trupanion always lets you know immediately that they have received your claim and are working on it. This last one I was paid within 2 days, straight to the bank.
Insurer: Trupanion Canada
By: marilyn
Well worth it
Best investment we made was getting Nationwide Pet Insurance. Fast claim processing and reimbursements
Insurer: Nationwide
By: Kelly
Most unreliable insurance company
Most unreliable insurance company , i bought a plan through Costco website as i am a costco member and their offer discount but they drive you mad , Their underwriter Northbridge insurance is crazy and not pet friendly , they just want 100% security for their money . They started deducting premium from my credit card for months and didn't underwrite the policy and after i asked them they started gathering old medical documents and finally after 3 months made the policy with so many exclusions that it become useless . ADVICE : STAY AWAY FROM THIS COMPANY
Insurer: Pets Plus Us
By: Vijayantt
Best decision getting Nationwide Pet Insurance for Daisy.
As our dog Daisy was getting older we knew in order to afford keeping her healthy and to take her to get all her routine shots, not worry if an emergency comes up and of course check-ups, we needed to figure something out. Luckily for me, the company I work for offered Pet Insurance with Nationwide at 50% off. How could I say no to that? Now, it's makes it so much easier taking Daisy to the Veterinarian for regular check-ups, deep teeth cleanings, emergency visits from when she got stung by a bee...twice within 2 months. Submitting a claim is so easy to do and you get your refund deposited directly into your checking account within 2 weeks on average. If you have a pet and have been hesitating on getting Pet Insurance, why are you waiting? You love your pet just like they are your family. So sign up now... The day you need to use your pet insurance you will see it was worth every penny.
Insurer: Nationwide
By: Scott
Reimbursement is fast and easy !
Being able to take a photo of your vet receipt and submit a claim with your phone is so convenient. It takes me a minute to submit my fur baby’s claims and I get reimbursed within a week straight into my bank account. Getting this coverage has been the best decision I could of made for my senior dog Maggie.
Insurer: Nationwide
By: Ashley
Great Improvement in Service
We've had Pet Insurance on our canine family member since she came to us more than 4 years ago. Nationwide's customer service has improved a lot since we began as customers. The claims process is much easier using the app and paying claims has gotten so much quicker. If payment was made within 30 days when we started, it was a surprise. Our last claim took about 10 days until payment was received. The one issue surrounds using a third party, Chase, to facilitate payments. Including that company adds a couple of days to the process.
Insurer: Nationwide
By: William
Easy , Peezy
Visited our vet for the routine checkup and some diminished activity at the end of his walks. Good follow up and rapid claim submission and payment.
Insurer: Nationwide
By: William
There were no issues with whether or not the claim was covered and it was paid promptly.
Nationwide was easy to work with and there were no questions as to whether or not the claim would be covered. We received the payment for the claim very quickly.
Insurer: Nationwide
By: Anthony
Glad I went went with Nationwide for my dogs!
First off, the process of signing my dogs up for insurance went smoothly, and secondly, the Nationwide customer support on the phone is great. I also like being able to submit claims online and then receiving payment via direct deposit.
Insurer: Nationwide
By: Paula