Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


July 10, 2020

Nationwide helps ease stress when my pets are ill

There is enough stress when your pet is ill and you need to rush to the vet or ER. Knowing you are covered by Nationwide relieves some of the stress. My claim was easily filed and my reimbursement was in my bank account less than a week later. They are quick, easy and so friendly.

Insurer: Nationwide

By: Trisha

Useful
July 10, 2020

Great experience with Trupanion

Always an easy experience filing my claims and reimbursement is prompt.

Insurer: Trupanion

By: Ardele

Useful
July 10, 2020

Efficient & pleasant..

The gentleman i spoke to was very pleasant & helpful... I needed to get my monthly payments put on a different card AKC credit card so payments would go more smoothly It was simple & took only a few minutes .. He was a great ! Efficient & pleasant..

Insurer: AKC

By: June

Useful
July 10, 2020

Trupanion has been amazing during my dog's illness.

Trupanion has been amazing during my dog's illness. It has been very easy to submit invoices/claims online and the turnaround for payment is seamless and quick. The online chat service for customer care has also been easy and the reps I've "spoken" with have always been very helpful.

Insurer: Trupanion

By:

Useful
July 09, 2020

Great pet insurance that every pet should have

We have carried this insurance for all four of our dogs. We send in our claims and receive a payment within two weeks.

Insurer: Nationwide

By: Jennifer

Useful
July 09, 2020

Great experience with Nationwide pet insurance.

We’ve had nothing but excellent service with Nationwide. I’ve submitted my claims online and they’ve been reimbursed in a timely manner.

Insurer: Nationwide

By: Karen

Useful
July 09, 2020

much easier than anticipated

I have never had pet insurance before with other pets. I am so thankful that this has been a positive experience. Emmett recently had to have surgery and we have not had any issues with getting claims paid quickly. I guess I was expecting it to be a hassle and it was definitely not. I have recommended Nationwide to all of my friends with pets. I am so pleased with the service.

Insurer: Nationwide

By: Anne

Useful
July 09, 2020

You are amazing!

I love this insurance, and you are the best of the best. You are number one, and I will be glad to spread the word! Thank you for all that you do to help our beloved pets!!! Great customer service and claims!

Insurer: Nationwide

By: Betty

Useful
July 09, 2020

Easiest Claim process!

So happy to have started with Nationwide this year! We had to get a midyear booster for Willie, as well as another six months of Flea and Tick medication, and I was so grateful that we chose the Wellness plan where those things are largely covered! Never know when the Furbabies are going to need something, so better to have the protection! The Claim Process was a dream! Wish it was this easy to submit a claim for my own People Insurance! Claims processed quickly, and right into my account before the bills are even due! Thank you Nationwide for having such a great process!

Insurer: Nationwide

By: Gail

Useful
July 09, 2020

Reliable and Caring

The best recommendation pet owners made, when I got my pup, was to get insurance. My insurance has been incredibly helpful & gives me peace of mind knowing I don’t have to miss a vet visit due to money. I’m reimbursed swiftly & followed up with.

Insurer: Nationwide

By: Paulette

Useful

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