Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


July 09, 2020

Stress free, easy, and fast!

I love working with Nationwide Pet Insurance! The new system is so easy to use and your service is so fast! I feel so much more at ease with my pets insured under Nationwide and I will be switching my other pets to Nationwide! When I am worried about my furbabies health I never have the added stress of wondering what my insurance will cover and when. I recommend you to every petowner I meet because I love your service so much. Thanks Nationwide!

Insurer: Nationwide

By: Heather

Useful
July 09, 2020

Great Provider

Nationwide has been amazing. So easy to navigate their website, submit a claim, and understand the process. I get responses within the week which is amazing. Love their coverage and support!

Insurer: Nationwide

By: Christina

Useful
July 09, 2020

Very happy with the insurance so far

So far I’m very happy with this insurance, easy claims and they care about my pets

Insurer: Nationwide

By: Alejandra

Useful
July 09, 2020

Easy claim process!

So thankful we decided to get insurance for our great dane rescue. The claim process is simple and straightforward as well as the reimbursement process. Can't recommend this enough!

Insurer: Nationwide

By: Rachael

Useful
July 09, 2020

Extremely pleased!

Claim was filed, processed and deposited to my account within 2 days!

Insurer: Trupanion

By: Debbie

Useful
July 09, 2020

Having Trupanion is a no brainer for us.

I have two large four year old Black & Tan Coonhounds covered by Trupaniun. It's money very well spent. Most ailments are covered, claims are easy to file and payment is quickly deposited directly into my checking.

Insurer: Trupanion

By: David

Useful
July 09, 2020

Wonderful service

Very fast review, communication and payment. I am very pleased with the service I got, very blessed this is my 1st claim in the 8 1/2 years of the policy! I highly recommend Trupanion

Insurer: Trupanion

By: Kathy

Useful
July 09, 2020

I asked Vet office to submit claim two times as I was very surprised I had not received an email from you.

I asked Vet office to submit claim two times as I was very surprised I had not received an email from you. The Vet's office staff were new so I asked them to submit again and, right away, received notification that the claim was reviewed and then the amount payable. You have always been quick to send a statement followed by the amount payable. I appreciate you not sending multiple emails.

Insurer: Trupanion Canada

By: Suzanne

Useful
July 08, 2020

Love the auto deposit

I am pleased with the online claims processing. I appreciate the notices I get by email about the claim and love the auto deposit of my refund. I think the premium is high but the coverage is good for my pet’s needs.

Insurer: Nationwide

By: Debra

Useful
July 08, 2020

Submitting a claim is very easy

We contracted for the wellness and injury plan with Nationwide. So far submitting claims online has been very easy. They review and determine eligibility relatively quickly, and thereafter mail out the payment in a timely fashion. The agent whom we spoke to on the telephone when we first inquired about insurance for our Siberian Husky was very helpful as well.

Insurer: Nationwide

By: Anita

Useful

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