Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Great experience with Trupanion
Always an easy experience filing my claims and reimbursement is prompt.
Insurer: Trupanion
By: Ardele
Efficient & pleasant..
The gentleman i spoke to was very pleasant & helpful... I needed to get my monthly payments put on a different card AKC credit card so payments would go more smoothly It was simple & took only a few minutes .. He was a great ! Efficient & pleasant..
Insurer: AKC
By: June
Trupanion has been amazing during my dog's illness.
Trupanion has been amazing during my dog's illness. It has been very easy to submit invoices/claims online and the turnaround for payment is seamless and quick. The online chat service for customer care has also been easy and the reps I've "spoken" with have always been very helpful.
Insurer: Trupanion
By:
Great pet insurance that every pet should have
We have carried this insurance for all four of our dogs. We send in our claims and receive a payment within two weeks.
Insurer: Nationwide
By: Jennifer
Great experience with Nationwide pet insurance.
We’ve had nothing but excellent service with Nationwide. I’ve submitted my claims online and they’ve been reimbursed in a timely manner.
Insurer: Nationwide
By: Karen
much easier than anticipated
I have never had pet insurance before with other pets. I am so thankful that this has been a positive experience. Emmett recently had to have surgery and we have not had any issues with getting claims paid quickly. I guess I was expecting it to be a hassle and it was definitely not. I have recommended Nationwide to all of my friends with pets. I am so pleased with the service.
Insurer: Nationwide
By: Anne
You are amazing!
I love this insurance, and you are the best of the best. You are number one, and I will be glad to spread the word! Thank you for all that you do to help our beloved pets!!! Great customer service and claims!
Insurer: Nationwide
By: Betty
Easiest Claim process!
So happy to have started with Nationwide this year! We had to get a midyear booster for Willie, as well as another six months of Flea and Tick medication, and I was so grateful that we chose the Wellness plan where those things are largely covered! Never know when the Furbabies are going to need something, so better to have the protection! The Claim Process was a dream! Wish it was this easy to submit a claim for my own People Insurance! Claims processed quickly, and right into my account before the bills are even due! Thank you Nationwide for having such a great process!
Insurer: Nationwide
By: Gail
Reliable and Caring
The best recommendation pet owners made, when I got my pup, was to get insurance. My insurance has been incredibly helpful & gives me peace of mind knowing I don’t have to miss a vet visit due to money. I’m reimbursed swiftly & followed up with.
Insurer: Nationwide
By: Paulette
Stress free, easy, and fast!
I love working with Nationwide Pet Insurance! The new system is so easy to use and your service is so fast! I feel so much more at ease with my pets insured under Nationwide and I will be switching my other pets to Nationwide! When I am worried about my furbabies health I never have the added stress of wondering what my insurance will cover and when. I recommend you to every petowner I meet because I love your service so much. Thanks Nationwide!
Insurer: Nationwide
By: Heather