Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


July 08, 2020

Great caring service and quick response time!

Have had nationwide over 2 years and no complaints or issues. Easy to understand and quick payments. Caring people.

Insurer: Nationwide

By: Andrea

Useful
July 08, 2020

Helpfu people who support Pet health

Overall am happy with insurance and its process. Is just a bit cumbersome as we were new on what and how to do until you get a handle on the process. Why not have a direct deposit for claim money back? Overall seems to be easy process in an app. thank you

Insurer: Nationwide

By: Parul

Useful
July 08, 2020

I am so glad I insured with you

I purchased petinustrance.com after some research and feedback from other policy holders. I purchased while my pet was less than a year old, and I am glad I have purchased it. Thank you for being so prompt and also being completely online and provide direct deposit

Insurer: Nationwide

By: Deepa

Useful
July 08, 2020

Nationwide has lived up to all I want and will continue to recommend it

I am very pleased how fast my return payment comes and that an email tells me when a claim is received.

Insurer: Nationwide

By: Catherine

Useful
July 08, 2020

On this claim I needed to pay the doctor then submit the invoices to Trupanion to get reimbursed.

On this claim I needed to pay the doctor then submit the invoices to Trupanion to get reimbursed. It was processed very quickly which was greatly appreciated.

Insurer: Trupanion

By: Sandy

Useful
July 08, 2020

Trupanion well worth the premium!!

After veterinary hospital submits the claim (which I have to remind them to do-it's never automatic) Trupanion is on it!!! I received my check within 2 weeks. Great!!

Insurer: Trupanion

By: Barbara

Useful
July 08, 2020

Ursodiol Rx claim

Online process very simple and straightforward

Insurer: Trupanion

By: Jill

Useful
July 07, 2020

Really appreciate the speedy turnaround on reimbursement for claims

Easy to file a claim with quick processing of payments

Insurer: Nationwide

By: Tanya

Useful
July 07, 2020

Fast and reliable insurance company

Loved the flexibility to choose our own medical provider, hassle free document submission and payment process

Insurer: Nationwide

By: Nesny

Useful
July 07, 2020

Trupanion is the best

True panionium aid exactly what they said they would pay and since it was a direct build from my veterinarian it was a quick and easy process

Insurer: Trupanion

By: Elizabeth

Useful

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