Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Great caring service and quick response time!
Have had nationwide over 2 years and no complaints or issues. Easy to understand and quick payments. Caring people.
Insurer: Nationwide
By: Andrea
Helpfu people who support Pet health
Overall am happy with insurance and its process. Is just a bit cumbersome as we were new on what and how to do until you get a handle on the process. Why not have a direct deposit for claim money back? Overall seems to be easy process in an app. thank you
Insurer: Nationwide
By: Parul
I am so glad I insured with you
I purchased petinustrance.com after some research and feedback from other policy holders. I purchased while my pet was less than a year old, and I am glad I have purchased it. Thank you for being so prompt and also being completely online and provide direct deposit
Insurer: Nationwide
By: Deepa
Nationwide has lived up to all I want and will continue to recommend it
I am very pleased how fast my return payment comes and that an email tells me when a claim is received.
Insurer: Nationwide
By: Catherine
On this claim I needed to pay the doctor then submit the invoices to Trupanion to get reimbursed.
On this claim I needed to pay the doctor then submit the invoices to Trupanion to get reimbursed. It was processed very quickly which was greatly appreciated.
Insurer: Trupanion
By: Sandy
Trupanion well worth the premium!!
After veterinary hospital submits the claim (which I have to remind them to do-it's never automatic) Trupanion is on it!!! I received my check within 2 weeks. Great!!
Insurer: Trupanion
By: Barbara
Ursodiol Rx claim
Online process very simple and straightforward
Insurer: Trupanion
By: Jill
Really appreciate the speedy turnaround on reimbursement for claims
Easy to file a claim with quick processing of payments
Insurer: Nationwide
By: Tanya
Fast and reliable insurance company
Loved the flexibility to choose our own medical provider, hassle free document submission and payment process
Insurer: Nationwide
By: Nesny