Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


July 06, 2020

Love my pet insurance!

Buying insurance with nationwide was the best decision I made for my dog! Filing a claim is so easy and I appreciate the updates I receive on my claim. The turn around time on processing the claim is excellent! i would recommend Nationwide to everyone who has a pet.

Insurer: Nationwide

By: Laurie

Useful
July 06, 2020

Pet Insurance is Worth It

I think this insurance is great. I wish I could just pay copayments like my Health Insurance but maybe one day that will happen. This policy is good though because after paying the $250 deductible, Nationwide will reimburse me yYrti90% of the veterinarian’s bill without any limits of schedule of payments including well care.

Insurer: Nationwide

By: Catherine

Useful
July 06, 2020

Best bet for having an active big dog.

I really love having the peace of mind with this insurance. We have 2 very big active dogs and have been extremely pleased with our insurance. The ease of filing claims and the turn around time has made paying the bill one less thing to worry about.

Insurer: Nationwide

By: Melanie

Useful
July 06, 2020

Quick Turnaround!

Second time was the charm! My first time dealing with this insurance when a previous dog died from cancer was a typical insurance nightmare. It took over a month for me to be reimbursed. This time, however, I submitted the claim and received payment less than a week later. Thank you!

Insurer: Nationwide

By: Roslyn

Useful
July 06, 2020

Good customer service

Nationwide always gets back to me in a timely manner. Submitting a claim and reviewing the status is easy.

Insurer: Nationwide

By: Valerie

Useful
July 06, 2020

Such a relief to have Nationwide

I have an aging dog with an increasing number of ailments. It is such a relief to have Nationwide Pet Insurance. I know I can always take her in to the Vet right away and not feel the stress of having to make tough decisions because of the cost of treatments. I can comfortably get the best treatment for my fur baby and know that I will be reimbursed within a few days. I’m so grateful at the service, and how fast the payment comes back. Thank you so so much!!!

Insurer: Nationwide

By: Kelly

Useful
July 06, 2020

Great Service...Glad I signed up!

This is a very easy way to have your bills paid. My vet submits my claims, and I get a check and a statement in the mail!!

Insurer: Nationwide

By: Ellen

Useful
July 06, 2020

Easy submission process, quick turnaround and efficient electronic payment(s)

It was an easy claim submission process with quick turnaround and efficient electronic payment(s). Just wish the original bills were not so high.. :)

Insurer: Nationwide

By: John

Useful
July 06, 2020

The claim was easy and the payment was fast!

The claim was easy and the payment was fast! Good job!!!!

Insurer: Trupanion

By: Emmy

Useful
July 06, 2020

Because you keep charging me for a deductible that has already been fulfilled.

Because you keep charging me for a deductible that has already been fulfilled. Then I have to call to dispute. Very frustrating.

Insurer: Trupanion

By: Susan

Useful

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