Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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The claim was easy and the payment was fast!
The claim was easy and the payment was fast! Good job!!!!
Insurer: Trupanion
By: Emmy
Because you keep charging me for a deductible that has already been fulfilled.
Because you keep charging me for a deductible that has already been fulfilled. Then I have to call to dispute. Very frustrating.
Insurer: Trupanion
By: Susan
The best when it comes to pet insurance
HealthyPaws is no doubt one of the best when it comes to pet insurance. I have been with HealthyPaws since 2014 and I have never been disappointed. They are prompt in payment of claims and their customer service is exceptional. If you are looking for pet insurance, then look no further than HealthyPaws. Glenn Hale Tulsa, OK
Insurer: Healthy Paws
By: GLENN
Great Customer Service with Fast and Easy Claim Resolution
What I like about Embrace is that I was able to customize the policy terms to suit my needs and come up with a price that is affordable. Sending in claims is always easy and since I opted for direct deposit of my reimbursements, there is an even quicker turn around time to receive my money. Payments are also easily deducted from my checking account on a monthly basis so there is no monthly check to write. I checked into many other companies when I decided to purchase pet insurance, so I did my homework. My daughter also purchased Embrace for her dog upon my recommendation. Customer service individuals have always been pleasant and helpful when I have needed to speak to someone. I like their informative e-mails, offering pet information covering all aspects of pet issues to keep you informed.
Insurer: Embrace
By: Vickie
Excellent
Great service. Never had issues! Quick claim processing.
Insurer: Healthy Paws
By: Michelle
Best investment in pet care ever!
Trupanion has always supported our multi-cat care. The claims for each cat are processed quickly and our reimbursement of automatically deposited in our account within days. Trupanion pet insurance is one of our best investments.
Insurer: Trupanion
By: Joy
Excellent experience
Fast , easy, kept me well informed, and good reimbursement.
Insurer: Trupanion
By: Niccole
Have Trupanion and it is the BEST insurance out there.
Have Trupanion and it is the BEST insurance out there. From Support to payments for claims..I wish human insurance would be this efficient.
Insurer: Trupanion
By:
I love that you can pick your own payment and deductible and the service was very quick and friendly
I love that you can pick your own payment and deductible and the service was very quick and friendly
Insurer: Trupanion
By:
Is Pet Insurance Worth the Premium?
Processing the payment was fine. The company could have done much better with my reimbursement. Rates go up every year, but not the benefits. I am debating if it is worth paying over $1,000 a year for medical insurance.
Insurer: Trupanion
By: Sally