Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


July 05, 2020

The best when it comes to pet insurance

HealthyPaws is no doubt one of the best when it comes to pet insurance. I have been with HealthyPaws since 2014 and I have never been disappointed. They are prompt in payment of claims and their customer service is exceptional. If you are looking for pet insurance, then look no further than HealthyPaws. Glenn Hale Tulsa, OK

Insurer: Healthy Paws

By: GLENN

Useful
July 05, 2020

Great Customer Service with Fast and Easy Claim Resolution

What I like about Embrace is that I was able to customize the policy terms to suit my needs and come up with a price that is affordable. Sending in claims is always easy and since I opted for direct deposit of my reimbursements, there is an even quicker turn around time to receive my money. Payments are also easily deducted from my checking account on a monthly basis so there is no monthly check to write. I checked into many other companies when I decided to purchase pet insurance, so I did my homework. My daughter also purchased Embrace for her dog upon my recommendation. Customer service individuals have always been pleasant and helpful when I have needed to speak to someone. I like their informative e-mails, offering pet information covering all aspects of pet issues to keep you informed.

Insurer: Embrace

By: Vickie

Useful
July 05, 2020

Excellent

Great service. Never had issues! Quick claim processing.

Insurer: Healthy Paws

By: Michelle

Useful
July 05, 2020

Best investment in pet care ever!

Trupanion has always supported our multi-cat care. The claims for each cat are processed quickly and our reimbursement of automatically deposited in our account within days. Trupanion pet insurance is one of our best investments.

Insurer: Trupanion

By: Joy

Useful
July 05, 2020

Excellent experience

Fast , easy, kept me well informed, and good reimbursement.

Insurer: Trupanion

By: Niccole

Useful
July 05, 2020

Have Trupanion and it is the BEST insurance out there.

Have Trupanion and it is the BEST insurance out there. From Support to payments for claims..I wish human insurance would be this efficient.

Insurer: Trupanion

By:

Useful
July 05, 2020

I love that you can pick your own payment and deductible and the service was very quick and friendly

I love that you can pick your own payment and deductible and the service was very quick and friendly

Insurer: Trupanion

By:

Useful
July 05, 2020

Is Pet Insurance Worth the Premium?

Processing the payment was fine. The company could have done much better with my reimbursement. Rates go up every year, but not the benefits. I am debating if it is worth paying over $1,000 a year for medical insurance.

Insurer: Trupanion

By: Sally

Useful
July 04, 2020

Great company

I have had my dogs covered with VPI/Nationwide for over 20 years. The peace of mind is well worth the monthly premiums given that I have had upwards of 7 dogs. Customer service is knowledgeable and pleasant, claims are acknowledged by email, and payments arrive quickly. Peace of mind that I can get the best care for my furry kids and know that I am not going to break my bank!

Insurer: Nationwide

By: Bonnie

Useful
July 04, 2020

Thank you once again Embrace

Thank you Embrace for the quick reimbursement as usual. We are so grateful for our pet insurance with you. Our pet has been through a lot within the last 7 years. ACL's torn in both legs, thrombocytopenia, and just recently bloat. We always recommend you to others when asked how we can afford all this. The only somewhat negative thing I can say it that every year the monthly payment goes up. It's almost doubled from 7 years ago. We did receive a healthy pet credit last year of $50 off of the $500 deductible. All in all we are very pleased. Thank you Embrace

Insurer: Embrace

By: Rhonda

Useful

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