Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Great company
I have had my dogs covered with VPI/Nationwide for over 20 years. The peace of mind is well worth the monthly premiums given that I have had upwards of 7 dogs. Customer service is knowledgeable and pleasant, claims are acknowledged by email, and payments arrive quickly. Peace of mind that I can get the best care for my furry kids and know that I am not going to break my bank!
Insurer: Nationwide
By: Bonnie
Thank you once again Embrace
Thank you Embrace for the quick reimbursement as usual. We are so grateful for our pet insurance with you. Our pet has been through a lot within the last 7 years. ACL's torn in both legs, thrombocytopenia, and just recently bloat. We always recommend you to others when asked how we can afford all this. The only somewhat negative thing I can say it that every year the monthly payment goes up. It's almost doubled from 7 years ago. We did receive a healthy pet credit last year of $50 off of the $500 deductible. All in all we are very pleased. Thank you Embrace
Insurer: Embrace
By: Rhonda
Filing a claim
It was easy to file a claim and we got our money very quickly.
Insurer: Trupanion
By: Gunilla
First submitted claim...Easy button!
My wife filled out all the forms and I mailed them. Within a few days I received am email saying they were being processed. The process was straight forward and payment received quickly. Thank you.. Lady Alli Gator Swampmaster's owner.
Insurer: Trupanion
By: Robert
Very happy with Trupanion
The animal hospital worked directly with Trupanion. My cost was exactly what I expected. I really didn't expect it to go so smoothly. I will always have Trupanion Insurance for my pets.
Insurer: Trupanion
By: Patricia
Well worth the premiums!
Quick turnaround time and payment. Trupanion has been very helpful to us!
Insurer: Trupanion
By: Renee
Best decision I ever made
When I adopted Cooper I wanted him to have the best life. Investing in pet insurance gave me piece of mind just like health insurance for me. Filing a claim is easy and the plan is affordable. I highly recommend Nationwide pet insurance for all pet owners.
Insurer: Nationwide
By: Emily
Streamline EClaims
I wish it were easier to claim electronic reimbursements. Using zelle, PayPal or Venmo would be better solutions that whatever the you use now. I’ve been locked out so many times that I just went back to paper checks
Insurer: Nationwide
By: Christopher
Worth every cent!
Anyone who owns a cocker knows they come with “issues” lol. It’s usually the ears, but my boy decided to completely tear his ACL and partially tear his meniscus! The surgery was expensive and Trupanion came through quickly with my reimbursement:) I did everything online and was so impressed with the communication along the way. My boy is 9 now and his ears have started to play him up. He takes allergy meds and I claim for those too. I know that the premiums are pricey , but worth every cent in my book. Would highly recommend!!
Insurer: Trupanion
By: Lynn
Pets Best was there for me and my Doberman when he needed emergency surgery to save his life.
My Doberman went into Torsion (AKA Bloat) at 6 PM, right after our regular Vet closed so we rushed him to the closest emergency Clinic where they performed emergency surgery to untwist his stomach and save his life. I knew Pets Best had my back so I didn't even consider the expense but instead could focus on saving my beloved dog's life. He is alive and back home recovering thanks to quick action on my and the emergency Clinic's part. Pets Best was there for us all the way. The Claim process was simple and swiftly completed. I had signed up for Direct Deposit and the Claim was processed and settled surprisingly quickly and very fairly. My experience was so positive I have already recommended Pets Best to several friends. I highly recommend them!
Insurer: Pets Best
By: Kathy