Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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easy application
The gentleman I spoke with made everything easy to understand and he explained the benefits and process. The application process was easy.
Insurer: Nationwide
By: Helen H
Our first claim was processed smoothly…
Our first claim was processed smoothly and fast. The Vet chat line assisted us when the emergency happened and was very helpful. The payment for our claim was very fast and simple to setup.
Insurer: MetLife
By: Mariel D
Fast and fair on numerous payments…
Fast and fair on numerous payments attached to one surgery. Thank you.
Insurer: Spot
By: Connie Lickeycustomer
Fast and easy payment to vet office
Fast and easy payment to vet office, to ease our stress so we could focus on our baby pup ! Thank you
Insurer: Trupanion
By: Trish
The claim was processed quickly and…
The claim was processed quickly and payment was made quickly
Insurer: Trupanion
By: Nina
I tried to get a quote
I tried to get a quote. I was not able to add a pet/ since my last pet passed away. The work/ organization quote was more than applying on my own. The reimbursement quote was also better on my own rather than going through my (UC Berkeley) employer.
Insurer: Nationwide
By: Tommy
Amazing turnaround time!
I had to take my cat to the Emergency Vet, and she stayed for 2 nights. The bill was very high. I submitted the claim via email with all the hospital documents. The company confirmed receipt right away, and I had the payment in my bank account just a week later! I am really happy with their fast, hassle-free process during a stressful time. Thank you!"
Insurer: Pets Best
By: Jan
Process was easy
Process was easy, options were good.
Insurer: MetLife
By: Marcia Schmeling