Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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I don't like that I get charged twice…
I don't like that I get charged twice for my first payment so it can cover the first two months only to have to pay the normal amount again the second month of my plan.
Insurer: Nationwide
By: customer
Kia made the experience seamless from…
Kia made the experience seamless from beginning to end. Explained the policy well and kept sign up simple.
Insurer: Nationwide
By: Paul Burick
Can’t wait to use my new plan.
Can’t wait to use my new plan.
Insurer: MetLife
By: Brielle Stephens
Helped me figure out insurance for my…
Helped me figure out insurance for my two birds and made the overall process very easy!
Insurer: Nationwide
By: shannon barber
Quick easy online purchase and phone…
Quick easy online purchase and phone support
Insurer: Sonnet
By: Bory
Fast and Easy
Nationwide made the application process quick and easy. Hopefully I don't need to use it but I'm glad I have it if I do.
Insurer: Nationwide
By: Pluto's Dad
Todd was very helpful getting my pet…
Todd was very helpful getting my pet insurance he was so very kind and very professional. After a very stressful morning with a different insurance I’m so happy just to be back with Nationwide Todd was so kind ..
Insurer: Nationwide
By: Rhonda
Metlife Pet Insurance is great
Metlife Pet Insurance is great! So simple to upload documents, and my payment usually comes through within a few days which is fantastic. It's nice knowing my dogs are taken care of.
Insurer: MetLife
By: customer
The ease in connecting payment to my…
The ease in connecting payment to my benefits
Insurer: Nationwide
By: customer