Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,054 total


May 29, 2026

Easy to apply

Easy to apply

Insurer: MetLife

By: Astrid Rijkstrom

May 28, 2026

I don't like that I get charged twice…

I don't like that I get charged twice for my first payment so it can cover the first two months only to have to pay the normal amount again the second month of my plan.

Insurer: Nationwide

By: customer

May 28, 2026

Kia made the experience seamless from…

Kia made the experience seamless from beginning to end. Explained the policy well and kept sign up simple.

Insurer: Nationwide

By: Paul Burick

May 28, 2026

Can’t wait to use my new plan.

Can’t wait to use my new plan.

Insurer: MetLife

By: Brielle Stephens

May 28, 2026

Helped me figure out insurance for my…

Helped me figure out insurance for my two birds and made the overall process very easy!

Insurer: Nationwide

By: shannon barber

May 28, 2026

Quick easy online purchase and phone…

Quick easy online purchase and phone support

Insurer: Sonnet

By: Bory

May 28, 2026

Fast and Easy

Nationwide made the application process quick and easy. Hopefully I don't need to use it but I'm glad I have it if I do.

Insurer: Nationwide

By: Pluto's Dad

May 28, 2026

Todd was very helpful getting my pet…

Todd was very helpful getting my pet insurance he was so very kind and very professional. After a very stressful morning with a different insurance I’m so happy just to be back with Nationwide Todd was so kind ..

Insurer: Nationwide

By: Rhonda

May 28, 2026

Metlife Pet Insurance is great

Metlife Pet Insurance is great! So simple to upload documents, and my payment usually comes through within a few days which is fantastic. It's nice knowing my dogs are taken care of.

Insurer: MetLife

By: customer

May 28, 2026

The ease in connecting payment to my…

The ease in connecting payment to my benefits

Insurer: Nationwide

By: customer

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