Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Our dog’s ACL surgery claim was handed…
Our dog’s ACL surgery claim was handed fast and payment was done with direct deposit. The whole process was easy and convenient. Thank you so much!
Insurer: Spot
By: KIMMO
Claim
Simple process, emails returned quickly and reimbursement deposited flawlessly.
Insurer: Fetch
By: Theresa
Easy to submit claim & relatively fast…
Easy to submit claim & relatively fast refund.
Insurer: Spot
By: Cindy Hooper
Very easy to file claim
It was so easy to file the claim and receive the payment! This is the first time that I needed to file a claim and I was a little skeptical whether pet insurance was worth it…it was!!! I would highly recommend Trumpanion!
Insurer: Trupanion
By: C Strauss
forced me to pay with auto deduction…
forced me to pay with auto deduction increasing fee by a dollar month
Insurer: MetLife
By: Erin Haggarty-Peardon
Excellent experience
Excellent experience. Easy to submit claim and paid quickly.
Insurer: Pumpkin
By: LC
I have had my dog on this insurance…
I have had my dog on this insurance since a puppy. They constantly increase rates, state they cover unlimited but fail to mention constant normal procedures they do not cover and constantly increases rates. I have not been able to ever get money back and suggest finding a place that covers routine care especially preventative. Unless your dog is very sick its better to put the amount of money you want to spend on your dog monthly, in a dog savings account, find a better insurance that has more wide benefits and keep your deductible at a high amount while doing this to a sufficient saving amount, then cut them loose.They process claims quick but rarely do you qualify for any refund due to fine print and exclusions
Insurer: Healthy Paws
By: Josh Despain
i have had trupanion for 15 years
i have had trupanion for 15 years - not one complaint. if I’ve had an issue, they have always been responsive and fixed it or explained it. Payments or prompt. I love that they go through my vet and I pay the balance. Recommend them highly.
Insurer: Trupanion
By: Charlene
Paying directly to the provider was…
Paying directly to the provider was wonderful! So very happy with this insurance!
Insurer: Trupanion
By: Rhonda